This smoke-free hotel features a restaurant, a bar/lounge, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Cuttle Bridge Inn Hotel offers 49 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Sutton Coldfield hotel also offers a terrace, a vending machine, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
Cuttle Bridge Inn Hotel is a smoke-free property.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Onsite venue - This restaurant serves lunch and dinner.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 8.95 for adults and GBP 4.95 for children
A bar/lounge
A restaurant
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Wedding services
Business services
Meeting room
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Low-height counter and sink
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 8.95 for adults and GBP 4.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not permitted at this property
Property is also known as
Cuttle Bridge Inn Hotel Sutton Coldfield
Cuttle Bridge Sutton Coldfield
Cuttle Bridge
Cuttle Bridge Sutton Coldfiel
Cuttle Bridge Inn Hotel Hotel
Cuttle Bridge Inn Hotel Sutton Coldfield
Cuttle Bridge Inn Hotel Hotel Sutton Coldfield
Cuttle Bridge Inn Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 160 out of 594 reviews" "
10 - Excellent
160
Rating 8 - Good. 207 out of 594 reviews" "
8 - Good
207
Rating 6 - Okay. 113 out of 594 reviews" "
6 - Okay
113
Rating 4 - Poor. 57 out of 594 reviews" "
4 - Poor
57
Rating 2 - Terrible. 57 out of 594 reviews" "
2 - Terrible
57
7.4/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
Luke
Aug 3, 2024
Luke
Stayed 1 night in Aug 2024
8/10 Good
Emma
Mar 24, 2024
Emma
Stayed 1 night in Mar 2024
4/10 Poor
Justin
Traveled with group, Traveled with partner, Traveled with pets
Mar 14, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Booked for a supreme double but was given an at best an average double room with a skylight window which you could see out of.
Arrived and no heating on in room.
Mould on the tiles in the shower (bright white tile with black mould in the grout).
Noise from the bar could be heard in the room and disturbed our sleep.
The restaurant was on the other hand exceptional. Staff could not be anymore helpful and nothing too much trouble.
Meals were great with great selections.
Just a shame the room let it all down and limited parking when there was a function on, had to park offsite.
Receptionist was rather nice ; but thereafter was less so. We had to wait 20 mins upon arrival to get attended to, and apparently we had booked a good room - I’m scared to say my fellow readers, this room was not lovely; Infact rather grim.
Skid marks, dust, a non functioning TV, black mold and a room mate (a dead spider along with it’s webs) left my friend and I feeling rather dirty, and not too thrilled to spend the night here. Was close to the airport though so I guess that’s an upside.
Although the staff were helpful and friendly, it’s really a hotel for builders and lorry drives who want cheap accommodation and wholesome food.
Food is reasonable in ample quantities but lacks finesse. Also rather expensive for pub grub. Dinner for one with tow glasses of pretty basic white wine came to £43. Well over the top.
Breakfast was chaos in terms of organisation.
Overall, not for business people or families and definitely not for couples.
Lovely family friendly hotel, in a great location and perfect for my needs. My room was lovely, very comfortable and clean, but the bathroom was a little tired, with peeling paint and several hairs on the tiles, hence the low cleanliness mark. Still had a very pleasant stay, slept well and it was good value.
Philip
Stayed 1 night in Jan 2024
6/10 Okay
Rob
Business traveler
Jan 25, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff - tired rooms
Tired rooms
I’m not surprised though - I’m sure this brewery owned pub does so much money in the summer they don’t have to worry about anything else. Right by the canal. Moved from the first room as it was road side. Second room was better but you can still hear people in adjacent rooms/upstairs.
Evening meal was good - breakfast was terrible but I left it late and the buffet had obviously been out for a long time. The only thing that was anywhere near edible was the toast you do yourself. Couldn’t even cut my bacon !
Seeing as last week I was in Cornwall spending 30% less on much better rooms there is definitely work that needs doing to get this up to scratch
Rob
Stayed 1 night in Jan 2024
8/10 Good
Garry
Business traveler
Jan 24, 2024
Liked: Cleanliness, staff & service, room comfort
Value for money
I am first to complain about this hotel and have done so recently but this time, exactly as it should have been. Clean and functional, even the bed was OK.
For the price paid, i say it is very inexpensive even if a bit tired
Booked a Kingsize accessible suit, the bed wasnt even a double as it was too small the the bed base no blankets or pillows for the bed just a very thin quilt and two very thin hard pillows. It was so cold in our room as i think one of the windows is broken and doesnt seal properly. We had an accessible shower room which was absolutely filthy and covered in mould and unclean. There was still someones soap suds left all over the bathroom floor. As well as some red fluff dont even want to think what that was from. I didnt end up using the facilities as they were so disgusting the shower chair was covered in muck aswell, also we woke up to an awful smell in our bathroom from the drains i also used the toilet in the morning to find it full of mucky water yellow and brown in color. When i asked the receptionist why i had no kingsize bed she said it isnt advertised as a kingsize after proving it is she didnt offer any kind of reimbursement or change of room. That is their only accessible room so i dont understand how they have it down as kingsize at all, its more like 3/4 double. This has been my 5th visit and each time it hasnt been the best as last time i couldnt watch tv as they didnt have a working remote or tv buttons. I will not be staying here again i have tried to give this property the benefit of the doubt as its a beautiful location but the staff are way below par for customer service and cleaning
Very dated hotel for the money there charging. Heaters in the room was not efficient enough to heat the room. Looks like the heaters have been in since it was built and not blowing any heat out. Beds was terrible to sleep in rock solid.
I would not recommend this hotel!!!
Chris
Stayed 3 nights in Jan 2024
6/10 Okay
Garry
Business traveler
Jan 9, 2024
Disliked: Cleanliness, room comfort
very cold
Have stayed at this hotel for years now as very close to work, but is showing real signs of age and could do with a good spruce. Last night though hit new low. No heating in room, phone thermometer measured at 13degrees. I should have mentioned it but just wrapped up in the blanket and left early in morning. Breakfast selection was poor and badly cooked, hot water had tale taste spoiling the morning tea.
As always pricing is competitive but in future I will pay the £30 more per night for a better hotel experience.
This rating is based on a 1 week stay as a hotel guest. I did not use the event or restaurant facilities.
This is the most uncomfortable and disappointing hotel I have ever stayed in. The pillows are maybe an inch thick. I got an attitude thrown my way when asking for extra pillows. Which were probably an extra inch thick. The bed is thin and you can feel the springs. The housekeeping just leave towels they don’t even clean the toilet or shower (which has black mold growing). The vending machine stole my money and they said it’s not theirs so they can’t help. Hairs on the sheet.
People are constantly smoking so it makes your clothes smell, I think the housekeeping smokes tbh. When we would come back there would be towels in our room and it stunk of smoke.
The staff were overall rude, except for the couple people who work the bar area (I only used it to buy a water for medicine).
The walls are thin, wifi is garbage, rooms are old, outdated, and uncomfortable. Location was good but that doesn’t make up for the rest. I do not recommend.
Victoria
Stayed 8 nights in Dec 2023
6/10 Okay
Gavin
Business traveler
Dec 19, 2023
Gavin
Stayed 1 night in Dec 2023
2/10 Terrible
Abid
Business traveler, Traveled with partner
Dec 18, 2023
Abid
Stayed 1 night in Dec 2023
6/10 Okay
Mark
Traveled with family
Dec 18, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Value for money but condition of room was poor, lampshades broken, wallpaper ripped off wall, bathroom tiles stained and room smelt of strong Asian food. Breakfast ok but budget ingredients, staff are friendly and helpful
Mark
Stayed 1 night in Dec 2023
6/10 Okay
Benjamin
Traveled with family
Dec 17, 2023
Liked: Cleanliness, staff & service
Fabulous restaurant attached to a tired hotel
A simple hotel which did the job for a one night stop over. The restaurant was fabulous with exceptional food and service. However, beyond that, the hotel is very tired and although everything was functioning, it was worse for wear. The hotel warned me about their live music nights. The music itself was absolutely fine and bearable. However, the drunken revellers swearing outside until 1:45am did disturb sleep and unsettled my little boy. All staff were lovely (especially those in the morning who helped recover my little boy's teddy after we had checked out). Overall, a very mixed stay but largely did the job.