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DoubleTree by Hilton Coventry Building Society Arena

4.0 star property

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Photo gallery for DoubleTree by Hilton Coventry Building Society Arena

Bar (on property)
Exterior
Interior
In-room safe, desk, free cribs/infant beds, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Pheonix Way, Coventry, England, CV6 6GE
  • Coventry Building Society Arena
    ‪1 min walk‬
  • Coventry Canal Basin
    ‪5 min drive‬
  • Coventry University
    ‪6 min drive‬
  • Coventry (CVT)
    ‪19 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Pitch View)

Room, 1 Queen Bed (Pitch View) | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed (Pitch View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Platinum)

Suite (Platinum) | In-room safe, desk, free cribs/infant beds, free WiFi

Suite (Platinum)

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, View

Twin Room | In-room safe, desk, free cribs/infant beds, free WiFi

Twin Room, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Pitch View)

Room, 1 King Bed (Pitch View) | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed (Pitch View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Water)

Suite (Water) | In-room safe, desk, free cribs/infant beds, free WiFi

Suite (Water)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Doubletree by Hilton Coventry

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.2 out of 5, Very Good, (1003)
Doubletree by Hilton Coventry

About this property

DoubleTree by Hilton Coventry Building Society Arena

4-star Coventry hotel with casino, connected to the convention center
Along with a casino, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Coventry Building Society Arena offers 121 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with premium cable channels.

This Coventry hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a casino, a 24-hour fitness center, and concierge services. Onsite parking is available (surcharge).

DoubleTree by Hilton Coventry Building Society Arena is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Faradays - This restaurant serves breakfast only.
The Mill Brasserie - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, French, Hindi, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Faradays
  • The Mill Brasserie

Things to do

  • 24-hour gym
  • Casino
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Self parking fee: USD 10 per day
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Ricoh Arena Coventry
DoubleTree Hilton Hotel Ricoh
DoubleTree Hilton Ricoh Arena Coventry
De Vere At The Ricoh Arena Hotel Coventry
DoubleTree by Hilton Hotel at the Ricoh Arena Coventry
DoubleTree by Hilton Coventry Building Society Arena Hotel
DoubleTree by Hilton Coventry Building Society Arena Coventry

DoubleTree by Hilton Coventry Building Society Arena Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 249 out of 579 reviews
Rating 8 - Good. 173 out of 579 reviews
Rating 6 - Okay. 87 out of 579 reviews
Rating 4 - Poor. 39 out of 579 reviews
Rating 2 - Terrible. 31 out of 579 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ant

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was, as expected with a Double Tree, very good. Check in was efficient, room was very well appointed (not spotless but clean) but the one thing that let the whole place down was the Anecdote Bar - the only place to eat in the evening. Very mediocre, as customers we were made to feel like a nuisance, rather than a customer. Could definitely do better - but they have a captive market at that hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Lee

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The plug in my sink would not lift and there was dirty liquid in it as the last person probably also couldn't lift it.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Zabir

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated hotel with poor, uninspiring facilities. Small gym with quite a bit of kit out of order and no water bottles in the room.
Stayed 1 night in Nov 2024

6/10 Okay

Donal

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms musty, dark and need a refit. For £250 per night a lot nicer hotels you could choose
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Business traveler
Currently being refurbished I booked as usually doubletree has a good gym, this was small and pokey and with broken machines. One redeeming factor breakfast was very good
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Robert Widdows

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
Lovely welcome when we arrived. Very helpful staff. Room was amazing, clean and comfortable. Shower is better than our own lol
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Business traveler
Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Stayed 1 night in Aug 2024

8/10 Good

RAINIER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice and the hotel is very nice, there's just no lounge to go to when you wanted to relax while socialising.
Stayed 2 nights in Sep 2024

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Kevin James

Business traveler
Liked: Cleanliness, staff & service
Expected more from Hilton!
Air conditioning in the room wasn’t working and I couldn’t open any windows. The floor boards were squeaky too. The wall from the reception to the room was quite the journey, certainly got my steps up with this stay. Breakfast was really good I have to say. Price was over inflated from my experience.
Stayed 2 nights in Sep 2024

6/10 Okay

Lynsey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

2/10 Terrible

Otto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I paid a lot of money to stay here. It was so difficult to find our room - literally a lift, 2 flights of stairs and a 5 minute walk from reception. Then, the ac on the first floor was broken and even one of the receptionists said it was not acceptable with how hot it was up there. Also, the windows did not open so i barely slept for 2 days. Also, despite having a massive car park, there id no free parking for guests. I will not stay there again and will not use Expedia again as the after service has been poor and slow
Stayed 2 nights in Sep 2024

4/10 Poor

Ian

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

10/10 Excellent

Nav

Stayed 3 nights in Sep 2024

4/10 Poor

Kweku

Disliked: Cleanliness, property conditions & facilities
Stayed 1 week in a family room. We experienced a rude lady staff member who was to help us reset the blurry TV screen. The bathroom always smelt of urine and most of all the air conditioner wasn't consistent. We felt as if we were a pain in the butt but not after paying over a £1200 to have a decent place to stay with my family. We had to change rooms since the air conditioner was not working. The lady staff member with a short hair cut who came to help us fix the broken TV asked if we moved from the initial room because of the air conditioner. She rudely stated that "other customers will be fine without an air conditioner in the room," making us feel as if we were troublesome. The shower leaked & split water all over to the front of the WC floors. Coming from the USA, I wouldn't recommend this run down Hilton to anyone. The advantage is the convenience to the stadium and shops around. To pay for such run down crappy accommodations isn't only a rip off but not appropriate. The hotel walls in the entrances are dirty. Shout out to Jackie the house keeper. Overall, I regret booking a place like that for a week. The first front desk man tall and heavy set wasn't the nicest from day one. The hotel rooms are not chronologically designed so it was a nightmare the night we checked in to find the room and had to go up and down the halls before finding it. Also, the lift was broken the entire time we were there. Worse Hilton ever!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Sally-anne

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Lynsey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Isatu

Traveled with partner
Liked: Staff & service
Lifts not working
Stayed 2 nights in Aug 2024