An indoor pool, a restaurant, and a sauna are available at this hotel. Self parking is free. Other amenities include a spa tub, WiFi in public areas, and a 24-hour front desk.
Heath Brook Lodge offers 35 accommodations with coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
The hotel offers a restaurant. Public areas are equipped with wired and wireless Internet access (surcharge). In addition to an indoor pool, Heath Brook Lodge provides a spa tub and a sauna. This Kingswinford hotel also offers a terrace, tour/ticket assistance, and a hair salon. Complimentary self parking is available on site.
Heath Brook Lodge has designated areas for smoking.
Continental breakfasts are available for a surcharge.
Kingfisher Country Club - This restaurant serves dinner only.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge); wired internet (surcharge)
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Continental breakfast available for a fee: GBP 4.50 per person
A restaurant
Restaurants on site
Kingfisher Country Club
Things to do
Indoor pool
Sauna
Spa tub
Steam room
Family friendly
Crib (surcharge)
Indoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Hair salon
Guest services
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
More
1 building
2 floors
Designated smoking areas (fines apply)
Room amenities
Bedroom
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Private bathroom
Towels provided
Food and drink
Coffee/tea maker
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 10 per night
Cribs (infant beds) are available for GBP 5 per night
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately GBP 4.50 per person
Crib (infant bed) fee: GBP 5 per night
Rollaway bed fee: GBP 10 per night
Facilities fee: GBP 10 per person and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Kingfisher Hotel Kingswinford
Kingfisher Kingswinford
Heath Brook Lodge Kingswinford
Heath Brook Kingswinford
Heath Brook Lodge Hotel
Heath Brook Lodge Kingswinford
Heath Brook Lodge Hotel Kingswinford
Heath Brook Lodge Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
For a substantial amount of money was a waste! Will not be staying again!
Verified traveler
Stayed 1 night in Sep 2017
4/10 Poor
Verified traveler
Jul 23, 2017
Disliked: Property conditions & facilities
Disaster
The room we booked and paid for wasnt even reserved we had to have one of us sleepin on floor dont like some of tge guests there felt unsafe. Wont stay again
The bed in our room hadn't been changed or made up from the previous occupant. We were given a different room, with a bed with clean sheets. The sheets were the only thing clean in the room. Everything was filthy. I don't mean a little bit dirty, someone had coughed up green phlegm and spat it on the wall which had dried into a 6 inch lime green streak on the wall about 18 inches above the floor near the of the bed. Not easily missable, but had been there for quite a while. There was a smell of cigarette smoke in the corridor which also had black mould up the walls at the end of the corridor. The smoke smell continued into the room even though the windows had been left open. My wife wanted to go home but I suggested going out for a meal and a few drinks in the evening, it was only one night and we would spend minimal time in the room. We went to the local Harvester, where the food was below average as was the cleanliness, toilets mainly. Nothing like the Kingfisher though.
We decided to go back to the room and get changed and go around the local pubs. When we opened the door to the room it was stinking of stale cigarette smoke. We had shut the windows when we went out and the smell had built up. Thank goodness we hadn't opened our cases as everything inside would have been stinking. We just picked up our cases and left. We didn't even stop to ask for a refund we just wanted to get out.
The hotel was cheap so we were not expecting 5* but it should have been fit for purpose. The room was dirty, the shower did not work and the bath was a disgrace. We were booked in for two night but left after one we would have left earlier but was too late to travel home by thetime we got there. Would not recommend this hotel to anyone.
We didn't stay, it was that bad. You rejected my previous review of this hotel so it is pointless going into detail. If a hotel is this bad people should be warned.
This is by a long way the worst hotel I've ever stayed in. Actually we didn't stay, we went out for a bad meal at the local Harvester and drove home. We left because the stench stale cigarette smoke in the room was horrendous after the windows had been closed for a couple of hours while we were out. It was bad enough during the day with the windows open.
On arrival we were given a room that it was clear the bed hadn't been made from the last occupant. No problem changing the room.
Everything in the hotel is dirty, needs painting and worn out or broken. An example of how disgustingly dirty it is, somebody had spat a big green snot about 6" long down the wall which had dried in. This had been there some time to have dried in. If there is a cleaner they probably thin it's part of the decor.It fits in.
The corridor had a different smell, damp, there was black mould on the walls. The whole place needs flattening. We left not even stopping to ask for a refund, that's how quickly we wanted to get out of there.
We stayed here for one night hitel was room was dirty and had false nails over the foor from the lasr person toilwt and bath had dirt rim all around them only one pillow each on the bed and one person had pillows off a chair as ther was only 3 pillows and 4 of us staying there you can hear eveeything from the room next door and above not a very good night sleep and nobody on reception in the morning to complain to just had to leave the keys on the desk would never stay here again
The whole hotel smelled of cigarette smoke and damp!
The room was filthy with mould and damp,
The room once locked would not open from the inside! We booked for two nights but opted to drive home rather than stay the second night!
will never use again. the room was dirty, it smelled, the "restaurant" was closed, the furniture in the room was broken, the shower and TV didnt work - I have a suspicion someone was murdered in the room or at least a violent crime took place. terrible hotel that I will never use again
Where do I start, having read the reviews after I had booked I thought surely things ain't that bad. Believe me they are, both ppl on reception was on their phones. Should've had the honeymoon suite (1adult2kids) ended up in a twin. Room was filthy, carpet was disgusting, shower didn't work and walls were thin. Final straw was someone previously had spilt beer on the bed and they just covered it with fresh sheets. Was supposed to have stayed two nights but no way I would stay another night. The only reason why I stayed that night was cos the kids were really tired.
This hotel is disgusting. I would not recommended to anyone. Its a complete and utter eyesore. carpet were stinking, curtains had mould on them, all you could smell in the place was urine, pubic hairs on the toilet and bath, bed sheets had not been changed and had stains on them. It was that bad there was flies swarming the place. Currently in a fight to get a refund with expedia . Do not book
sarah
6/10 Okay
Verified traveler
Jun 30, 2015
Liked: Cleanliness
Hotel review
Room was clean and comfortable but needed updating. I would return though.
the dirtiest place i ever been to! no hot water! no light bulbs! there is mold all over the place! had to use my torch to brush my teeth! i had no idea horrible places like this exist! i have never been so disgust in my life! what are the authorities doing?
The place on street has no lights at night so kept passing at 2 am. Night clerk did not tell us how to turn on tv, never came back to room about questions, bed was like wood.
We were only there for 1 night but this hotel needs some TLC damp inside the front door,headboards dirty.bathroom suite not very safe getting in and out of shower.tv no ariel won't be going there again
Pretty good for the price @ £13.50 each. Clean linen and generally fairly clean. Hotel could easily be much better if more attention's given to the details though.