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Hilton Birmingham Metropole

4.0 star property

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Photo gallery for Hilton Birmingham Metropole

Indoor pool
Exterior
Reception
2 bars/lounges
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant | 2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Gym
$117
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
National Exhibition Centre, Birmingham, England, B40 1PP
  • National Exhibition Centre
    ‪7 min walk‬
  • Resorts World Birmingham
    ‪7 min walk‬
  • The Bear Grylls Adventure
    ‪9 min walk‬
  • Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(11 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Family Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Executive lounge

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Suite

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4

Deluxe Queen Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

View all photos for Executive Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Twin Room

  • Sleeps 2

Twin Hilton Room

  • Sleeps 2

King Suite

  • Sleeps 4

Hilton Deluxe King Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

Queen Hilton Guestroom

  • Sleeps 2

Family Queen Room with Sofabed

  • Sleeps 2

Guest Room with Zip and Link Bed

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

King Hilton Room With Sofa Bed

  • Sleeps 4

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Exterior

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  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
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About this property

Hilton Birmingham Metropole

4-star hotel in Marston Green
Along with 2 restaurants, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna, and a coffee shop/cafe are onsite.
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Hilton Birmingham Metropole provides a 24-hour health club and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 59998 square feet (5574 square meters) include conference space. This family-friendly hotel also offers a sauna, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton Birmingham Metropole has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Birmingham Metropole has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 943 reviews
Rating 8 - Good. 237 out of 943 reviews
Rating 6 - Okay. 141 out of 943 reviews
Rating 4 - Poor. 98 out of 943 reviews
Rating 2 - Terrible. 59 out of 943 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

10/10 Excellent

Sahil

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ahdeeb

Business traveler
Stayed 1 night in May 2025

10/10 Excellent

Kristen

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked as we were going to Maker Central at the NEC so very close and convenient. Liked to opportunity to have hotel with a pool too. Booked a family room and to be honest it was a little cramped once the sofa bed was pulled out but otherwise it was fine. The pool was fun the staff great as we managed to lock the locker wrong and she fixed it straight away. The buffet breakfast was great with lots of choice and everything hot and fresh. Would stay there again.
Stayed 1 night in May 2025

6/10 Okay

Caroline

Stayed 1 night in May 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donovan

Stayed 1 night in Apr 2025

6/10 Okay

Malcolm

Liked: Cleanliness, property conditions & facilities

Disappointing for a Four Star Hotel

The Hotel was hectically busy. We found it difficult to park. Visibility of information was bad. We were booked into the executive lounge but could not find it. It was displayed as closed for maintenance. Little information although the staff were helpful. We would expect a few biscuits in the room in a four star hotel. Room was OK but no drawer space.
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Stayed 1 night in Apr 2025

4/10 Poor

julie

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better

We have stayed here several times. Service is good. Building is showing signs of wear. Food is good although bar has become very expensive. The wine quality had gone backwards although the price had increased
Stayed 2 nights in May 2025

6/10 Okay

PHIL

Traveled with family
Food excellent but beer pricey. Unimpressed with dirty pillowcase left in the shower
Stayed 1 night in May 2025

2/10 Terrible

Karlyn

Stayed 1 night in May 2025

8/10 Good

Danny

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel. Friendly, helpful staff. Room was clean and beds so comfy! Booked as was going to a concert at BP Pulse. So perfect location for it. Quick short walk from hotel to venue. Will be booking again for sure
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Tejinder

Liked: Staff & service
Disliked: Property conditions & facilities
The put us above nightclub which started pounding at 11:00pm. We moved but my poor 80 year old mother was to tired to move. Next morning her bathroom had a flood which ended up forcing her to move. Very inconvenient.
Stayed 2 nights in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to nec
Stayed 1 night in Apr 2025

6/10 Okay

Seth

Stayed 2 nights in Apr 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025