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Hilton Birmingham Metropole

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Birmingham Metropole

Indoor pool
Reception
Exterior
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant | 2 restaurants, breakfast served
Hypo-allergenic bedding, in-room safe, individually decorated, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Explore the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP
  • National Exhibition Centre
    ‪7 min walk‬
  • Resorts World Birmingham
    ‪7 min walk‬
  • The Bear Grylls Adventure
    ‪9 min walk‬
  • Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Executive lounge

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Suite

Interior

Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

Penthouse Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4
  • 1 King Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton King Room with Sofa Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Hilton King Room with Sofa Bed

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Executive Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Twin Hilton Room

  • Sleeps 2
  • 2 Twin Beds

King Suite

  • Sleeps 4
  • 1 King Bed

Hilton Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite

  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Queen Hilton Guestroom

  • Sleeps 2
  • 1 Queen Bed

Family Queen Room with Sofabed

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Guest Room with Zip and Link Bed

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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The price is $139 total
includes taxes & fees
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About this property

Hilton Birmingham Metropole

4-star hotel in Marston Green
Along with 2 restaurants, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna, and a coffee shop/cafe are onsite.
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Hilton Birmingham Metropole provides a 24-hour health club and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

31 meeting rooms are available. This family-friendly hotel also offers a sauna, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton Birmingham Metropole has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Birmingham Metropole has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 861 reviews
Rating 8 - Good. 218 out of 861 reviews
Rating 6 - Okay. 124 out of 861 reviews
Rating 4 - Poor. 93 out of 861 reviews
Rating 2 - Terrible. 56 out of 861 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with Hotels.com :(

We were very disappointed that The Hilton Metropole had no reservation for us despite us having an email confirmation from Hotels.com showing our room had been paid for a year ago. Several staff looked at their monitors but could not find the reservation we then had to move around the corner to speak to someone else which was quite embarrassing. They did assure us that they would be able to find us a room but it was a bit uncomfortable.
Stayed 1 night in Feb 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Room was comfortable and clean. Bed was too firm. No hot water for a shower.
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Brilliant position for NEC. Parking great. Rooms were clean and bed was amazing. Staff very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the hotel, we were initially advised that the rooms we had booked were not available which was rather alarming but we spoke with Murat, the guest relations manager and he was brilliant! He explained that our rooms were still being cleaned but would be available shortly. We had a drink at the bar and then Murat showed us to our rooms and offered us complementary parking as an apology for the miscommunication. The rooms were absolutely lovely and had enormous beds! Breakfast in the morning was delicious with so much choice.
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Stayed 2 nights in Feb 2025

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, lots to do. staff were wonderful especially breakfast staff
Stayed 2 nights in Feb 2025

4/10 Poor

Kevin

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Decent hotel, shame it was uncomfortable.

Enormous but rock hard bed and lumpy pillows. Poor sound proofing from inside and out. Fixed narrow shower. However, enjoyed the Brightside restaurant, hotel was clean and in good nick, staff were polite and professional and it’s very convenient for the NEC.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, 5 min walk to NEC
Stayed 1 night in Feb 2025

8/10 Good

CLARE

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay

Lovely stay, given an upgraded room as it was a quiet evening. Didn’t use the bar or restaurant so can’t comment on that. Staff at check in friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, well worth a visit if you are attending a show at the NEC.
Stayed 1 night in Feb 2025

6/10 Okay

kerry

Liked: Cleanliness, amenities, property conditions & facilities
Room was not ready until 4.15pm. We were due to meet friends at 4.30 so this meant having virtually no time to get ready in the room before going out. The only compensation giving was a drink voucher for the bar. Just a bit disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for a gig at the arena. Great location. Comfortable bed, dated room in some aspects e.g. bathroom but powerful shower and very clean. Able to check in early which was handed. Made use of gym facilities.
Stayed 1 night in Feb 2025

8/10 Good

john

Business traveler
Liked: Cleanliness, property conditions & facilities
Both restaurant's were closed for private events on both nights stay and only food in bar available will try another hotel next time
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, very comfortable bed and clean rooms
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for nec. Room would have been better if sound proofed from motorway noise.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an accessible room which backed onto the lifts - so it was noisy.
Stayed 1 night in Feb 2025