Holiday Inn Birmingham City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Birmingham City Centre, an IHG Hotel

Minibar, in-room safe, desk, laptop workspace
Point of interest
Exterior
Front of property
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Birmingham Hippodrome
    3 min walk
  • The Alexandra Theatre
    3 min walk
  • O2 Academy Birmingham
    4 min walk
  • Birmingham (BHX)
    30 min drive

Room options

Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Birmingham City Centre, an IHG Hotel

4-star hotel in Birmingham City Centre
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.
Holiday Inn Birmingham City Centre, an IHG Hotel offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Holiday Inn Birmingham City Centre, an IHG Hotel has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Holiday Inn Birmingham City Centre, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 12.50 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 12.50 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre, An Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Birmingham

Holiday Inn Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 472 out of 1024 reviews" "
Rating 8 - Good. 277 out of 1024 reviews" "
Rating 6 - Okay. 148 out of 1024 reviews" "
Rating 4 - Poor. 73 out of 1024 reviews" "
Rating 2 - Terrible. 54 out of 1024 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Disliked: Staff & service, amenities
I would not stay there again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin, friendly staff, quiet and clean room, comfortable bed. Excellent location, New Street Station and Hippodrome just 5 minutes away
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, except they made me repay the entire room fee on checkout because of an issue with Hotels.com.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay!
Hotel was great. Very clean and the staff was very helpful. Great bar and good food. Would definitely recommend this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nimisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 1 night in Aug 2024

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived late, the staff was rude, the noise outside the room very loud, the pillows were flat and the bed was hard. Debbie
Stayed 1 night in Aug 2024

10/10 Excellent

n

Stayed 1 night in Aug 2024

4/10 Poor

Laura

Liked: Room comfort
Disliked: Cleanliness
Disappointed
My partner & I always stay here when we have a night away in birmingham. The rooms are usually lovely but this time when we entered our room it had a very unpleasant wet dog smell and the bathroom smelt unpleasant too. We had to leave the windows open when we went out to try and get rid of the smell but it didnt work too well . We were also woken up at 5am by loud men coming back from a night out, shouting and slamming doors but i guess the hotel aren't to blame for that part. I will be potentially looking to stay elsewhere for our next visit.
Stayed 1 night in Aug 2024

8/10 Good

Kacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good
The stay was ok, one room the air conditioning was working perfectly, in the other it wasn’t working at all. The pillows could have been softer
Stayed 2 nights in Aug 2024

4/10 Poor

Marjorine

Stayed 1 night in May 2024

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit
An excellent stay and hope to see you again next year
Stayed 2 nights in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for the theatre, shopping and train station Very clean Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Perfect central location for work or vacations. Large rooms with everything you need.
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. We will definitely come again.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

NEIL

Liked: Staff & service, amenities
Overall good property but in need of some TLC
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

4/10 Poor

Robert

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room very tired and the windows were bad, to be honest I've seen better sealing windows in a tree house!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nat

Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This hotel is perfect for everyone from singles to families, me and my mother went again this year and we loved the breakfast here the food from the restaurant is good just a little pricey if you have a budget to stick to, it’s walking distance from loads of places that you can eat from. My sleep was ok just wish the air conditioning was working properly. The bathroom facilities were good too just wish there was a chair that my mum could have sat on when she was in the shower.
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Overall a nice stay
The room I stayed in had a shower cubicle. The drainage in the shower cubicle was limited. I had to keep turning the shower head off in order to allow the water to drain fully away. I noticed that the bathroom door was warped at the bottom which must have been caused by flooding in the past. I did report it to reception. I was told that I could not be moved to another room because the hotel was fully booked. The problem may still be persisting. My room number was 571. I stayed in the city centre in Birmingham near Birmingham New Street Station. Otherwise I liked the room and the hotel in general. The restaurant did good breakfast and dinner.
Stayed 3 nights in Jul 2024

10/10 Excellent

Etienne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024