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Holiday Inn Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Exterior
Interior
Lobby lounge
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Bullring & Grand Central
    ‪4 min walk‬
  • The Mailbox
    ‪5 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible Bathtub

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Premium Room, 1 King Bed with Sofa bed (Single Sofa) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible Bathtub (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible Bathtub (Single Sofa) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed, Accessible Bathtub (Single Sofa)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Birmingham - City Centre by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1444)
$136 nightly
The price is $136 total
includes taxes & fees
Holiday Inn Express Birmingham - City Centre by IHG

About this property

Holiday Inn Birmingham City Centre by IHG

4-star hotel in Birmingham City Centre
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Holiday Inn Birmingham City Centre by IHG has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Holiday Inn Birmingham City Centre by IHG has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 13.95 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 13.95 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

karolyn

Liked: Cleanliness, staff & service, amenities
The stay overall was ok. However, I didn’t appreciate that I was put on a floor that hadn’t been renovated even though I was staying there for a week. I eventually asked for a change of room and staff accommodated the request.
Stayed 7 nights in Feb 2025

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bull ring and lots of restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pulvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre and the theatre I was going to vibrant area shopping and restaurants . Staff friendly and helpful. Lovely breakfast Parking close by the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Mariam

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Although we had to wait for our room to be ready, we were asked if we wanted a different room but we were in no rush, we had an excellent stay. The staff were very polite and helpful, the room was lovely. I have stayed here for business in the past and was not disappointed then and was not disappointed this time! Highly recommend
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Birmingham Holiday Inn

TV disconnected and no remote control on arrival. Called 3 times to reception to get sorted, phone nevere answered When I reported it the following morning it was fixed on my return for the second night stay. Windows covered in mould...see pics
Stayed 2 nights in Jan 2025

10/10 Excellent

ANGELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ignore the slightly dowdy facade, this hotel is great. The staff very friendly and knowledgeable, the hotel clean an inviting as soon as you walk through the door. I go as far to say the best Holiday Inn I’ve stayed and I travel regularly. Special shout out to the receptionist
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, room comfort

Decent city centre hotel

Decent hotel conveniently located for New Street station. Very good bathroom and an above average breakfast buffet.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Having stayed at this hotel several times previously, I had no hesitation in booking again. It is in a perfect location for both Railway station and Birmingham Hippodrome. Breakfast was better than on previous stays.
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Katrina

Liked: Staff & service

Great location but got caught out in a cold room

It was a cold winter day. We were allocated a room with no heating, but a small electric heater was already in the room. It didn't do much and the central heating was out of order. We asked for it to be rectified and they brought us another tiny heater. When we complained, we were moved to a warm room! result! the breakfast was very good and the staff were friendly. And of course, the location is great for the travelling and shopping.
Stayed 1 night in Jan 2025

8/10 Good

Adam

Stayed 1 night in Jan 2025

4/10 Poor

shazmin

Traveled with family
Liked: Cleanliness, property conditions & facilities
I am extremely disappointed with my recent stay. My room was located directly opposite the lift, leading to constant noise from inconsiderate guests. The view from the room was of loud extractor fans, which made it nearly impossible to sleep. To make matters worse, the room was freezing. Even with a small oil heater, I had to request an additional duvet, which took an hour to arrive. This experience has unfortunately overshadowed my previously positive stays. I usually find Holiday Inn to be excellent and accommodating, especially as someone with a disability, but this time it fell far short of expectations. I am unsure if I would recommend it to others or if I would choose to stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Bradley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities

Disappointing stay

When we were allocated the room, we found out that the safe didnt work, we informed reception and they said someone would come and fix it but nobody did, the room was advertised to have a fridge but it didn't and the pillows on the bed were like concrete slabs. Although the room had ben recently renovated i was disappointed with some aspects of the room. We have stayed at this hotel multiple times and never had any issues so needless to say we were disappointed as we were there a birthday weekend. On a positive note the breakfast was fantastic as normal.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfe

Perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel excellent staff and the room was great
Stayed 1 night in Jan 2025