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Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Shower, free toiletries, hair dryer, towels
Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Bullring & Grand Central
    ‪11 min walk‬
  • International Convention Centre
    ‪14 min walk‬
  • Utilita Arena Birmingham
    ‪18 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hampton by Hilton Birmingham Broad Street

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, (2226)
$103 nightly
The price is $103 total
includes taxes & fees
Hampton by Hilton Birmingham Broad Street

About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

3-star hotel in Birmingham City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This Birmingham hotel also offers a vending machine, multilingual staff, and a front-desk safe.

Holiday Inn Express Birmingham - Snow Hill by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (64 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Snow Hill
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Holiday Inn Express Birmingham
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Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wiktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Sera

Stayed 1 night in Feb 2025

8/10 Good

Lorraine

Business traveler
Liked: Staff & service

Reasonable stay, decent room but dismal breakfast

Good sized room, lovely bathroom and reasonable shower. Breakfast was pretty dismal - dirty tables, mass produced hot items (tomatoes, hash browns, sausages, bacon and beans), limited continental. Platform lift to the breakfast area was blocked by a buggy (ground floor) and catering trolley (upper area). Good location if you don't want city central but still need access to trams and/or buses.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel amazing staff

Really nice hotel with a warm welcome. Clean and good food. Great Wi-Fi warm comfortable room on the 15th floor with a great view. They even asked me what floor I'd like to have being an IHG member. Great staff will definitely be back there again soon. Thank you team. mark.
Stayed 1 night in Feb 2025

6/10 Okay

sera

Disliked: Cleanliness
The breakfast buffet was horriffically dirty. No tables were cleaned, the staff 'cleaning' seemed to be clueless. I asked via message several times and over the phone about my stay being for 2 nights. Then same on arrival. I was then treated like a thief by a cleaner who said I only booked 1 night. Get your act together. I also found a long balloon under the bed when looking for the telly remote, you can imagine what I thought it was at first!!!!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Average stay. Nice staff, let down by owners.

The hotel is as expected on arrival, with a smooth check in experience. However, the first room we were given had issues with the keycard, which took at least 30 mins to solve. Also the air conditioning units were not working, so we could not heat the room. We had to change room. The front desk staff were apologetic, friendly, and understanding. They provided a portable heater for the room, which was very effective, and we were very glad of this. The breakfast was extremely busy, during peak times. I am not sure why a hotel would be designed with so many rooms and then have such little room for eating at tables. Makes very little sense. The food at breakfast was well presented and tasted good. We were thankful of that. Rooms and bathrooms were well presented and clean. Shower worked well, with wonderful warm water. In all, an average stay. The staff on the whole were very nice, and seem to be let down by ownership, with the design of breakfast and the fact that the air-conditioning units were not working, which meant rooms were cold. This SHOULD be addressed, and staff thanked for their patience.
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff, nice food
Stayed 1 night in Feb 2025

10/10 Excellent

Colin, newcastle-under-lyme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far on foot from city centre
Stayed 1 night in Feb 2025

10/10 Excellent

Neville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for city centre .
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Central hotel and a huge room . Standard of cleanliness good. Staff very attentive. Breakfast was good, but advisable to go early as it gets very busy the last hour of service.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Alex

Business traveler
Stayed 4 nights in Feb 2025

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, spacious rooms, no issues during our stay. Please note that discounted parking is the B4 parking, NOT the NCP.
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberley

Stayed 1 night in Feb 2025

2/10 Terrible

Sebastián

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible service and zero maintenance on facilitie

There is no working heating on the rooms. I was given an electric heater but only hours after asking for one. The evening staff were the most unhelpful and the morning staff that promised a refund when hearing about this, never processed it! I would not recommend staying there
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher, Ballynahinch

Stayed 4 nights in Feb 2025

8/10 Good

Jahanzeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Jonathan

Traveled with family
Disliked: Room comfort

Cheap but not worth the price

Staff were nice. Beds were terrible. Cheap mattress. Rooms were noisy. Breakfast was very poor.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Stayed overnight for a business trip. Room was clean and spacious. Shower was a little feeble but otherwise no complaints. Staff were friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Adeniyi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Marie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025