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Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Interior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
$73
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Bullring & Grand Central
    ‪11 min walk‬
  • International Convention Centre
    ‪14 min walk‬
  • Utilita Arena Birmingham
    ‪18 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

7.6 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

3-star hotel in Birmingham City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This Birmingham hotel also offers a vending machine, multilingual staff, and a front-desk safe.

Holiday Inn Express Birmingham - Snow Hill by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (64 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
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Snow Hill Birmingham
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Holiday Inn Express Birmingham - Snow Hill by IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

bradley

Traveled with partner
Liked: Amenities
Amazing value for money and staff were fantastic
Stayed 1 night in May 2025

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness
Reception very receptive, polite courtious and always on hand to help. Breskfast was a shambles, no one seemed to know whag theh were doing of even when to do it.
Stayed 4 nights in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine , staff very friendly , my room was clean and enjoyed the breakfast
Stayed 2 nights in May 2025

6/10 Okay

Seipati

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Budget sleep for a budget price

Terrible cleanliness in the room. Staff not too helpful. Only upside was the location.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

lawrence

Stayed 2 nights in May 2025

8/10 Good

Uzma

Stayed 1 night in May 2025

2/10 Terrible

FARAH

Traveled with family
Disliked: Amenities, property conditions & facilities
Their was a leak in the room, they gave us a room 2 hours later at a diffefent hotel 20 mins away ruining our plans. Refused to give a refund.
Stayed 1 night in May 2025

10/10 Excellent

Kami

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr k

Daily House keeping if you like this also free breakfast house keepers was very very nice
Stayed 4 nights in May 2025

8/10 Good

nima

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the staff and services. Breakfast can have more options.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No feather pillows" despite being advertised

Saw the sign in the room "ask for feather pillows at reception" and when I asked for them I was told there were none. Why advertise it if they're not available??? The soft and hard pillows was very uncomfortable the lady on reception Saturday night was very unprofessional and rude
Stayed 3 nights in May 2025

4/10 Poor

Charley

Disliked: Property conditions & facilities, room comfort

Would not recommend

Disappointing - hotel room was so warm, had the aircon on but me and my partner were still uncomfortable warm all night, not able to open windows. Bed uncomfortable. Room not very clean. Breakfast included however very overcrowded and not all items available.
Stayed 1 night in May 2025

8/10 Good

Della

Stayed 2 nights in May 2025

8/10 Good

Banguna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Esny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Comfortable beds. Breakfast was very good. Great coffee.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business trip

Parking is difficult to find, you need to park in B4 car park, which needs 5-10 mins walk and the hotel will give you a discount for parking, but the price is still quite pricey. The pipe of air conditioning keeps running, sometimes is quite noisy
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ABDALA AZIZ

Liked: Cleanliness, amenities
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location comfortable room great brealfast included
Stayed 1 night in May 2025

6/10 Okay

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a short stay

Check-in receptionist didn’t take much interest in me until I queried why she hadn’t asked my preference for the floor as she had asked the customer in front of me. Only then did she want to make a fuss offer which I declined. Other than her everyone else was friendly, respectful and polite. My room was clean, bed comfortable and the only ‘but’ was the shower door not closing properly. Overall, it was worth a short stay.
Stayed 1 night in May 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Stayed 2 nights in May 2025

2/10 Terrible

Neil

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

DON'T WASTE YOUR MONEY

BAD SERVICE BREAKFAST TAKEN AWAY BY THE STAFF OF HOTEL IN BOXES AND CONTAINERS TO TAKE HOME. THE MANAGER WAS FERRY RUTH AND ON HELP FULL
Stayed 2 nights in Apr 2025