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Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Interior
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant
$64
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Place, Bullring & Grand Central
    ‪11 min walk‬
  • Place, The Mailbox
    ‪13 min walk‬
  • Place, Utilita Arena Birmingham
    ‪18 min walk‬
  • Airport, Birmingham (BHX)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(58 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

7.6 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior
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  • Free WiFi
  • Air conditioning
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4.2 out of 5, Very Good, 2,395 reviews
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About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

3-star hotel in Birmingham City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This Birmingham hotel also offers a vending machine, multilingual staff, and a front-desk safe.

Holiday Inn Express Birmingham - Snow Hill by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (64 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Snow Hill
Holiday Inn Express Snow Hill Birmingham
Holiday Inn Express Snow Hill Hotel
Holiday Inn Express Snow Hill Hotel Birmingham
Snow Hill Birmingham
Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham Snow Hill Hotel
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Birmingham Snow Hill by IHG
Holiday Inn Express Birmingham Snow Hill an IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Reviews

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

Reviews

4/10 Poor

Seyed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Antony

Liked: Cleanliness, property conditions & facilities, room comfort

Good value hotel.

Good value for money hotel, choice of rooms on arrival which was good, comfortable bed and excellent (ice cold) air conditioning in room, shower a bit weak but useable, so overall room was very good for the price. The only gripe for me was the breakfast room, totally chaotic !!! If i stayed here again in the school holidays i would eat breakfast out !! To be fair the staff in the breakfast room deserve a medal... overall decent value for money and walkable from new street station if you are reasonably fit.
Stayed 1 night in Aug 2025

10/10 Excellent

Oghenekobiruo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

Shaun

Birmingham Holiday Inn Express

Extremely hot air-conditioning, not work Hotel has not been working for sometime and doesn’t look like it’s been repaired soon they give you a fan in the room which is very noisy not a good experience for a first booking with hotel.com
Stayed 1 night in Aug 2025

10/10 Excellent

Melesia

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Pauline

Traveled with group

No evening meal available, breakfast was chaos

Stayed 1 night in Aug 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but hopefully great after September

The hotel stay almost got five stars from me but was let down by a few areas that weren’t really disabled friendly. The main one being no access to the breakfast serving area (stairs only), apparently it’s being rectified in September, the staff were helpful but there’s nothing like deciding yourself what you want to pick for breakfast. The staff were great though, especially at check-in, really trying to make your stay the best.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
I had a problem with the reservation, the checking-in just took long, the room i booked wasn’t available and then being told its first come first serve basis.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snow Hill 2 nights

Ideal location for Snow Hill station, close to the city centre. A couple of minor issues with the room were dealt with quickly and efficiently. Excellent service from all members of staff throughout the stay. Excellent breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

charlie

Liked: Cleanliness, property conditions & facilities, room comfort
Large busy hotel for short stayovers: close to tram and bus stops and walkable to city centre. Breakfast was a challenge for staff when very full; constantly running out of cutlery, plates, milk and fiianlly pastries. Little cold food offer; fruit just apples.
Stayed 1 night in Aug 2025

6/10 Okay

Dan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

No air-conditioning in any rooms

Nice central property but the air conditioning was not working and apparently hadn’t been working in the rooms for many weeks. The windows also do not open. They make no mention of this until you get to the hotel which is both disappointing in the current warm weather and feels underhand to ensure you can’t cancel and book elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

BIBI

Liked: Cleanliness, staff & service, room comfort
It’s very nice n clean
Stayed 1 night in Jul 2025

6/10 Okay

Abdul

Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

Absolutely great - everything we needed. Easy, quick check-in with helpful staff. Great location, just a short wander into the city centre. Convenient parking next door with a 50% discount on the price via the hotel. The room was spacious, clean and well-equipped. Very comfy beds, a choice of pillows, plenty of room, huge tv and a lovely bathroom with a spectacular shower - was like power-washer! Toiletries provided and plenty of clean towels. Delicious breakfast included too. 5☆
Stayed 1 night in Jul 2025

6/10 Okay

Amaan

Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities
Air conditioning not working albeit they did warm several days beforehand. Fan in room but still very warm and stuffy as no opening window. Desk in room but no chair to sit on! Notice at breakfast about some items not available due to delivery issues.
Stayed 1 night in Jul 2025

8/10 Good

Frances

The only problem the mattress was too soft, we woke up with aches and pains.
Stayed 2 nights in Jul 2025

6/10 Okay

KEITH

Stayed 1 night in Jul 2025

2/10 Terrible

Mohammed

Traveled with family
Disliked: Property conditions & facilities, room comfort
Absolutely awful want a refund as no AC so were provided with cheap desktop fans
Stayed 1 night in Jul 2025

8/10 Good

sharlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No aircon Cannot turn TV páss 20% the TV is quite a distance from the bed. So you cannot hear it
Stayed 1 night in Jul 2025

10/10 Excellent

Zhehao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

It was a great experience. Though the hotel had a bit of AC technical issue, the manager and other staff had been very actively to help us, resulting in a comfortable and enjoyable stay overall.
Stayed 2 nights in Jul 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

Bed broken, Air Conditioning broken, staff were rude when I asked for Ice to cool down in the middle of a heat wave. I have stayed here numerous times, it used to be fantastic but each time I stay it gets progressively worse but the prices increases. Even the breakfast that used to be fantastic is now poor. Moving forward I will be looking for a new hotel to with on my numerous visits. Very unhappy!
Stayed 2 nights in Jul 2025

4/10 Poor

valerie

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I was with grandson and at 5.30pm was assured there would be hot food available on our return at 7 very tired and in heat.however when we returned we were told no food available at all so had to go out again with a very tired young grandson spoilt his day and mine.difficult to find somewhere suitable when not lical so quite a walk
Stayed 1 night in Jul 2025

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome by Ellie on reception others on reception should remember they are the face of the company. Accessible room well equipped and comfortable. Good breakfast selection and helpful staff and tables cleared efficiently. Stayed 3 nights, room cleaned well but perhaps housekeeping could prioritise guests staying more than one night, (returned 3pm and still not done).
Stayed 3 nights in Jul 2025