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Holiday Inn Express Birmingham Star City by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham Star City by IHG

Exterior
Exterior
Meeting facility
Free breakfast
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
$52
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Cuckoo Rd Heartlands Parkway, Birmingham, England, B7 5SB
  • Place, StarCity
    ‪3 min walk‬
  • Place, Villa Park
    ‪3 min drive‬
  • Place, Aston Hall
    ‪3 min drive‬
  • Airport, Birmingham (BHX)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Free Hot Breakfast)

Room amenity

Room, 1 Double Bed, Accessible (Free Hot Breakfast)

8.8 out of 10
Excellent
(8 reviews)
  • 177 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (Free Hot Breakfast)

8.4 out of 10
Very good
(65 reviews)
  • 177 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

Room amenity

Standard Room, 2 Twin Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room (Free Hot Breakfast)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Birmingham Star City by IHG

3-star hotel in Nechells
This hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a TV in a common area.
Holiday Inn Express Birmingham Star City by IHG offers 90 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This business-friendly hotel also offers a vending machine, express check-in, and express check-out. Onsite self parking is complimentary.

A complimentary breakfast is offered.
Holiday Inn Express Birmingham Star City by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Birmingham City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Star
Holiday Inn Express Star Hotel Birmingham City
Birmingham Blueberry Hotel
Hampton By Hilton Birmingham Star City Hotel Birmingham
Holiday Inn Express Birmingham Star City Hotel
Holiday Inn Express Star City Hotel
Holiday Inn Express Star City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Birmingham Star City by IHG Hotel
Holiday Inn Express Birmingham Star City an IHG Hotel
Holiday Inn Express Birmingham Star City by IHG Birmingham
Holiday Inn Express Birmingham Star City by IHG Hotel Birmingham

Reviews

Holiday Inn Express Birmingham Star City by IHG Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 439 out of 1010 reviews
Rating 8 - Good. 302 out of 1010 reviews
Rating 6 - Okay. 121 out of 1010 reviews
Rating 4 - Poor. 88 out of 1010 reviews
Rating 2 - Terrible. 60 out of 1010 reviews

Reviews

10/10 Excellent

Daniel

Staff are so friendly and helpful, we have a nice time whenever we stay here
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Surinder

Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Amenities
The overall condition of the hotel needs to be updated. It is tired and needs new carpeting and decorating throughout. The beds are very comfortable. The breakfast was very good and had something for everyone on offer. The staff were brilliant and extremely helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Clara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Very decent budget hotel.

Best was not so comfy but everything else was good. Also the TV is outdated. Not even a smart tv which was annoying.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kiera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Good location for a concert at Villa Park. Staff went above and beyond for us. Really great price with dinner. Would highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kay

Liked: Cleanliness, staff & service
The staff were
Stayed 1 night in Aug 2025

10/10 Excellent

Gulfraz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Bachitter

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Leigh

Traveled with family and small children, Traveled with family
My expectations were high, I was disappointed. Reception staff were varied in relatability. All helpful but there’s a clear hierarchy, amongst members. I had an issue with a shower light not working, three times I enquired. To be told needs a new part and I could change rooms. The first night not offered that as there was no space. I wasn’t recognised as an IHG MEMBER by initial team member. So I missed out on their goody bag offering. My request for room on lower level and close to lift not honoured although I was told it was. Room was dowdy, especially in the bathroom. Excellent mobility shower. Large and a seat. Clean towels daily. (4 night stay) FREE PARKING, is the bonus here. INCLUSIVE BREAKFAST, but make sure you take a bag to pack. Food can go quickly. No change up each day but lots offered. Replenishing is laboured.
Stayed 4 nights in Aug 2025

10/10 Excellent

Johnathon

Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were helpful but the room was not clean. The underside of the rails and sink had stuff on them. They also didn't offer any suggestion or tempary lighting when the area had a power cut. I am handicapped and was on the first floor. During checkout the elevator did not work. I had to use the stairs. No help was offered.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Plenty of parking at the hotel that was free. Breakfast was plentiful and room was large. Beds were comfortable. Only thing - our room was next to the main road which was noisy during the night with cars racing up and down.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay, had a little issue with the WiFi connection but it was lovely overall.
Stayed 3 nights in Aug 2025

10/10 Excellent

dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ittehad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Val

Traveled with partner, Traveled with family
Liked: Cleanliness
Doesn t seem like there is any one on the reception desk especially in a morning Staff not really attentive to customers but rather very chatty to each other bar was empty only us in there Told food had finished till I pointed out that the sign on the bar said pizza and chips served till 2am Outside room 001 carpet is disgusting and needs replacing it s not a very goodfirst impression when you arrive to a red carpet which is stained BLACK Breakfast area where food is should be extended it s all squashed in with to many people trying to get food Coffee from the machine is not nice, a better quality please On the whole it was an ok stay for one night Positives are free wifi parking and cooked breakfast Shower pressure and water really hot , but a larger shower head would be better i gmorning
Stayed 1 night in Aug 2025

4/10 Poor

Dawn

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It is a nice place to stay. Was greeted very friendly on check in and all the staff was very helpful and friendly. The food was brilliant. The room was nice and clean and tidy. Unfortunately which is out of the staffs control was other guests above us banging most of the time. When we eventually had enough we called down to reception abd they sorted it out. No more banging 😉. So yes very good experience and would most definitely come back here.
Stayed 1 night in Aug 2025

10/10 Excellent

Syeeda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small but comfortable..Room size very good..internet access very good..Bath in accessible room but not shower.
Stayed 1 night in Jul 2025