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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Minibar, in-room safe, desk, blackout drapes
Free daily continental breakfast
Exterior
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $146
includes taxes & fees
Jun 4 - Jun 5

Explore the area

View in a map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪10 min walk‬
  • Place, Alabaster Promenade
    ‪13 min walk‬
  • Place, Hoover Metropolitan Complex
    ‪19 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Exterior
Candlewood Suites Alabaster by IHG
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 648 reviews
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About this property

Holiday Inn Express & Suites Alabaster by IHG

Alabaster hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a conference center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with minibars and safes. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Alabaster by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Alabaster by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alabaster Hotel

Holiday Inn Express Alabaster

Holiday Inn Express Suites Alabaster

Holiday Inn Express Suites Alabaster

Holiday Inn Express Suites Alabaster by IHG

Holiday Inn Express Suites Alabaster an IHG Hotel

Holiday Inn Express & Suites Alabaster by IHG Hotel

Holiday Inn Express & Suites Alabaster by IHG Alabaster

Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 942 reviews
Rating 8 - Good. 199 out of 942 reviews
Rating 6 - Okay. 73 out of 942 reviews
Rating 4 - Poor. 29 out of 942 reviews
Rating 2 - Terrible. 31 out of 942 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua A, FORT WORTH

Liked: Cleanliness, amenities
Yep
Stayed 2 nights in Feb 2026

8/10 Good

Julie

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

David

Clean room
Stayed 1 night in Feb 2026

2/10 Terrible

Deondra

Stayed 1 night in Dec 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! It was very clean and comfortable. The staff were so nice and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Lashunda

Liked: Cleanliness, staff & service, amenities
Yes room was very clean. The staff was super friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff… great place to stay!
Stayed 4 nights in Nov 2025

6/10 Okay

Luis

Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No problems. Clean and comfortable. Staff friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2026

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Hot water ran out in less than five minutes
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Feb 2026

10/10 Excellent

Christie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes. I stay here every time I have a work event in the area. The staff was very friendly. The hotel is located in a great area.
Stayed 1 night in Feb 2026

8/10 Good

Meghan

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room and bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room clean… breakfast ok. Front desk courteous.
Stayed 1 night in Jan 2026

6/10 Okay

KAREN, TALLAHASSEE

Traveled with family
Liked: Staff & service, amenities
Hotel is showing its age. Bathroom definitely needs some upkeep. Sink drain was especially slow, lots of patched grout work, but the biggest complaint was the lack of water pressure in the shower. Rinsing my hair took forever to make sure all the shampoo was out. Beds were comfortable. TV channel selection good. Location to other amenities was fantastic and couldn’t be better! Staff was friendly and breakfast was nothing special but hot and included. I do wish they’d bring back daily, or every other day housekeeping services. When you stay three nights your trash cans fill up and you need fresh towels.
Stayed 3 nights in Jan 2026

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Nancy, Foley

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times and really like it. Staff is excellent. Beds are very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from check in to the wonderful breakfast!
Stayed 1 night in Dec 2025