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Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property

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Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Reception
Front of property
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Standard Room, 1 King Bed | Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Bar
  • Breakfast available

Explore the area

Map
1023 20th Street South, Birmingham, AL, 35205
  • University of Alabama at Birmingham
    ‪11 min walk‬
  • Birmingham Zoo
    ‪3 min drive‬
  • Birmingham Jefferson Convention Complex
    ‪3 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Birmingham Five Points S - UAB by IHG

4-star hotel in Downtown Birmingham
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a business center.
Hotel Indigo Birmingham Five Points S - UAB by IHG offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

Hotel Indigo Birmingham Five Points S - UAB by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 24 to November 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S UAB an IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Birmingham

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 395 out of 999 reviews
Rating 8 - Good. 233 out of 999 reviews
Rating 6 - Okay. 141 out of 999 reviews
Rating 4 - Poor. 110 out of 999 reviews
Rating 2 - Terrible. 120 out of 999 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Leslie

Stayed 1 night in Feb 2025

6/10 Okay

Lori

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

HORRIBLE EXPERIENCE

The place is literally falling apart , they control your thermostat at front desk , tile was coming up in bath, , no coffee in room, parking was a nightmare and valet parking was 40 bucks .
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel with nice staff. But our bathroom was not clean and one of the bath towels looked like it had been used to clean a car (black streaks and smudges all over it).
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good. Staff was nice. Valet was $40 . Also charged $80 more than advertised price and reservation
Stayed 1 night in Feb 2025

10/10 Excellent

mona

Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful night stay

Convenient location, wonderful customer service, and nice comfortable room for our stay.
Stayed 1 night in Feb 2025

4/10 Poor

Conikki

Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Dalton

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Location was good, however the cups in our room had mold in them. Also, no mini fridge.
Stayed 1 night in Feb 2025

10/10 Excellent

Samual

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great except parking but not really their fault because of the area. Paid parking available but you have to be lucky to find free parking
Stayed 1 night in Feb 2025

2/10 Terrible

Candace

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel, do not stay here

The hotel was very dirty. The staff were not friendly and everyone seemed like they had better things to do. There is not parking. There is not breakfast, even though I paid extra for these things when booking. The "bar" did not have wine or tonic water. The valet was in-your-face, but would only park you car... you have to get it in the morning.
Stayed 1 night in Jan 2025

6/10 Okay

Kimberly

Traveled with family
The stay was ok. I had an unruly neighbor but once i reported it to the front desk, it was addressed immediately. I really appreciated it! The hotel has a-lot of wear and tear that should be addressed.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible.

Terrible on every level
Stayed 1 night in Jan 2025

2/10 Terrible

Donald

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Sheets smelled like vanilla cinnamon

Could not lower temperature in room. Water took forever to get hot. Note on elevator says if button doesn't work call desk. Desk said walk down to 4th floor and get on there. Came back to room drinking and repulsive sweet smell when got into bed.vanilla cinnamon
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Joseph

Stayed 3 nights in Jan 2025

10/10 Excellent

Ava

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the property and hospitality was very good.
Stayed 2 nights in Jan 2025

2/10 Terrible

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

DONT STAY HERE

This was the worst experience of my life. I got stuck in the elevator on like the 4th day and when I arrived the elevator was down but they assured us it was fixed. They charged me an extra $537 and the manager was very rude when questioned about it and could not explain it. The desk clerks were rude with the exception of one and because i was livid about getting stuck in the elevator and the other things leading up to that point a desk clerk asked me to leave but would not let me go up to my room to collect my belongings so the police were called and they treated me like a common criminal. There were others patrons saying the same things I was and they all said this was nothing like other Hotel Indigo’s they had stayed in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024