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Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property

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Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Reception
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Standard Room, 1 King Bed | Lobby
Front of property
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Bar
  • Gym
$130
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
1023 20th Street South, Birmingham, AL, 35205
  • UAB Hospital
    ‪11 min walk‬
  • University of Alabama at Birmingham
    ‪11 min walk‬
  • Birmingham Zoo
    ‪3 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Birmingham Five Points S - UAB by IHG

4-star hotel in Downtown Birmingham
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a business center.
Hotel Indigo Birmingham Five Points S - UAB by IHG offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

Hotel Indigo Birmingham Five Points S - UAB by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 24 to November 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S UAB an IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Birmingham

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 394 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sierra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DO NOT WASTE YOUR MONEY!!!! To be a rather higher scale side of town this should have been a much better property. Especially considering the price per night! I expected a lot more. Elevators don’t work half of the time, rooms are half way clean, broken furniture, water pressure is terrible! Wish I had not spent the money
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deniseia

Stayed 1 night in May 2025

6/10 Okay

John

Disliked: Amenities, property conditions & facilities
The room was simply okay. The room was not dirty. The bathroom needed more attention, specifically the cleanliness of the shower. The parking garage was very unsafe and filthy. Homeless people seem to camp there and there was trash and wreaked of urine and feces odor.
Stayed 1 night in May 2025

10/10 Excellent

Dlta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and very helpful! Nice rooms! Elevator needs some updating but will stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Stayed 1 night in May 2025

6/10 Okay

Do

Traveled with family
Near good food places.
Stayed 4 nights in May 2025

4/10 Poor

LaTonya

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Staff Was Amazing, however the Elevator was out of commission..I had to walk 8 flight of stairs..Hot and Sweaty..Also you can hear All Noises coming from outside,cars people talking, unable to get any sleep..The location is terrible...Again the Staff was Amazing, Polite and Kind,Extremely helpful and making sure the elevator gets fixed immediately..Sad to say I wouldnt stay at that location again.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Cahil

Stayed 1 night in May 2025

10/10 Excellent

Trenton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, room comfort
Very disappointed to arrive at 11:15 and be told to find street parking on my own. No valet. No hotel parking.
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

The hotel is located downtown so it’s pretty convenient to things. The parking situation is not great. Check in went smoothly. I think it’s weird that the A/C in each room is controlled by the front desk, so you have to call them if you want it changed. But, everything was clean. The bed and pillows were comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Aden

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, smelled unpleasant.
Stayed 2 nights in May 2025

4/10 Poor

Terrell

Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Stayed 1 night in Apr 2025

8/10 Good

Jeffery

Business traveler
Liked: Amenities
Very nice and helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Terrance

Stayed 1 night in Apr 2025

4/10 Poor

Georgana, Oxford

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was perfectly lovely and helpful, but the property has seen better days. Bedding was fine, but paint, fixtures all need an update.
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at indigo

The air in room 407 wasnt working too good. But the lady at the front desk moved us to a suite on the 7th floor. Other than that the stay was very nice. The bed was comfortable!
Stayed 1 night in Apr 2025

2/10 Terrible

Sheronda

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Sam

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025