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Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

Reception
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Front of property
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Room amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
1023 20th Street South, Birmingham, AL, 35205
  • Kirklin Clinic
    7 min walk
  • UAB Health System
    8 min walk
  • University of Alabama at Birmingham
    11 min walk
  • Birmingham, AL (BHM-Birmingham Intl.)
    17 min drive

Room options

View all photos for Standard Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communication, Mobil Roll-In Shower)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Double Beds, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

4-star hotel in Downtown Birmingham
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a business center.
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 24 to November 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel Hotel

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 104 out of 1003 reviews" "
Rating 2 - Terrible. 107 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

marissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing was parking. Was imformed upon arrival that there was valet parking which I wasnt expecting. Then in am there was no one available to get my car. I was told that I could take elevator to basement and get my car. I could have saved a little by not using valet and parked it myself, but wasn't informed. All is good now. Thanks
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Valet parking staff was very nice and helpful but the front desk agent was very unwelcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Rasheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

RODRIGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Stephen

Traveled with family
Disliked: Amenities
Loud through the night, front desk was not helpful, valet was great, couldn’t control temperature in the room.
Stayed 1 night in Aug 2024

4/10 Poor

Judith

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
NOISE is CRAZY, Entertainment District WHAT?
I am a fan of Hotel Indigo. In fact, I stay at one whenever one is available. I booked this one based on the reputation of the hotel. However, when at 12 a.m. the street party was so loud that sleep was impossible, I regretted my booking. I called downstairs and the desk attendant told me that it was the "entertainment district" and the party would continue until 5:30 a.m. or 6 a.m. And, the fact that it was in this district, made the noise okay. Crazy. NOWHERE on this listing does it indicate the district or describe the CRAZY LEVEL of noise. Needless to say, we didn't sleep. Also we paid $38 for valet service and when we returned from our evening engagement, they were gone. That was too expensive for parking my car. It's really a shame that this hotel is a bad choice based on the noise level at night.
Stayed 1 night in Aug 2024

8/10 Good

Lane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!! Would stay here again!!
Stayed 1 night in Aug 2024

10/10 Excellent

Hakim

Liked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Lauren

Liked: Cleanliness
Disliked: Room comfort
Way to loud
The noise outside our window was insanely loud ( a night club) and went until 2 am .. so we were unable to sleep even with a sound machine blasting. Also paid $50 for a valet, only for it to be closed when we got back to hotel at 11pm so had to park it ourselves and walk… which was just very frustrating after paying so much for one night
Stayed 1 night in Aug 2024

6/10 Okay

Beretta

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mixed thoughts.
The waitress for the breakfast was RUDE & SLOW. She wondered around most of the time. They only had eggs and sausage. You had to push the up button in elevator regardless of where you were and wanted to go. The front desk staff was amazing. Oh and valet is 38+fees a day so 85 for two nights.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
I stayed here probably 12 years ago. My other accommodations cancelled at the last minute so I remembered this place. Front desk was very nice and helpful. A service for her. As for the property, one of the elevators was down and the other one was sketchy. The property is still ok but it could use some updating. It's showing it's age. Still was clean and ok for one night but it's time for a renovation.
Stayed 1 night in Jul 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel of my life- didn’t stay
We didn’t stay longer than even an hour. It was not safe, unclean and shower and bathroom not functional. This is a one star hotel and not safe if checking in at night.
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Stayed 1 night in Jul 2024

10/10 Excellent

Braelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Jeffrey

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Definitely not what I expect from a boutique hotel. It was very old and renovations were done cheaply. The room was clean and the bed was comfortable. AC was great. Overall, though, it was disappointing. Would not stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Jalen

Liked: Staff & service
Disliked: Property conditions & facilities
Wouldn’t recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Rob

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was exceptionally friendly as well as the bar manager
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay.
Stayed 2 nights in Jul 2024

8/10 Good

Alicia

Nice hotel but valet is expensive!
Stayed 1 night in Jul 2024