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Ibis Birmingham New Street Station Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Lobby lounge
Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Birmingham Hippodrome
    2 min walk
  • Happy Lamb Birmingham
    1 min walk
  • Birmingham New Street Station
    4 min walk
  • Birmingham (BHX)
    30 min drive

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis budget Birmingham Centre

Pet friendly
Free WiFi
Air conditioning
Breakfast available
3.6 out of 5, Good, (1154)
The price is $39
per night
$47 total
includes taxes & fees
Jan 6 - Jan 7
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

3-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to 7 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Birmingham hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Ibis Birmingham New Street Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 363 out of 1003 reviews" "
Rating 8 - Good. 369 out of 1003 reviews" "
Rating 6 - Okay. 151 out of 1003 reviews" "
Rating 4 - Poor. 72 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, friendly staff, room was amazing price to quality ratio. Would recommend.
Stayed 1 night in Sep 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Tiny room ..a hot shoebox. BUT fantastic value, fantastic location & lovely and clean.
Stayed 1 night in Sep 2024

6/10 Okay

Sally

Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel, music from local bars till early hours
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
For the price it was I was hoping for better. Not very clean. Paid over £100
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
A helpful and courteous staff appreciated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Desmond, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Short walk from New Street and Moor Street stations. Close to great restaurants and bars in Hurst St area. Slight annoyance at check-in by being continually asked about a confirmation number when none was in any e-mail or other communication. Still pleasant and checked in little early which was pleasing. Good decor and clean comfy rooms. Breakfast was good although felt short-staffed as all seemed to fall on one guy. Noisy from centre next door at night so sound-proofing could be better.
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness
Arrived told only have 7 parking spaces at property and they were all taken so had to find somewhere else with no alternatives suggested and ending up paying £22. Rooms are a lot smaller than they look on the photos. Beds comfortable but pillows are really thin.
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If staying in rooms backing over the arcadian it is very noisy as clubs / bars open until late
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a weekend
It is a excellent hotel with even better Location as you are essentially close to everything city centre. Rooms and showers are good and decent bed too. Perfect for a weekend stay.
Stayed 1 night in Aug 2024

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for theatre trip to Hippodrome- great location in China Town, parking under the hotel, close to New Street station and 10 minutes from ICC, Sea Life and NIA. Good shower, comfy bed - typical Ibis.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location. Didn't really need much from the staff but they were friendly and helpful. Hotel itself is very basic, a bit old fashioned and tatty in places. Perfectly clean though. Car park is not for the feint hearted. If you've anything other than a small car, I'd use one of the other nearby car parks.
Stayed 1 night in Aug 2024

8/10 Good

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jade

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay for what was needed
Went up for a 2 night stay to see a band playing at a venue nearby. The room was good for what it was needed for. The weather was really hot but the cooling "radiator" wasn't really effective. When walking into the building, it was hotter and more humid than outside. Coming out of the lift onto our floor was even worse, the air was really difficult to breathe. Also, the pillows were also pretty thin and there wasn't much in terms of tea/coffee/sugar/milk - 2 of each item. However the staff were all lovely and welcoming. The breakfast was all nice too, a good selection of foods from a cooked breakfast to fruits and cereals.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Stayed 2 nights in May 2024

8/10 Good

Maxine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and staff were nice
The staff were welcoming and friendly. The reception and communal areas were stiflingly hot. The room was also hot and had a machine that could blow cool air although we also had the window open. The room was clean and the size was okay. the bathroom was very small and a bit difficult to to move around it but it was clean. We stayed for 1 night and it was fine for that. We didn't pay for breakfast but it looked okay from what I saw. The loction was very good an we walked to New Street Station and walked back from the Utilita arena
Stayed 1 night in Aug 2024

10/10 Excellent

melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely perfect
Stayed 1 night in Aug 2024

8/10 Good

Stella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is in need of air conditioning as it was very hot and stuffy especially in the reception area. However, this was the only criticism as the rooms are exceptionally clean and supplied with tea/coffee, toiletries, big towels and comfy beds. All the staff were extremely helpful and friendly and are a credit to the company!
Stayed 1 night in Aug 2024

2/10 Terrible

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need updating. pillows need replacing. almost non existent. also the room was very very sickly warm with only a little fan to cool down. the windows only opened slightly. felt sick and had no sleep. will not stay again
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024