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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Twin Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Lobby lounge
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
$65
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪4 min walk‬
  • Utilita Arena Birmingham
    ‪17 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Family Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

1 bedroom, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

7.6 out of 10
Good
(20 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

1 bedroom, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed

8.0 out of 10
Very good
(60 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

ibis budget Birmingham Centre

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  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,320 reviews
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About this property

Ibis Birmingham New Street Station Hotel

3-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to 7 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Birmingham hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Ibis Birmingham New Street Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet (28 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1006 reviews
Rating 8 - Good. 338 out of 1006 reviews
Rating 6 - Okay. 178 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelagh

Just a quick over night stay travelling back from Scotland and we received the same high standard of service as usual.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marcus

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service

Too noisy to sleep

The room was fine but overnight there was so much noise from nearby clubs that it was impossible to sleep - loud bass and vocals through the floor until 3am. Don’t stay here.
Stayed 1 night in May 2025

2/10 Terrible

Rachel

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Gary

Traveled with partner
Handy for the city centre, rooms are a little cramped particularly the bathroom
Stayed 2 nights in May 2025

10/10 Excellent

Pardeep

Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with Ibis

Ibis is a dependable brand, this hotel is well placed for city centre, short walk from New Street station. Decent breakfast.
Stayed 3 nights in May 2025

8/10 Good

Robert

We always stay to go to the opera at the Hippodrome! With parking it is most convenient as we live in Wales! Thanks for putting us up! The only glitch was the second lift was crook! Still it didn’tnoticeably hold us up! It’s tremendous we can get so close to central Birmingham!
Stayed 1 night in May 2025

6/10 Okay

Melanie

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Hotel is fine for a cheap stay central to the station outside and around the hotel is extremely dirty and not well kept. Also wouldn’t bother with the breakfast limited choice and my son was severely sick after it.
Stayed 1 night in May 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 3 nights in May 2025

6/10 Okay

Ross

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Kherlen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Apr 2025

8/10 Good

Mory

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was that the air conditioning barely worked, if it did at all. The staff were friendly. We enjoyed the evening we spent huddled up in the lounge.
Stayed 2 nights in Apr 2025

8/10 Good

Sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central hotel for a city conference

Smooth check in ... once I found the hotel (had a nice tour of the Bullring first, my error!!). Room was compact but did the job. Could open the windows which was nice. TV worked. Would have been better to have nicer coffee than Nescafe. It looked like you could help yourself to the coffee machines downstairs when they were open, (although I never read anything to say that).
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night as went to see a band in digbeth Room was basic but very clean and a decent shower. Bed was ok too Paid a tenner for breakfast which was good value Staff all seemed super helpful I would definitely stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel...clean and everything you need in the room. Car park at hotel was handy, not as tight as some reviews suggested. Would stay there again if the need arose. Thanks to reception staff who were very helpful
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Average

Bang average hotel, very uncomfortable beds, no aircon, small rooms, small bathrooms, ok for one night, but not good for 3
Stayed 3 nights in Apr 2025

8/10 Good

susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel,stayed a few times here ,always lovely and helpful staff,clean and good security at night with the location. Basic room ,but got it a great price and still had great utilities and comfortable and thats all we needed for the night ! Would definitely stay here again .
Stayed 1 night in Apr 2025

6/10 Okay

Khizar

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2025