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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Property entrance
Lobby lounge
Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
$60
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪17 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(67 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(23 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Ibis Birmingham New Street Station Hotel

3-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to 7 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Birmingham hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Ibis Birmingham New Street Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet (28 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 365 out of 1009 reviews
Rating 8 - Good. 331 out of 1009 reviews
Rating 6 - Okay. 182 out of 1009 reviews
Rating 4 - Poor. 77 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

lsaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

It was a twin room. Because a wheelchair user friend joined me they changed the room to an accessible one. Great location on the edge of the gay village in Chinatown.
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Not as good

Very small rooms with the bathroom even smaller. Pillows were too hard to sleep on. The hotel rooms and hotel looked totally different to the pictures advertised. Location was the only good thing about this hotel. The parking charge was very expensive considering it was the hotels own car park.
Stayed 3 nights in Jul 2025

4/10 Poor

Evelyn

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelt like cigarette smoke when we entered. The beds are terrible. The ‘mattresses’ are just very thin pads. Not a comfortable nights sleep at all. The bathroom was tiny. I am a petite person but I feel like if you’re lager it would be hard to move around. I booked based on the good reviews on here so I just wanted to post my experience in case others were going to do the same. It was quite noisy also, night club music until early hours can be heard and then early bottle collection in the morning outside the hotel. It was very cheap so I guess we got what we paid for, but it was still disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Sonia

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2025

8/10 Good

Caitlin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Emmanuel

Parking os not free - my mistake
Stayed 1 night in Jul 2025

6/10 Okay

mark

Business traveler
Disliked: Cleanliness, property conditions & facilities
The rooms need urgent refurbishment
Stayed 1 night in Jul 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, property conditions & facilities, room comfort
Really friendly and I could stay with my dog and a good price
Stayed 3 nights in Jun 2025

8/10 Good

Cordelia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Easy stay for 1 night

Central hotel with no thrills, in the middle of Chinatown. 10min walk from Birmingham New Street. Round the corner from the bull ring & round the corner for coach pick up for Aston Villa events. Bar & restuarant was better than the room, which needs renovating so looking forward to these improvements once completed.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles, Birmingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access
Stayed 1 night in Jul 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My floor was under construction but they made every effort to move me but I still left early. The whole hotel was being worked on removing doors, painting etc
My floor when I woke up
Elevator area painting
Stayed 4 nights in Jul 2025

4/10 Poor

Falon

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I reserved 3 rooms, after checking in late went to the room and noticed signs for construction in the elevator. We were on the forth floor apparently the heart of the construction, at 0830 the qork vrews started to drill, sand, bang and just be louds riggt outside our door. Ironically thwre is a sign when you get of the elevator ro please be quit. Apparently does not apply to them. Hoping to sleep in after a long day was not happening. Staff apologized and acknowledge the problem and stated corporate would not let them post online there was active construction. And asked for us to please complain because this was an ongoing problem with corporate apparently, corporate does not care about their guests as much as the staff in the hotel it, but they are directed by corporate on what to do I was not overly pleased after complaining they refunded me the half of One room, i had the opportunity to stay at another ibis the next day, when I returned towards the airport but I chose not to i bet you to say this will be my first and only experience staying at an Ibis. I forgot to mention two out of the three air conditioners did not work. If they are doing construction, they should not be renting the rooms directly outside. where they're working, this was unacceptable. But obviously they were aware!!!
Stayed 1 night in Jul 2025

6/10 Okay

Phil

Traveled with group
Disliked: Property conditions & facilities
Cheap and cheerful - but room was hotter than the surface of mars! No aircon or useful room cooling
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service

So standard

The room was ok, it's quick from the main train station, but a bit pricey. Lost something - emailed and called, have had no response whatsoever.
Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Leena

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristian

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities
The hotel was central, convenient and clean. It would have been better to have an earlier check in .... but i appreciate it was busy. The TV in my original room did not work and the receptionist simply changed my room. The room was quiet and the morning breakfast was tasty. Enjoyable Stay
Stayed 1 night in Jul 2025

8/10 Good

PHIL

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good location, but needs a refurb

Great location. Rooms are well appointed with comfortable beds. Carpets are in need of replacing as very worn and stained, so bring slippers! Very helpful reception and bar staff
Stayed 2 nights in Jul 2025