See all properties

Macdonald Burlington Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Interior entrance
Property entrance
Breakfast, lunch, dinner served; local cuisine
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • Housekeeping
$121
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Place, Victoria Square
    ‪2 min walk‬
  • Place, Bullring & Grand Central
    ‪5 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪17 min drive‬

Room options

Single Room

  • Sleeps 1

Suite

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(29 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • 80 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Super Deluxe Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Super Deluxe Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Similar properties

Aerial view
Radisson Blu Hotel, Birmingham
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, 1,003 reviews
Radisson Blu Hotel, Birmingham

About this property

Macdonald Burlington Hotel

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a business center and 15 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Macdonald Burlington Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.
The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Reviews

Macdonald Burlington Hotel Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 445 out of 1012 reviews
Rating 8 - Good. 319 out of 1012 reviews
Rating 6 - Okay. 143 out of 1012 reviews
Rating 4 - Poor. 64 out of 1012 reviews
Rating 2 - Terrible. 41 out of 1012 reviews

Reviews

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit to hotel, the first was not great but this one was outstanding, the service was fantastic, the room is beautiful (some tired areas but kind of adds to the character). I had a suite and i am so glad I did, the rooms were large and had everything you need. However it was the check in experience that stands out, the 2 ladys on check in could not do enough for people. Thank you ladys.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in good location, friendly service and comfortable rooms. Excellent breakfast in a lovely setting. Hotel is right in city center so convenient but very noisy outside on a Saturday evening until 12am and then suddenly very quiet. Parking is not convenient and guests might be better to pick a garage closer as even with reduced rate it was expensive
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald, Valliant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from New Station train station as well as shops, pubs, retail, sight seeing and victoria square.
Stayed 2 nights in Aug 2025

8/10 Good

Chantalle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 10 day stay. It is centrally located across from the train station and the mall. You can walk to most of the sites in Birmingham easily. There are some homeless people around but they are not a nuisance though it can get loud at night. The hotel is comfortable with dining options and the staff is kind and helpful. We look forward to another stay soon.
Stayed 9 nights in Aug 2025

6/10 Okay

LYNDA

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel - ensure you request quiet room

Lovely hotel. Stayed numerous times. Always had a great experience. We paid extra this weekend for 1 night and we were clearly on the noisy side of the hotel. The noise from music was horrendous. We did raise this at check out and was told next time we book to ring and state we would like a quieter room! Felt like I paid extra to have no sleep. That is my only moan.
Stayed 1 night in Aug 2025

4/10 Poor

Charlotte

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was very dated. Reception staff unhelpful on arrival due to booking with external provider. Lots of noise outside my room during the day- preachers talking about God and Donald Trump. During the evening, groups of youths gathered outside the hotel until the early hours listening to music and dancing in the street.
Stayed 1 night in Aug 2025

4/10 Poor

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven, West Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across from the train station. Lots of restaurants in the station and in the neighborhood.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fiona

Stayed 1 night in Aug 2025

10/10 Excellent

david

Stayed 1 night in Aug 2025

10/10 Excellent

Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely xlassic suite, and fab location
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2025

8/10 Good

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel for its proximity to Grand Central Station. It is very convenient, literally right across the road from the train station. The hotel is very nice, with modern renovations and amenities. The bed in our room seemed quite old, as did the pillows, but the hotel was quiet once we closed the window to the endless horn honking and shouting that makes up the nighttime sounds of Birmingham. The breakfast was extremely disappointing. We had paid for full breakfast ahead of time. We arrived with plenty of time for our itinerary and waited to be greeted by the staff. After what seemed like forever they gestured us to a table, where we sat and watched as they served everyone else around us. After getting frustrated with being ignored, I approached a staff member to ask if we were supposed to order somewhere else or online. They looked confused, then someone finally came and took our order. We waited. And waited. And waited. They brought out 2 separate orders that were not ours, but belonged to tables that had come in long after us. By this point, my husband was fed up and approached the wait staff to ask about our food. Again, met with confusion and no answer. By this point they had made us nearly a hour late for our event, and we left without eating. The hotel desk staff was gracious enough to refund our money after we explained what happened, but now we had no time to eat. While I would recommend the hotel , I would not recommend eating at this hotel restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for railway station and easier distance to arena
Stayed 1 night in Jul 2025

8/10 Good

Jayne

Stayed 1 night in Jul 2025

4/10 Poor

Hyowon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Poor air conditioning

We had 4 night in Burlington Hotel in Birmingham early July 2025. While it was a good hotel overall and the location was good, the main problem was the air conditioning in the room - the room was very stuff and warm, and they had limited the air condition temperature control. I pointed this out to the reception, but they replied that we had to basically stand it. There was a fan in the room so we had to live the very warm night with a noise and disruption of a fan, and it was not helping much. We paid a lot of money for this hotel, and thus it is not acceptable that the nights in the room was so warm and stuffy, making it very uncomfortable to sleep at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff whilst professional were very welcoming and friendly. The bar was extremely welcoming with a warm ambience and nice atmosphere. Breakfast served traditionally as opposed to the normal in most hotels - buffet style. So convenient for train station, theatres and social venues. Highly recommend.
Stayed 1 night in Jul 2025

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, property conditions & facilities
We did not use many of the facilities on this occasion but the hotel was good and our only issue was our 1 hour wait for breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

6/10 Okay

adrian

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Liked: Staff & service
The room was very noisy from the outside courtyard load of generators make lots of noise. The hot water took forever to come through.
Stayed 1 night in Jun 2025