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Malmaison Birmingham

4.0 star property

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Photo gallery for Malmaison Birmingham

Hallway
Lobby
Property entrance
Club Deluxe Double Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Hot Tub

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪7 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Club Double Room

Club Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(62 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Nirvana Signature Suite

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a hot tub, Malmaison Birmingham features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This eco-certified hotel also offers spa services, tour/ticket assistance, and concierge services.

Malmaison Birmingham is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 85 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything you need for a weekend get away, so central and well-appointed
Stayed 1 night in Apr 2025

8/10 Good

George

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Stayed 1 night in Mar 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malmaison hotels are always well furnished with good animeties like luxurious bathrobes and espresso machine.
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steph

Stayed 1 night in Apr 2025

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early check out?

Excellent hotel - really comfy beds. Only problem is house keeping staff, banging and cluttering incessantly from 9am in the morning. It's just completely anti-social when people are trying to rest.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel . Good atmosphere. Well managed. Lovely atmosphere in restaurant and food delicious.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous & really comfortable rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Spiro

Liked: Cleanliness
Great staff, and omg! What a bed!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Juta

Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club Double Double

The room was lovely. Two comfy Kingsize beds. Lots of mirrors, plug sockets and charging points for groups. Coffee machine with decent coffee. Bath and shower. Check in was quick and reception staff were friendly.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location with a negative.

Stayed here before, great location...just shame about the nights sleep. People slamming doors, shouting in the corridor...worst nights sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic Moment

Stayed 1 night in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Business traveler, Traveled with partner
Liked: Amenities
Good all round
Stayed 2 nights in Apr 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025