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Malmaison Birmingham

4.0 star property

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Photo gallery for Malmaison Birmingham

Hallway
Property preview
Lobby
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Hot Tub
$125
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪7 min walk‬
  • Place, Utilita Arena Birmingham
    ‪11 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Club Double Room

Club Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(65 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a hot tub, Malmaison Birmingham features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3035 square feet (282 square meters) include conference space. This eco-certified hotel also offers spa services, tour/ticket assistance, and concierge services.

Malmaison Birmingham is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1036 reviews
Rating 8 - Good. 228 out of 1036 reviews
Rating 6 - Okay. 85 out of 1036 reviews
Rating 4 - Poor. 40 out of 1036 reviews
Rating 2 - Terrible. 25 out of 1036 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dr Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Huiy

Business traveler
Liked: Cleanliness
While the hotel and room were nice, there were a few weak points. The temperature control seemed to be malfunctioning and inconsistent, the shower head holder on the wall had been damaged so the anngle was awkward, and toilet failed to flush effectively. As it was a business trip and I had long days away from the room and did not service to attempt to address this while I was away, I did not report this to front desk (my own choice), I found it irritating that these issues were present at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lighting all over was the pitts. Too dark. Otherwise hotel and location and rates and food where great.
Stayed 1 night in Jun 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort

Central Birmgham comfortable hotel

Stayed 1 night in Jun 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had pre-allocated me a quiet room which was considerate as I had requested this in advance and it was much appreciated.
Stayed 1 night in Jun 2025

2/10 Terrible

William

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

8/10 Good

SAMAR

Liked: Cleanliness, amenities, property conditions & facilities
Handy city centre location
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The barman was particularly friendly and chatty, making us feel welcome.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Soheil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed the stay
Stayed 2 nights in Jun 2025

8/10 Good

Elaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable bed, easily walkable from New Street Station. Lovely breakfast, service good, shame there was booming music playing in the bar, could be turned down for breakfast. Would like bottles of water in the room, thought that was standard these days.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Fan stay. Beds and room amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Parmjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to have lotion in room. Bar staff excellent.. Reception staff excellent
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities
Lovely hotel close to the city centre
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and excellent room service menu options! Sticky toffee pudding was specifically fantastic. Great staff and amenities. My facial treatment at the spa on the ground floor was amazing. Thank you Chloe! I highly recommend the treatments there, and I'd love to return for another. I believe I was staying in an accessible room, which is of no issue to me, but I did not require one. Location was so convenient: 5 mins walk from New Street station and about 10 mins from Moor Street station. Shopping, food and entertainment all nearby within walking distance. I attended a concert at Utilita arena, which was only 15mins walk from the hotel. The only slightly unfortunate thing was that my excema started with the bathroom hand soap. My hands were irritated after the first night. The shower products were absolutely fine. But great experience overall and I'd consider a future stay.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very professional, clean and tidy
Stayed 1 night in May 2025

10/10 Excellent

Louise

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Stayed 1 night in May 2025

8/10 Good

Joanna

Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini break in Birmingham

Great location. Everything we wanted to do was easy to get to. Very friendly staff. Good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good location in central Birmingham. Nice staff and very comfortable bed
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025