Malmaison Birmingham

4.0 star property

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Photo gallery for Malmaison Birmingham

Hallway
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Club Deluxe Double Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Lobby
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Spa
  • Hot Tub
  • Room service
$108
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪7 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Club Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

Standard Double Room

8.8 out of 10
Excellent
(65 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Malmaison Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a hot tub, Malmaison Birmingham features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3035 square feet (282 square meters) include conference space. This eco-certified hotel also offers spa services, tour/ticket assistance, and concierge services.

Malmaison Birmingham is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1018 reviews
Rating 8 - Good. 225 out of 1018 reviews
Rating 6 - Okay. 82 out of 1018 reviews
Rating 4 - Poor. 39 out of 1018 reviews
Rating 2 - Terrible. 25 out of 1018 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very professional, clean and tidy
Stayed 1 night in May 2025

10/10 Excellent

Louise

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Stayed 1 night in May 2025

8/10 Good

Joanna

Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini break in Birmingham

Great location. Everything we wanted to do was easy to get to. Very friendly staff. Good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good location in central Birmingham. Nice staff and very comfortable bed
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kathy

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

In need of a refurbishment

The room was very old and tired. The mattress felt like it really needed replacing and the bathroom could do with a refresh
Stayed 1 night in May 2025

6/10 Okay

Daniel

Business traveler
Liked: Amenities
Hotel in convenient location but my room was tired and there was no bottled or filtered water in the room which was disappointing.
Stayed 1 night in May 2025

8/10 Good

Graham

Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive for what you get

Very comfortable room and good quality breakfast, but they couldn't cope with their guest numbers so cooked breakfast took to long to arrive before having to leave. Also, the spa facilities have very limited opening hours so were shut by the time i arrived and didn't open until after i had to leave when we chose the hotel partly to have those facilities. Too expensive for not being able to make full use of facilities or breakfast due to inability to serve people.
Stayed 1 night in May 2025

8/10 Good

Nicholas

Stayed 2 nights in Feb 2025

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Viviane

Stayed 1 night in May 2025

8/10 Good

Lee

Stayed 1 night in May 2025

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kris, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, great location, vibrant bar
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Fast, efficient check in. Large well presented room. Reception is quiet a dark area.
Stayed 1 night in May 2025

10/10 Excellent

Theodosis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malmasison is one of the best hotels in Birmingham. On thi occasion, the price was an absoulute bargain too. the parking discount did not work though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jemm

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

The hotel was in the perfect location, the room was stunning and the service was amazing!. We would highly recommend staying at this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025