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Mercure Birmingham West Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Birmingham West Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 1 Double Bed (Compact) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • The Hawthorns
    ‪13 min walk‬
  • Bethel Convention Centre
    ‪4 min drive‬
  • Utilita Arena Birmingham
    ‪9 min drive‬
  • Birmingham (BHX)
    ‪38 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Compact)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Birmingham M6 Jct7, an IHG Hotel

Pool
Spa
Pet friendly
Parking included
3.9 out of 5, Good, (1003)
The price is $86
per night
$103 total
includes taxes & fees
Jan 25 - Jan 26
Holiday Inn Birmingham M6 Jct7, an IHG Hotel

About this property

Mercure Birmingham West Hotel

4-star West Bromwich hotel close to The Hawthorns
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Mercure Birmingham West Hotel features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 15 meeting rooms and coworking spaces. Event facilities measuring 1916 square feet (178 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and a terrace. Onsite parking is available (surcharge).

Mercure Birmingham West Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Restaurant 1896 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Lounge Bar - This bar specializes in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Latvian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Self parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 318 out of 674 reviews" "
Rating 8 - Good. 185 out of 674 reviews" "
Rating 6 - Okay. 88 out of 674 reviews" "
Rating 4 - Poor. 40 out of 674 reviews" "
Rating 2 - Terrible. 43 out of 674 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

George

Stayed 1 night in Oct 2024

8/10 Good

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were especially friendly.
Stayed 1 night in Oct 2024

8/10 Good

Matt

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Not bad
Always good customer service. Can’t say the cleanliness of the hallways is great around 1st floor but room itself was great. Room I stayed in had a built in alarm call for about 5am when cages were being moved
Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive carpark and its free be sure to enter your registration plate at reception Quick check-in all info given even a letter with it on. Lift to all floors My room was very compact size just big enough for one i guess. Bed was super comfortable WiFi was good Shower hot and powerful Breakfast not included but could add on if wanted Evening meal was good Simple menu but excellent value . Free use of the leisure facilities Location is on a house estate close to the motorway jct. Close to a beautiful country park. Would stay again if in the area
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Hotel was really.nice and the room was great. The swimming pool changing rooms need some TLC but my overall experience was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Iain

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service
Average hotel stay for two nights, whilst facilities look reasonable, update and reconditioning would be highly recommended. Helpful and polite staff. Clean and tidy room although located at very rear of hotel and quite a distance from reception up stairs then down in lift, a little complicated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pippa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in West Brom
Really easy friendly check in rooms quite and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Was a good stay the health club was nice to use after xh
Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Business traveler
Fine
Room was comfortable but the restaurants food wasn't the best. It was fine as a stop over though
Stayed 1 night in Jul 2024

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was a nice size and had contemporary decor. However the basin in the bathroom, looked unclean, looking closer, it was cracked and chipped. The occasional chair in the room broke when I sat on it. I spoke to reception about this and said i was dissatisfied with this. They didnt seem very helpful and I was told that I would need to email a manager a day after I we will have left. I am waiting to do this. I feel all hotels should be their best and there is no excuse for substandard furniture and furnishings. Staff in the bar and dining area were very pleasant and breakfast was good with lots of choice
Stayed 2 nights in Sep 2024

10/10 Excellent

Kulmaljit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was in had stains on the carpet bed sheets had stains I will provide images for this. It also had a blocked sink. It had a strange smell. There were constant banging noises early morning and the disruption was terrible. Then I got moved to a different room which was bigger but the quality again was appalling. The bathtub had hair on it and marks and the door didn’t have a cover on the peep hole which is a huge invasion of privacy. There was dusty flying around the room too. And as an asthmatic person this is severely dangerous! It was very poor cleanliness and I was very disappointed considering the 3 nights I stayed and the price I payed.
Stayed 3 nights in Sep 2024

4/10 Poor

Jiten

Liked: Staff & service
Disliked: Property conditions & facilities
Bed room lacked adequate lighting to put on makeup. The shower temperature would randomly switch from scalding hot to freezing cold in seconds continuously, which made having a show almost impossible! The loo roll kept falling off its holder. Finally throughout the night where was this random buzzing sound like a mobile phone on vibrate all night long.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidrah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Nasir

Traveled with family
Disliked: Staff & service, amenities
20min in queue to check in. Lack of staff. Tiny room. Not enough room space for 2 people
Stayed 1 night in Aug 2024

2/10 Terrible

Samad

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Downgraded my room bad service
I booked this as a double bed online and they overbooked leaving me with a single bed and not getting what I paid for
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, helpful staff, shame they’re greedy
Be warned - parking is extra which is ridiculous if you’re staying overnight, but it's free if you’re just there as a day delegate. Staff were helpful and good breakfast.
Stayed 1 night in Aug 2024