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Metro Inns Walsall

2.5 star property

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Photo gallery for Metro Inns Walsall

Bar (on property)
Lobby
Bar (on property)
Front of property
Standard Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Birmingham Rd, Walsall, England, WS5 3AB
  • Alexander Stadium
    ‪9 min drive‬
  • Villa Park
    ‪10 min drive‬
  • Utilita Arena Birmingham
    ‪15 min drive‬
  • Birmingham (BHX)
    ‪23 min drive‬

Room options

View all photos for Premier Double Room, 1 Double Bed, Refrigerator

Premier Double Room, 1 Double Bed, Refrigerator | Iron/ironing board, free WiFi, bed sheets

Premier Double Room, 1 Double Bed, Refrigerator

  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible, Ensuite

Iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Accessible, Ensuite

  • Sleeps 3
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

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About this property

Metro Inns Walsall

Walsall hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a meeting room. Self parking is free. Other amenities include a 24-hour front desk.
Metro Inns Walsall offers 96 accommodations. Digital television is provided.

Bathrooms include showers. This Walsall hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

Metro Inns Walsall has designated areas for smoking.

Broadway Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Broadway Bar and Grill

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Metro Inns Walsall Hotel
Metro Inns Hotel
Metro Inns
Metro Inns Walsall Hotel
Metro Inns Walsall Walsall
Metro Inns Walsall Hotel Walsall

Metro Inns Walsall Reviews

Reviews

5.4
Rating 10 - Excellent. 133 out of 1002 reviews
Rating 8 - Good. 184 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 157 out of 1002 reviews
Rating 2 - Terrible. 330 out of 1002 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks like they have a lot of homeless people being put up there.
Stayed 2 nights in Mar 2025

6/10 Okay

Anish

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The lift was out of order so, had to carry my luggage all the way to the third floor on stairs, no hot water in wash basin.
Stayed 1 night in Mar 2025

6/10 Okay

Harpinder

Stayed 1 night in Mar 2025

2/10 Terrible

Lily

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms was an absolute disgrace, we had to switch rooms because the first one was dirty (not that the second one was much better) stayed there for one night then got a refund and switched hotel will never try book here again.
Stayed 8 nights in Mar 2025

4/10 Poor

Wendy

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The whole property looked very tired and in need of renovation. The lift was out of order and we had to use the stairs, in spite of myself being restricted in movements following surgery; although the lady on the desk did change us from third floor to second in light of this.There was evidence that the hotel is used as a hostel, with domestic fridges in rooms and signs directing occupants of times when kitchen access would be available. There was also lots of information posted to identify community support for clothing and hot meals. The rooms were clean, but very tired. In the room we used, the mattress was worn out and very saggy. There were holes in the desk and the ceiling had been badly patched in several places. There was an unpleasant smell - something akin to 'the unwashed' which seemed to emanate from the carpet. The car park seemed unsafe, with numerous individuals meeting there - some in cars playing loud music. The fire alarm went of around 4 a.m., but before we had left our room this did stop again. The staff we met however seemed pleasant enough and were helpful. We will not stay there again. It is a shame as this hotel is in quite an affluent area of Walsall with large well maintained family homes and could offer a much better experience.
Stayed 1 night in Mar 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Amandeep

Liked: Cleanliness, staff & service
Everything good
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Terrible dirty place
Stayed 1 night in Mar 2025

2/10 Terrible

Shamin

Stayed 1 night in Mar 2025

8/10 Good

ick

Liked: Cleanliness
Location is good quite residential area, close . Hotel is kept clean and comfortable stay, nice indoan restaurant, bar and food next door....Separate to hotel business, staff are ok with bringing your food back. Will stay again.
Stayed 1 night in Mar 2025

2/10 Terrible

Jatinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied

This place its not a hotel its like a hostel smoking was kill me as soon as i walk tru the door. I walk in the room an had to talk back out
Stayed 1 night in Mar 2025

4/10 Poor

Susana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is used by local council to house homeless people and asylum seekers. It doesn’t feel very safe and its tired and not the cleanest. However, it is very cheap as long as you know what to expect.
Stayed 1 night in Feb 2025

6/10 Okay

Balwinder

Stayed 1 night in Feb 2025

2/10 Terrible

Lesley

Stayed 3 nights in Feb 2025

2/10 Terrible

Saima

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ex travelodge

The local council use this place to house homeless people
Stayed 4 nights in Feb 2025

2/10 Terrible

Innocent

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Peter

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

so so so bad

Went here for one night and glad it was only one night. the pictures you see make the place look like the Hilton but trust me it anything but. the council put homeless people in here and I've nothing against this but the place was dirty and freezing we slept with our clothes on it was that bad. it dose not mention on the website that there are homeless people staying here and the towels where the size of a face clothes the bathroom had mould and loads of people hanging around drinking at night in the hotel avoid at all cost.
Stayed 1 night in Jan 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rooms and outside areas. Bed was 2 singles joint together almost fell down the middle. Overall not good experience
Stayed 1 night in Jan 2025