Metro Inns Walsall

2.5 star property

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Photo gallery for Metro Inns Walsall

Bar (on property)
Premier Double Room, 1 Double Bed, Refrigerator | Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Lobby
Premier Double Room, 1 Double Bed, Refrigerator | Iron/ironing board, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
$60
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
Birmingham Rd, Walsall, England, WS5 3AB
  • Place, Walsall Arboretum
    ‪18 min walk‬
  • Place, The Public
    ‪3 min drive‬
  • Place, Bescot Stadium
    ‪5 min drive‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

Twin Room, Ensuite

  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

Double or Twin Room, Accessible, Ensuite

  • Sleeps 3
  • 1 Twin Bed

Premier Double Room, 1 Double Bed, Refrigerator

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Metro Inns Walsall

Walsall hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a meeting room. Self parking is free. Other amenities include a 24-hour front desk.
Metro Inns Walsall offers 96 accommodations. Digital television is provided.

Bathrooms include showers. This Walsall hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

Metro Inns Walsall has designated areas for smoking.

Broadway Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Broadway Bar and Grill

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Metro Inns Walsall Hotel
Metro Inns Hotel
Metro Inns
Metro Inns Walsall Hotel
Metro Inns Walsall Walsall
Metro Inns Walsall Hotel Walsall

Metro Inns Walsall Reviews

Reviews

5.2
Rating 10 - Excellent. 139 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 342 out of 1000 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Harpreet Kaur

Liked: Staff & service
Disliked: Cleanliness, amenities
Room door lock was brokeb
Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

mariusz

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
for the price paid i(less £50) its ok.worth it.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted by a friendly receptionist. My room was clean and tidy and contained everything I required during my stay. Plenty of space in the car park.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute shed

No remote for tv so couldn’t be used, receptionist couldn’t be less interested in anything. Place looked like it was falling apart literally, room was in shocking condition, shower was knackered and held on by duct tape, the only area of efficiency was the regular police vans taking people away in cuffs
Stayed 1 night in Oct 2025

2/10 Terrible

Gary

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing good was free parking clean sheets and a pub next-door. The carpet in .my room was rank and smelt of urine. The hotel is in a dire need of renovation. The man at reception was surly and no charisma.
Stayed 1 night in Oct 2025

10/10 Excellent

Mareks

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Neelam

Traveled with partner
good service but no discount for regular users
Stayed 1 night in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
I phoned to see if i could do a LATE check-in and they organised this without a problem. Room was basic but comfortable. Overslept hahaha
Stayed 1 night in Sep 2025

6/10 Okay

Neelam

No lift working
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Rimple

Good
Stayed 1 night in Oct 2025

4/10 Poor

Owain

Business traveler
Disliked: Property conditions & facilities, room comfort
While I typically refrain from negative feedback, I feel compelled to address several concerning issues. The accommodations presented as dated, featuring a mattress that significantly impacted ease of use. Furthermore, an unidentified odor was present, and the absence of a toilet roll holder, coupled with the placement of the toilet roll on the floor, raised concerns. The provided Wi-Fi connectivity proved unreliable, failing to connect even to the in-room smart television. The condition of the towels suggested either a total lack of attention to cleanliness or it hadnt been replace since the previous occupants. The car park's pothole and items being left near fire exits further suggested a total disregard for health and safety. Overall, the experience did not meet expected standards.
Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Business traveler
Disliked: Property conditions & facilities
Reception staff friendly and sorted out key card that wouldn't work...room poor....
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

2/10 Terrible

Cristina

Stayed 1 night in Oct 2025

10/10 Excellent

vishab

Stayed 1 night in Sep 2025

6/10 Okay

Gary

Liked: Staff & service
Acceptable for the money
Stayed 1 night in Sep 2025

4/10 Poor

Shunilaben

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the sheets and towels were clean and bathroom reasonable the decor and flooring was dirty and decaying windows dirty Only one cup for a twin room Lift not working and room on 3rd floor Whole hotel needs a refurbishment No shampoo conditioner or shower gel even though advertised on website
Stayed 1 night in Oct 2025

8/10 Good

Harpreet Kaur

Stayed 1 night in Oct 2025

6/10 Okay

Janette

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We did like plenty of parking, warm greeting by check-in staff. We did like the size of the room and bathroom. We loved having a fridge and long bench table, clean towels on the 2nd morning and bins emptied. However, the place looks very dilapidated outside, and the bed was very uncomfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Abdulhai

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. Friendly staff. It was a cold night heater in the room was working.
Stayed 1 night in Sep 2025