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New Hall Hotel & Spa

4.0 star property

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Photo gallery for New Hall Hotel & Spa

Indoor pool
Deluxe Double Room | Premium bedding, in-room safe, individually decorated
Terrace/patio
Front of property
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
$149
includes taxes & fees
Nov 30 - Dec 1

Explore the area

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Walmley Road, Sutton Coldfield, England, B76 1QX
  • Place, New Hall Valley Country Park
    ‪1 min walk‬
  • Place, Sutton Coldfield Mall
    ‪5 min drive‬
  • Place, Sutton Park
    ‪6 min drive‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, individually decorated

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 266 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, individually decorated

Classic Single Room

  • 210 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, individually decorated

Classic Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 266 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, individually decorated

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 327 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 526 sq ft
  • Sleeps 4
  • 1 Double Bed

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About this property

New Hall Hotel & Spa

4-star Sutton Coldfield hotel with golf course
This hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
New Hall Hotel & Spa offers 60 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Sutton Coldfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, New Hall Hotel & Spa features a golf course and an outdoor tennis court. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

5 meeting rooms are available. This family-friendly hotel also offers an indoor pool, a health club, and a sauna.

New Hall Hotel & Spa has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning.
New Hall Hotel & Spa has a restaurant on site.
The Terrace Restaurant - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • The Terrace Restaurant

Things to do

  • 9-hole golf course
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1212
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

New Hall Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 393 out of 579 reviews
Rating 8 - Good. 136 out of 579 reviews
Rating 6 - Okay. 33 out of 579 reviews
Rating 4 - Poor. 10 out of 579 reviews
Rating 2 - Terrible. 7 out of 579 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent nights getaway

Amazing stay in one of the hotels suites! The pool was pleasant to have a float around in and the breakfast was really good!
Stayed 1 night in Aug 2025

8/10 Good

andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
lovely stay, but no VIP Gold perks! Staff were mixed....some amazing especially the younger ones and the ones on reception. The lady in the breakfast area was exceptional. Manager of the dining room sadly wasn't
Stayed 2 nights in Aug 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and attentive staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Shaheen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great secluded location, full of character. Definitely worth visiting again.
Stayed 1 night in Jul 2025

10/10 Excellent

Esmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in every way!

I really enjoyed my stay here. The staff were so friendly which added to the perfect environment. My room was very clean and perfectly positioned to catch the light in the morning. I had the most luxurious massage (thanks Stephanie) and I'm already planning my next visit. The grounds are immaculate and I loved seeing the ducks in the moat. Kris and Gemma were on the front desk. They were very attentive and appear to genuinely love there job. Overall, my visit to New Hall Hotel & Spa was perfect in every way.
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room had constant noise due to big fans outside window. Stayed in Sirius, beautiful room but not if you are a light sleeper. Bar service was extremely slow as there was not enough staff. Staff were lovely just not enough of them and it wasn’t overly busy so that was not the problem. Spa and breakfast were very nice
Stayed 1 night in Jul 2025

10/10 Excellent

osman

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
awesome awesome staff. But rooms were a little dated - and breakfast area could do with a facelift. The staff were excellent however and always smiling! Same with the wonderful reception ladies!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wish I had stayed there longer
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Stayed 1 night in Jul 2025

6/10 Okay

Carole

Would not recommend

Positives were food at dinner + service from experienced staff. Junior staff definitely needed more training. Negatives - check in very slow/inefficient, no aircon in bedrooms, lots of dirty crockery/glassware on tables on terrace + bedroom corridors. Overall poor value for money. Felt that hotel focus was on business meeting/groups at the expense of individusls/couples
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most beautiful hotel I’ve ever stayed at. Everything was perfect. The walk to the room felt like a quarter mile, but it’s a castle!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Rodrigo

Stayed 1 night in Jun 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our weekend stay was very good. The staff are very attentive and couldn’t do more for you. The sports facilities , swimming pool, gym, sauna, hot tub and steam room are all in excellent order and well maintained. Dining is exceptional whether it’s Breakfast or Evening Dinner. A really great place to relax in very historic surroundings.
Stayed 2 nights in Jun 2025

10/10 Excellent

Urooj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful and i loved it couldn't stay over night but love to come again with the family
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A true oasis in suburban Birmingham. Incredible period building, the best gardens of any hotel we have visited and genuinely lovely staff.
Stayed 2 nights in Jun 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a nice location. All the staff were very friendly and helpful. The rooms were comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Nur-Emel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, the building is hundreds of years old but beautifully maintained. Everything was spotless, room was a very good size. Great value as well. Definitely plan on returning and would highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola, Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Amenities, property conditions & facilities
Very high prices in the formal dining room although food was very good……could expand bar menu…
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely fabulous time at this hotel, super value for the money, the staff were really nice and friendly and couldn't do enough for us. We will definitely stay there again on our next trip to watch Aston Villa. A taxi ride is 15 mins from the hotel to the stadium and cost £25.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay! Staff were amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from our room was lovely, and the breakfast was really good
Stayed 1 night in Apr 2025