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B&B HOTEL Birmingham Centre

4.0 star property

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Lobby
Exterior
Daily buffet breakfast (GBP 10.00 per person)
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Free WiFi
$67
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪14 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 2 Twin Beds

Double Room

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

B&B HOTEL Birmingham Centre

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out. Housekeeping is available on request.
B&B HOTEL Birmingham Centre offers 131 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to 2 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-out.

B&B HOTEL Birmingham Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Bar - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from March 23 2025 to September 15 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - GB902661347
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel

B&B HOTEL Birmingham Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 419 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Neil

Stayed 1 night in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price, and gluten free breakfast options were good aswell
Stayed 3 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Nice hotel near the city centre. Saw a few comments indicating the surrounding area was dodgy, but this is not what i found. Sure there were a few boarded up shops, but otherwise i felt entirely safe. Hotel was great value for money. The room was comfortable and clean - albeit a little dated, but they appear to be renovating the rooms. Front desk staff were friendly, and when i had an issue with the shower not draining in my room, they helped get that resolved.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Tatty and had it's day

Hotel was tatty and in a run-down condition. I'm sure it was nice 5 years ago, but showing severe signs of under investment. Air Conditioning broken/not working in my room. Hooks in bathroom broken. Carpet stained.
Stayed 2 nights in May 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely soft bed, very clean. Sadly the shower/wet room flooded but would absolutely stay again
Stayed 1 night in May 2025

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find in the city centre

Cant fault the place. Clean and comfortable room with friendly check-in/bar staff. Ideal place for a city break due to its location and at a reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Vikash

10 out of 10

Every thing was very good
Stayed 2 nights in May 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, room comfort

Nice hotel in city centre with good breakfast

This is the second time we have stayed here. Both times have been pleasant. The staff are friendly but not imposing. This time the hotel had changed companies and whilst there were renovations ongoing to improve the hotel these didn't impact our stay negatively. Will certainly stay again . The best bit is the breakfast it's worth paying for!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very modern and cool and the reception area was funky. The only issue was on arrival there was only one member of staff working who had to serve a large round of drinks before checking me in!
Stayed 1 night in May 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor hotel, mismanaged, dirty, and noisy

First they couldnt find my booking. Then the room I was given had no TV remote. Then the TV wasn't wired up. The new room I moved into had no heating. The room I moved into after that stunk like a dead body had been in there. Never again!
Stayed 1 night in May 2025

8/10 Good

Renee

Stayed 1 night in Apr 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gavin

Stayed 1 night in May 2025

8/10 Good

Niki

Traveled with partner
Liked: Cleanliness, staff & service
Easy to get to Birmingham New Street and O2 Academy. Had to report faulty shower head.
Stayed 1 night in May 2025

6/10 Okay

Rebecca

Liked: Cleanliness
This hotel is currently undergoing refurbishments, so don’t expect a lie in or the ability to think straight with the constant noise happening above your head! Real shame they don’t give people a heads up.
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable weekend break

Very good stay - clean and comfortable room. Excellent breakfast with choices of cooked and/or cold. Convenient location, short walk from railway station and not far from the canal with many eating places.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up and coming area with lots happening,Birmingham as a whole is trying to rebuild post COVID. The motel is working hard to upgrade all facilities, so be prepared for a little noise ( but manageable). Staff were really helpful
Stayed 2 nights in Apr 2025