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B&B HOTEL Birmingham Centre

4.0 star property

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Lobby
Daily buffet breakfast (GBP 10.00 per person)
Exterior
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Free WiFi
$63
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪14 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Twin Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

Double Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

B&B HOTEL Birmingham Centre

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out. Housekeeping is available on request.
B&B HOTEL Birmingham Centre offers 131 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to 2 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-out.

B&B HOTEL Birmingham Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Bar - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from March 23 2025 to September 15 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - GB902661347
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel

B&B HOTEL Birmingham Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 1021 reviews
Rating 8 - Good. 329 out of 1021 reviews
Rating 6 - Okay. 119 out of 1021 reviews
Rating 4 - Poor. 77 out of 1021 reviews
Rating 2 - Terrible. 63 out of 1021 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maurice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly staff. Room too hot with no functioning air conditioning
Stayed 1 night in Jun 2025

8/10 Good

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, issues were air con didn’t seem to blow cold air, sink didn’t drain, bed mattress wasn’t very comfortable
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the Utilita areana. Easy to get to, staff friendly. Stayed here before, so nice to come back.
Stayed 2 nights in Jun 2025

10/10 Excellent

rhys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very helpful staff, comfortable room, great location and a good price a little bit of refurbishment going on at the time of booking (20th to the 22nd of june) so a little bit of construction noise at the time, but as we werent staying in the room all day, it was no bother enjoyed the breakfast ( normal hotel breakfast buffet so combination of "full english" and contiental) would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Catia

Liked: Cleanliness, amenities, property conditions & facilities
For the price I paid I was presently surprised. The room was big, clean and the bed was very comfortable. The only negative point was that the air con didn't seem to be working, it was a very warm night but I just slept without covers.I would definitely stay again Central location not far from the Utilita, just a short Uber ride.
Stayed 1 night in Jun 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

rhys

Stayed 1 night in Jun 2025

8/10 Good

Elissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were no spare pillows & air conditioning did not work well the 2nd night. Housekeeping forgot to refill milk in room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spacious rooms with good bed, work desk and accessible washrooms. Great location - A bus stop right at the door and only a 10 min walk to the city centre. Excellent service by the staff. Soundproofing could be a bit better.
Stayed 2 nights in Jun 2025

8/10 Good

Phil

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

DOMINIC

Liked: Cleanliness, amenities, property conditions & facilities
Parking for the hotel required payment and was limited to four cars. Staff could not give direction to alternative parking areas nearby. Front desk for check-in is not clearly marked or easily discernable. Rooms are clean and tidy.
Stayed 1 night in Jun 2025

6/10 Okay

Gemma

Traveled with group, Business traveler
It was average abs basic Food was good and no parking
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t normally do reviews, however… The B&B Hotel is great. Dead clean, great rooms and facilities & reasonably priced. 100% recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and delicious cooked breakfast. The location was great and has a garage around the corner which is handy. Friendly staff and a lovely pint as soon as we got there. Spot on stay!!! ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in May 2025

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really impressed with this property. The staff were extra friendly and helpful. Very pleasantly surprised by the whole experience and we will come again. I wish I had clicked that the canal was so close on the first day was that was a lovely surprise to find
Stayed 1 night in Jun 2025

6/10 Okay

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at reception and the most unpleasant member of staff didn’t greet us well at all she didn’t smile nothing we thought this was very rude. Then as we went to our room the ceiling and walls were all satined dusted and dirty chair it was very run down. We got ready for our night out went to the bar for a drink the lady who was at reception was playing the game in the bar and looked at me and said in abrupt manner you ok I said yes thank you are you we then got served by the chap at the bar I had a large wine and my husband a pint this is the funny bit the chap poured my drink into two small glasses one with the smallest of amount because they didn’t have a large wine glasses which we thought was ridiculous. The next morning we was ready for our breakfast which was lovely enough of and the lady who greeted was wonderful and polite so hats off to her you need more staff like that maybe see if she would like the reception job because she was more welcoming than the other lady mentioned earlier.
Stayed 1 night in Jun 2025

2/10 Terrible

priti

Disliked: Cleanliness, amenities, property conditions & facilities
Good things first: The hotel is located centrally and close to railway station Things that can be improved: only informed after booking no on site car park available and that there is construction work on going so expect noise till 5.00 pm The rooms were not cleaned not the bed made during my 2 night stay : when asked to the reception staff ( there was only one person at reception managing the bar as well) he informed me that I should have informed him that rooms need a clean I asked him that should be standard practice for rooms to be cleaned in all hotels and that he did not mention to us on the day we checked in ( same guy had checked us in) There was no shower gel in the shower the bottle was empty The standards for customer service were very low Breakfast was ordinary We were 5 in group and had 5 different rooms fkdv2 nights and none of the rooms were done so it was not one off they just don’t clean the rooms if you stay more than one night
Stayed 2 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
From the moment I entered the foyer to the moment I handed my card back I felt completely comfortable and well looked after by the staff. The facility was clean and tidy, the rooms quiet and comfortable. I will certainly keep my eye out for other accommodation venues this chain has available throughout Europe and the UK.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Stayed 1 night in Jun 2025

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Neil

Stayed 1 night in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price, and gluten free breakfast options were good aswell
Stayed 3 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Nice hotel near the city centre. Saw a few comments indicating the surrounding area was dodgy, but this is not what i found. Sure there were a few boarded up shops, but otherwise i felt entirely safe. Hotel was great value for money. The room was comfortable and clean - albeit a little dated, but they appear to be renovating the rooms. Front desk staff were friendly, and when i had an issue with the shower not draining in my room, they helped get that resolved.
Stayed 1 night in Apr 2025