8/10 Good
Rachel
Jun 22, 2025
Liked: Cleanliness, room comfort
The room was big and comfortable and the shower was very powerful which was nice. Reception staff were friendly. Breakfast was fine. Air conditioning worked really well but made an annoying noise.
Had a message before I checked in suggesting I download an app. I used this app to book a table for dinner but when we checked in they didn't have the booking, and it turned out it had booked me a table at a different hotel in another part of the country. I double checked and I definitely chose the right hotel on the app, so evidently there is an issue with the app. I also had an issue with the spa - I had booked a treatment which I ended up having to cancel. I tried to cancel online but it said I had to ring a number, which was not in service. So I left a message with reception and I also emailed, but evidently they didn't get either of these messages because I had a call asking where I was.
Overall a nice hotel but a few small issues. Location a bit weird, on the edge of a housing estate, was expecting more rural. But otherwise good.
Rachel
Stayed 2 nights in Jun 2025