2/10 Terrible
Amit
Traveled with family
May 28, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely appalling experience – avoid this place at all costs.
We stayed here for just one night, and it was an utter nightmare. We had booked two rooms, but one was completely unfit for occupancy. It stank so badly it was nauseating — the stench was overpowering, and with a child, it was absolutely impossible to stay in that room. On top of that, the room was filthy: the carpet was stained, the surfaces looked grimy, and the general condition was unacceptable.
When we asked to be moved, the staff couldn’t have been more unhelpful. We were told the hotel was fully booked and all they could offer was a can of room spray — as if that would solve anything. When we requested a refund, we were met with a shrug and told the manager doesn't work Sundays. The receptionist said she would "send an email" to the manager and that it was up to them whether a refund would be approved. Completely unprofessional and utterly frustrating.
With no other options, we had to cram into the one semi-decent room, all of us holed up together for the night — uncomfortable and angry. To top it all off, there was loud, disruptive noise coming from the parking lot throughout the night. People were shouting, banging, and demanding to be let in — it felt chaotic and unsafe.
This was hands down one of the worst hotel experiences I’ve ever had. The lack of cleanliness, accountability, and basic decency from the staff was shocking. Do yourself a favor and stay far away from this place.
Amit
Stayed 1 night in May 2025