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The Grand Hotel Birmingham

4.0 star property

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Photo gallery for The Grand Hotel Birmingham

Reception
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Restaurant
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Colmore Row, Birmingham, England, B3 2BS
  • Bullring & Grand Central
    ‪6 min walk‬
  • International Convention Centre
    ‪12 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Grand Accessible Double Room

Grand Accessible Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Accessible Double Room

8.0 out of 10
Very good
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Deluxe Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Triple Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Triple Family Room

8.8 out of 10
Excellent
(5 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Double Room

9.6 out of 10
Exceptional
(42 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite

Grand Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • 485 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Junior Suite

Grand Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Loft Double Room

Grand Loft Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Grand Loft Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Grand Hotel Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
The Grand Hotel Birmingham offers 185 air-conditioned accommodations with espresso makers and safes. 40-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 10 meeting rooms are available. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and concierge services. A total renovation of this property was completed in December 2020.

The Grand Hotel Birmingham is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Grand Hotel Birmingham has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Latvian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1879
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2020
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 10521069

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Birmingham Birmingham
The Grand Hotel Birmingham Hotel
The Grand Hotel Birmingham Birmingham
The Grand Hotel Birmingham Hotel Birmingham

The Grand Hotel Birmingham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1020 reviews
Rating 8 - Good. 157 out of 1020 reviews
Rating 6 - Okay. 37 out of 1020 reviews
Rating 4 - Poor. 17 out of 1020 reviews
Rating 2 - Terrible. 15 out of 1020 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel all round
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Great hotel & location. Room heating / cooling didn’t work but it was ok temperature so didn’t call anyone as it was late. Quiet room even on 2nd floor & city centre location
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit. Won’t be the last.

Excellent reception. We were given our room at 11am rather than 3pm. Great food.
Stayed 1 night in Apr 2025

10/10 Excellent

hilary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Soden

Stayed 1 night in Apr 2025

10/10 Excellent

Gosia, Brighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finished to a high standard with comfortable rooms, helpful staff and a good location.
Stayed 1 night in Apr 2025

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, staff & service
I expected a little more from the Grand. The room, though comfortable was without atmosphere. No shower hat nor facial cleansing pads, that kind of thing. They are living on their past reputation.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Piss poor

What’s the point of having an amazing well decorated hotel with terrible service, given a bedroom above the ballroom that vibrated with the noise of the music til 12pm, and the the beds are incredibly uncomfortable. Piss poor.
Stayed 1 night in Apr 2025

8/10 Good

Kristjaan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mandy

Stayed 1 night in Mar 2025

8/10 Good

thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

tom

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Annette

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I booked the Grand as I have memories of the building when I lived in Birmingham. The building continues to amaze me. Beautiful in design and furnishings. Check in was ok I had to ask several times what time breakfast was , booking restaurant, menus etc . It wasn’t until the following day we found all the information was accessible via the TV in our room. Not once was this mentioned by the staff. Breakfast was served in the restaurant staff had no idea what they were doing, no guidance from senior colleagues or zoning as most restaurants, this showed itself with the waiters running around not knowing who had ordered what we had to ask for coffe 3 times before a
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachael

Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. All facilities very clean. Very helpful & friendly staff. Good quality breakfast. A very pleasant stay, thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Sabah

Stayed 1 night in Mar 2025

2/10 Terrible

Raphael

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I admit to booking and pre-paying for The Grand Hotel - Birmingham for an incorrect date but when I arrived at the hotel and explained the mistake, the concierge/front desk staff simply said "sorry you booked the wrong date there's nothing we can do, if we had a room available we would be able to do something to help you, but we dont" I immediately sat down in the front reception frantically looking for an alternative hotel as it was nearly midnight and found I could actually book my exact room in The Grand (on the exact same night I arrived) if I paid an excess of £250 per night (of which I required 2 nights stay) Atleast if they had said "we just dont want to help you" I wouldve left upset but with the truth. They let me down, as the room was pre-paid for so the cost obviously wasnt the issue, they just wanted me to feel humiliated infront of other guests, but also lied about it which made me feel even worse than just tired & frustrated after travelling from London for work and reading how great they treat their guests. First and last time I'd consider staying in The Grand Hotel - Birmingham as I still have to pick up the bill for the 2 nights I didnt stay in the hotel, they didnt even offer to re-emburse or cancel the room stay Very disappointed and unhappy Raphael Barnett
Stayed 2 nights in Mar 2025

8/10 Good

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great restaurant and friendly staff. Luxurious feel to the rooms. A great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel as always. Renea excellent with her continued assistance. Front staff all polite and very helpful. Cleaning staff always there for additional assistance.
Stayed 1 night in Mar 2025