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The Grand Hotel Birmingham

4.0 star property

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Photo gallery for The Grand Hotel Birmingham

Reception
Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Terrace/patio
Lobby lounge
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Colmore Row, Birmingham, England, B3 2BS
  • Bullring & Grand Central
    ‪8 min walk‬
  • The Mailbox
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪16 min walk‬
  • Birmingham (BHX)
    ‪26 min drive‬

Room options

View all photos for Grand Accessible Double Room

Grand Accessible Double Room | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Accessible Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Double Room

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Triple Family Room

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Triple Family Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Double Room

Grand Double Room | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Deluxe Twin Room

  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Twin Room

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite

Grand Suite | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Suite

  • 485 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Junior Suite

Grand Junior Suite | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Junior Suite

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Loft Double Room

Grand Loft Double Room | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Loft Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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  • Spa
  • Pet friendly
  • Free WiFi
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4.4 out of 5, Excellent, (1005)
The price is $151
per night
$181 total
includes taxes & fees
Apr 5 - Apr 6
Malmaison Birmingham

About this property

The Grand Hotel Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
The Grand Hotel Birmingham offers 185 air-conditioned accommodations with espresso makers and safes. 40-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 10 meeting rooms are available. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and concierge services. A total renovation of this property was completed in December 2020.

The Grand Hotel Birmingham is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Grand Hotel Birmingham has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Latvian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1879
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 10521069

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Birmingham Birmingham
The Grand Hotel Birmingham Hotel
The Grand Hotel Birmingham Birmingham
The Grand Hotel Birmingham Hotel Birmingham

The Grand Hotel Birmingham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1002 reviews
Rating 8 - Good. 147 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Super hotel. Great rooms, great bar, great breakfast and great staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities, room comfort
A little annoying as a wheelchair user
This is very much a specific issues as an electric wheelchair user. This is my second time visiting the hotel and the second time the lift, for wheelchairs to get in to the building has been malfunctioning. I was trying to get to an event for a start time, and the lift did not work. The staff seemed clueless on what to do, trying to find a manager, despite me saying it had happened before, and to just let me out through the staff route. I REALLY don't mind seeing the back of house when I'm in a hurry, especially as its all level access with a modern lift between floors. If you're in the same situation as me, needing a lift that isn't working, ask to go through the staff passage, its the key card locked door to the left hand side behind the reception desk. To The Grand, please sort the platform lift, it really lets down your hotel which is otherwise excellent, and the accessible rooms are fantastic, can't fault them, just fix the lift!
Stayed 1 night in Dec 2024

8/10 Good

GUY

Stayed 1 night in Dec 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were great as were the cleaning team. The bar and waiting staff were a little abrupt and got three of our orders wrong. Not being able to find tables at the bars to sit prior to going out was disappointing, given we we’re guests at the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were brilliant, exactly the right balance of professionallism, informality and friendliness. Also, they appeared to be happy in their work and genuinely pleased to help every guest.
Stayed 1 night in Dec 2024

4/10 Poor

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Soundproofing required
Lovely hotel but might as well have tried to sleep in a nightclub.
Stayed 1 night in Dec 2024

2/10 Terrible

Balbinder

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, perfect location. Definitely recommend.
Stayed 1 night in Nov 2024

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel is well situated and very comfortable with a lovely bar and bathrooms. However there was a wedding being held and the party music was very loud in our room on the second floor at 11.30, Fortunately it went off at midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Calvin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

gerard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Heating
Room 618n had no heating on one of the coldest nights. The hotel was fully booked so was unable change rooms. A very small portable radiator was supplied for a very big room. Very unhappy Staff did there best to help - but unfortunately it does help when your cold? It wasns't so GRAND
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples - would recomend!
A great hotel in a great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service has been excellent. Beautiful room. Definitely worth another stay if we are in Birmingham again.
Stayed 1 night in Nov 2024

8/10 Good

Pauline, Port Talbot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar area
Stayed 1 night in Nov 2024