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The Regency Hotel Solihull

3.0 star property

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Photo gallery for The Regency Hotel Solihull

Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Front of property
Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Stratford Road, 0, Solihull, England, B90 4EB
  • National Exhibition Centre
    ‪12 min drive‬
  • University of Birmingham
    ‪18 min drive‬
  • Bullring & Grand Central
    ‪20 min drive‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

  • 27 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Regency Hotel Solihull

Solihull hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
The Regency Hotel Solihull offers 111 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Regency Hotel Solihull is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1850
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 8 for children
  • Uncovered self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GB927147514

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Regency Hotel Solihull
Regency Solihull
The Regency Solihull Solihull
The Regency Hotel Solihull Hotel
The Regency Sure Coll. by Best W
The Regency Hotel Solihull Solihull
The Regency Hotel Solihull Hotel Solihull
The Regency Hotel Sure Hotel Collection by Best Western

The Regency Hotel Solihull Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 135 out of 1000 reviews
Rating 2 - Terrible. 107 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay , but was forced to pay £10.00 for parking as I didn't book direct.
Stayed 1 night in Dec 2024

8/10 Good

pradip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aspel Blush. Nice pink Cidery.
Nice quiet Hotel With Excellent Service and Variety of Foods to Eat and Offers of Most Delicious Mouthwatering Pizzas 🍕 on Special Offers. With a Hint of the Aspel Blush 😊. Huge Hotel Makes you at Ease, Good location, Convenient for travelling to good well known locations. Good Views 👍
Stayed 6 nights in Nov 2024

10/10 Excellent

Nadzeya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front and the pub are nice but the rooms :)
Stayed 1 night in Dec 2024

4/10 Poor

Sadjdah

Stayed 2 nights in Nov 2024

2/10 Terrible

Rebeccah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am deeply dissatisfied with my recent stay. While I could have overlooked the dated condition of the room—such as dirty grouting in the bathroom, holes in the walls, and worn carpeting—the service and overall experience were far below any acceptable standard of hospitality. Despite booking and paying for a family room, clearly specifying that a child would be present, we were placed in a room directly above the function room and bar. Loud music continued well past midnight, making it impossible to rest. My partner had to approach staff five times before we were finally offered an alternative room at 11:45 p.m., which was still unsuitable as it only had a double bed instead of the double and single bed arrangement we needed. To make matters worse, I am 33 weeks pregnant, and we were traveling with our 3-year-old son. With a 3:30 a.m. wake-up for an early flight, the lack of rest left us completely exhausted and overwhelmed. What disappointed me most was the lack of consideration and proactive customer care. It should not take repeated complaints and late-night disruptions to resolve an issue that could have been avoided with better planning and attention to guest needs. This experience was unacceptable, and I hope future guests are treated with greater care.
Stayed 1 night in Nov 2024

10/10 Excellent

Eden

Stayed 1 night in Nov 2024

4/10 Poor

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Guy

Stayed 2 nights in Nov 2024

2/10 Terrible

Tom

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally noisy room. Two large parties happening, unable to get to sleep until almost 1am due to music, shouting and singing. Booked into on site restaurant to discover it was in use for a private function. Were told that we would have to eat in the sports bar, this was busy and had no seating available. Staff couldn’t have cared less. Room poorly equipped and stocked. Complete waste of money.
Stayed 1 night in Nov 2024

4/10 Poor

ICP

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Cold and damp room
Unfortunately this was a disappointing stay. The room was cold and the heating was on low and then went off and never came back on. Bathroom ceiling was black and full of mould which made the bathroom smell. I advised on check out and was met with did you ring down I advised that there are no phones in the room contact to reception. To be met with, you have a phone don't you.
Stayed 1 night in Nov 2024

4/10 Poor

claire

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the rooms were cold, damp covered in mould and uncomfortable! i have asthma and ended up really struggling due to the mould that was throughout the room. the bathroom had black mould all over the ceiling and the small hit you when you walked in... 2 days later i have a chest infection from the conditions!! the room was super cold and was a struggly to get the heating working, this coupled with thin flimsy bedding where i had to double over the duvet in order to get any heat in me and sleep fully clothed!! yes it was snowing outside. However, i paid for a comfortable room with heating otherwise i would have had a better night sleeping in my car which i did consider when i woke up shivering! the only good thing about this hotel was the restaurant food and the lovely receptionist everything else was dire and i wouldn't stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Stayed 2 nights in Nov 2024

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public areas were really nicely furnished. The bars were well situated and staffed
Stayed 1 night in Nov 2024

8/10 Good

Nathaniel

Traveled with partner
Liked: Staff & service, amenities
We stayed at the Regency for 1 night in an Executive Room. The room was spacious however it was tired in places. The hotel is good value for money but could benefit from an update. Staff were friendly and parking was plentiful.
Stayed 1 night in Nov 2024

4/10 Poor

Jane

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
The pool was closed
Stayed 1 night in Nov 2024

6/10 Okay

Adam

Stayed 2 nights in Oct 2024

6/10 Okay

Samuel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
You get what you pay for
For the price this place is alright if you just need somewhere half decent. Rooms are clean but everything is very worn around the edges and the lift often breaks down. The shower was all or nothing and ran way too much water, and towels were changed every day, so not very eco friendly or economical.
Stayed 4 nights in Oct 2024

8/10 Good

Jayne

Stayed 1 night in Oct 2024

6/10 Okay

Senna

Stayed 1 night in Oct 2024

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, staff & service
On Friday nights there is a regular thing in the bar which has very loud music and goes on til midnight. Our room was right above it and as a family with two children this was all too much. When we asked in reception about the noise there was no offer to get it turned down. We were given a different room for our second night and a complimentary breakfast when we checked out. They did well to make up for it, but a better first night sleep would have been preferable. If you book a family room and its above the bar, ask to change it before you settle in for you can. Beautiful building though, great breakfast and generous room size if not a little dated. Work clearly underway to maintain it so generally all ok.
Stayed 2 nights in Oct 2024

4/10 Poor

Jamal

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024