The Regency Hotel Solihull

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Regency Hotel Solihull

Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Front of property
Bar (on property)
Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
Stratford Road, 0, Solihull, England, B90 4EB
  • Blythe Valley Park
    5 min drive
  • Sandwich Van
    8 min walk
  • Solihull Widney Manor Station
    5 min drive
  • Birmingham (BHX)
    18 min drive

Room options

Family Quadruple Room, Multiple Beds

  • 27 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

The Regency Hotel Solihull

Solihull hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
The Regency Hotel Solihull offers 111 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Regency Hotel Solihull is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1850
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 8 for children
  • Uncovered self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GB927147514

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Regency Hotel Solihull
Regency Solihull
The Regency Solihull Solihull
The Regency Hotel Solihull Hotel
The Regency Sure Coll. by Best W
The Regency Hotel Solihull Solihull
The Regency Hotel Solihull Hotel Solihull
The Regency Hotel Sure Hotel Collection by Best Western

The Regency Hotel Solihull Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 281 out of 1001 reviews" "
Rating 8 - Good. 295 out of 1001 reviews" "
Rating 6 - Okay. 188 out of 1001 reviews" "
Rating 4 - Poor. 132 out of 1001 reviews" "
Rating 2 - Terrible. 105 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Stayed 1 night in Sep 2024

6/10 Okay

Simon

Business traveler
Disliked: Cleanliness
Ok for a brief stay but in need of a refurb!
The communal areas ok and the staff are helpful. The room however is in need of an overhaul with paint flaking from the skirting board and obvious mould growth in the bathroom
Stayed 2 nights in Sep 2024

10/10 Excellent

Carl

Everything and everyone was professional and courteous
Stayed 5 nights in Sep 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stopover
Great stay, good location for my needs and friendly staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Francis

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel has a regular LOUD Friday night disco until MIDNIGHT! I was 3 floors up and with windows closed, felt the rumble of the boom boom boom, heard the music and the DJ talking, and then at midnight loud groups leaving and waiting for taxis for the next 15 minutes. Even a drunk bloke singing loudly to himself. Outrageous! Poor night's sleep, and I will ask for a refund via hotels.com. I have several videos for evidence. Oh. And the lift was out of order to top it all off.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2024

10/10 Excellent

Shailendra

Business traveler
Liked: Cleanliness, staff & service
Hotel is comfortable and just needs a facelift.
Stayed 1 night in Sep 2024

8/10 Good

WING KIN

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Rajvinder

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Adequate but tired looking hotel.
The hotel room was adequate for a single nights stay. Generally a very tired looking hotel but clean nevertheless. Shower head was weirdly placed so could not use properly due to poor design. Also, not a great idea to have smokers sit right outside the front door.
Stayed 1 night in Sep 2024

8/10 Good

Stewart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 20 minutes from NEC
Ideal for what we wanted and close enough to the NEC
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Business traveler
Liked: Amenities
Stayed 1 night in Sep 2024

4/10 Poor

Harry

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Generally worst hotel I have stayed at for a while
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

6/10 Okay

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Cheap, but you get what you pay for
My first room was very tired. Carpet was several different shades of brown with burned in marks from someone leaving an iron on the carpet. The bathroom was also showing signs of desperately needing renovation. No toilet roll (I guess because the holder had fallen off so they forgot). The bathroom also had a really bad smell, maybe stagnant water. Not sure. I asked to move after the first night. Reception didn't apologise at all, just wanted to double check what kind of room I had so they didn't accidentally upgrade me as I moved. Second room was better, carpet had clearly been changed semi-recently so less inclined to keep my shoes on the whole time. Bed was clean and comfortable enough. Aside from the experience with reception staff when I was moving everyone else was really lovely. Wouldn't recommend, even for the price.
Stayed 2 nights in Aug 2024

2/10 Terrible

Shane

Disliked: Amenities, property conditions & facilities
I believe this to be one of the worst stays I had with my partner on the weekend. We both looked forward to a romantic trip this weekend and had booked the Friday and Saturday. I twice called downstairs to speak to the receptionist about the smell in one of the corridors and no one decided to pick up the phone. The fire alarm also woke me up at 6am Sunday morning and as I was just getting back to sleep, it went off again at 6:30am. I spoke to the receptionist about it and he basically didn’t seem interested in what I had to say. It was a shame really as me and my partner believed this would be a very good hotel to spend our anniversary but unfortunately it was not to be.
Stayed 2 nights in Aug 2024

4/10 Poor

Claire

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service
Room was tatty for what paid hair in bathroom which was not ours, furniture tatty ceiling all peeling and flaking off cartpet dirty breakfast buffet sausages were not cooked bacon the same. Waited over 20 mins for eggs and hash browns to come agter asking more than 3 times others guest we were with as was a large wedding said the same by time come out it ws too late. Such a shame as had love evening at the event 😕
Stayed 1 night in Aug 2024

2/10 Terrible

Lee

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late 23:20pm ish. With out young daughter. The receptionist was quite rude and seem like she did not want to deal with us. After that we got the the room what a disgusting disgrace the carpet was worn through to the underlay. The room smelt like no1 had cleaned it (sweaty B.O ) cheesy feet kind of smell. Then the toilet seat would fall off each time you put it back and tighten it up. The toilet door would not lock because someone has broken it. The list goes on and on and the staff just don’t seem to care in the slight. What a major embarrassment of a hotel. Needs closing down and refurbishing or best off staying closed.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? AVOID THIS PLACE AT ALL COSTS. Service was dreadful - The lady on reception PUNISHED me for having the temerity to ask to change rooms as my TV was not working,it stank and I was next to a boiler. I was put in a room at far end of building with no wifi and a bed direct from an overcrowded Ecudoarian jail cell. The mattress was over 40 year old (I sell beds - I know) Breakfast is the most undercooked sausage and bacon ever. A VILE place with simply the worst receptionist in history .
Stayed 1 night in Aug 2024

8/10 Good

Akeel

Stayed 1 night in Aug 2024

10/10 Excellent

Tam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jack is amazing, friendly welcome and great service as always! Fast check in
Stayed 2 nights in Aug 2024

2/10 Terrible

Lee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was amazing. But my god the room was rubbish the bed was leaning to 1 side. The mattress springs were broken the whole bed needed replacing. I’m surprised it ain’t been closed down yet. Bar staff could not be bothered. And when you asked for something. It seem like to much effort. Not being funny but they are paid to do the job so why accept the vacancy if you won’t do it to the best of their abilities. I’m going to make sure everyone I know up and down the country never stays as I don’t want them to have the same experience. I honestly hand on heart feel an apology IS NOT good enough and compensation should be given.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business stay
Friendly staff, good bars, nice food
Stayed 1 night in Aug 2024

4/10 Poor

Selina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surprisingly basic and in need of a facelift
The room was very disappointing and basic Not a reflection of the overall look & feel Harry Bar looked great as did the cafe room So we had high hopes for the room. We got quite a shock, the room was basic, curtains looked like something I had as a student Bath was filthy Bathroom was old fashioned and clearly not maintained
Stayed 1 night in Jul 2024