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The Townhouse Sutton

3.5 star property

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Photo gallery for The Townhouse Sutton

Front of property - evening/night
Desk, iron/ironing board, bed sheets
Restaurant
Restaurant
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
High Street, Sutton Coldfield, England, B721UD
  • Sutton Park
    ‪8 min walk‬
  • Belfry Golf Club
    ‪9 min drive‬
  • Villa Park
    ‪12 min drive‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Desk, iron/ironing board, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Desk, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Cuttle Bridge Inn Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
3.6 out of 5, Good, (624)
The price is $99
per night
$118 total
includes taxes & fees
May 22 - May 23
Cuttle Bridge Inn Hotel

About this property

The Townhouse Sutton

3.5-star Sutton Coldfield hotel with restaurant
A restaurant, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and a 24-hour front desk.
The Townhouse Sutton offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Sutton Coldfield hotel also offers a nightclub and a terrace. Onsite self parking is complimentary.

The Townhouse Sutton is a smoke-free property.

The Townhouse Sutton has a restaurant on site.

Languages

English, Greek, Italian, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property has a club and a live music venue on site. Guests should expect a high level of noise until 3 AM on Fridays, Saturdays, and Sundays before bank holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Sutton Coldfield The Royal Hotel Sutton Hotel
Royal Hotel Sutton Sutton Coldfield
Hotel The Royal Hotel Sutton Sutton Coldfield
Hotel The Royal Hotel Sutton
The Royal Hotel Sutton Sutton Coldfield
Royal Hotel Sutton
Royal Sutton Sutton Coldfield
Royal Sutton
Royal Sutton Sutton Coldfield
The Royal Hotel Sutton
The Townhouse Sutton Hotel
The Townhouse Sutton Sutton Coldfield
The Townhouse Sutton Hotel Sutton Coldfield

The Townhouse Sutton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 61 out of 226 reviews
Rating 8 - Good. 64 out of 226 reviews
Rating 6 - Okay. 55 out of 226 reviews
Rating 4 - Poor. 21 out of 226 reviews
Rating 2 - Terrible. 25 out of 226 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, friendly staff
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Business traveler
Disliked: Property conditions & facilities

Poor even with upgrades in place

I know there are upgrade works but hotel is a building site. Window was awful for noise
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable.

Despite the negative reviews, i found the hotel to be acceptable for a nights stay. The only thing that let it down was radiator in the room kept banging and clanging meaning i didn't get any sleep
Stayed 1 night in Mar 2025

6/10 Okay

Dr Nigel

Disliked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Peter

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Poor stay

This hotel was closed for refurb when I arrived, so no food or drink available, but the hotel still charged full price and no mention of this when I booked it. I was here around 2 months ago and reported the TV wasn't working then "no signal" problem. Guess what? Same problem on this visit, I have reported it again, not sure if it will ever be fixed. The sink is cracked and there were no clothes hangers in the room. (Think these are available for about £2.99 for 8 sourced locally) The hotel said "oh they are due in today" The hotel appears to be going downhill and is approaching "Britannia " level. It's ok having public areas refurbed, but the rooms need work too.
Stayed 1 night in Feb 2025

8/10 Good

J P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Shuv

Stayed 1 night in Feb 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Nice modern, clean and comfortable room. However, I booked because it had a bar and restaurant but both were closed for refurbishment so I couldn’t even get a cup of decent coffee. Should have been advised of this in advance! The TV in room 203 also doesn’t function properly! The tv reception was sketchy at best!
Stayed 1 night in Feb 2025

2/10 Terrible

CRAIG

Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Stayed 1 night in Jan 2025

10/10 Excellent

Norrie

Business traveler
Liked: Property conditions & facilities
Great location, lovely staff indeed and food was nice
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Victoria

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

the was a RAVE on downstairs !!!

The stay was awful, didn't sleep at all. There was a RAVE on until 3am that felt like you where in it in your room. There was no mention when we booked it that there was music event on down stairs. at the end of the day we booked a room above a pub so under stand noise but not a RAVE until early hours of the morning. When we checked in they where doing a sound check and we asked what was going on and the girl laughed. When I mentioned that it didnt state an even on booking she said oh its normally only a Friday Saturday but we doing in on Thursday this week. but no apologies or anything.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable stay

Staff were good
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Cracked bathroom sink High step into bath and no grab rails to support you getting in and out at correct height No bedside sockets Positive comfy bed Too expensive per night for not the best quality standards. Was just convenient for what we needed it for.
Stayed 1 night in Dec 2024

8/10 Good

Phyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, helpful staff. Noisy at weekends.

The staff - brilliant. Zoya on reception carried my case up and down stairs. Let me borrow a fan heater. Keiran, the bar manager, sorted my food out with the chef (I have a dairy intolerance). The hotel needs upgrading in certain areas. It is a night spot on Friday and Saturday night, my ear plugs dealt with the music, the revellers leaving unbelievable noise for about 40 minutes 3am to 3.40am. I was warned about the music!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed with the food menu, lukewarm food. We had terrible trouble with the door lock, even the staff had problems! The staff were all very friendly and helpful. We would come back.
Stayed 2 nights in Nov 2024

8/10 Good

S

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Handy for me
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Liked: Cleanliness, staff & service, room comfort
Friday night was good, Saturday night was unbearably noisy from party revellers and loud music, and cars beeping their horns went on until gone 3 in the morning.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness
Nice location and convenient. Decent VC dining options and room was ok as I paid under £80. However this seemed like a family run hotel and the manager who checked me in was very familiar and called me “mate” on a few occasions and dropped the odd f*#k word into conversations which didn’t offend, but still not professional at checkin desk
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unhappy stay

very steep stairs to climb, very noisy through the double glazed windows & a card only payment sorry not a repeat stay for me
Stayed 1 night in Oct 2024