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Village Hotel Solihull

4.0 star property

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Photo gallery for Village Hotel Solihull

Indoor pool, sun loungers
Check-in/check-out kiosk
Bar (on property)
Exterior
Club Room (FREE Gym & Pool Access) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Air conditioning
  • Bar

Explore the area

Map
The Green Business Park, Stratford Road, (Off Dog Kennel Lane), Shirley, Solihull, England, B90 4JG
  • National Exhibition Centre
    ‪12 min drive‬
  • Cadbury World
    ‪15 min drive‬
  • University of Birmingham
    ‪17 min drive‬
  • Birmingham (BHX)
    ‪13 min drive‬

Room options

View all photos for Family Room (1 King & 1 Rollaway Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room (1 King & 1 Rollaway Bed)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (FREE Gym & Pool Access)

Club Room (FREE Gym & Pool Access) | Desk, laptop workspace, blackout drapes, iron/ironing board

Club Room (FREE Gym & Pool Access)

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

voco St. John's Solihull by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1002)
$250 nightly
The price is $250 total
includes taxes & fees
voco St. John's Solihull by IHG

About this property

Village Hotel Solihull

4-star Solihull hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Village Hotel Solihull offers 128 air-conditioned accommodations with hair dryers and irons/ironing boards. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Solihull hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Village Hotel Solihull provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3498 square feet (325 square meters) include conference space. This eco-certified hotel also offers express check-in, room service (during limited hours), and express check-out. Onsite parking is available (surcharge).

Village Hotel Solihull has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Village Pub and Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks
  • Village Pub and Grill

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,498 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for children
  • Self parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Solihull Village
Urban Resort Solihull
Urban Village Resort Solihull
Urban Village Solihull
Village Resort Solihull
Village Solihull
Village Urban Resort Solihull
Village Urban Solihull
Village Prem Solihull Hotel Solihull
Village Hotel Solihull
Village Hotel Solihull Hotel
Village Hotel Solihull Solihull
Village Hotel Solihull Hotel Solihull

Village Hotel Solihull Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Cathy

Business traveler
It was ok I had room service as late arrival. Food choice was limited and when it came there were no condiments included
Stayed 1 night in Mar 2025

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overnight stay

The hotel in the downstairs is nice but the corridors and lift area needs cleaning. There was dirty dishes and rubbish left outside a lot of rooms and there was rubbish on floor in the lift area. The service in reception by receptionists leave a lot to be desired. On arrival they told us that hotel was closing for the day on Sunday early so we had to vacate earlier than normal. We were told everyone had been contacted. I explained I hadn’t and was told it was because I had not booked directly with them and through a third party so it was my fault I couldn’t be contacted. Absolute zero apologies and made to feel my fault - happy to take money from a third party though. Told us they could cancel booking that was it if not happy which bit acceptable when already arrived. No responsibility taken so would say customer service in reception area needs a lot of work. Had a meal in bar area which was very good but very loud with drunk men around which made me feel anxious so left early and three lots of bouncers which I’ve never experienced in a hotel before so makes me wonder about the clientele. Lady on swimming pool reception was absolutely brilliant and reception staff could learn from her kind and caring nature!!! TV is very old so only terrestrial channels available so update needed or opportunity to watch Netflix would be useful in an evening
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very lovely, modern and clean with lots of room. Beds very comfy.
Stayed 1 night in Mar 2025

6/10 Okay

Rajul

Liked: Cleanliness, staff & service

overpriced and stingy, not bad though

good stay but hotel is very stingy with complimentary stuff, if i’m paying upwards of £80 per night and an extra £15 for a late check in, i would expect to receive some biscuits and bottled water with my complimentary tea/coffee.
Stayed 1 night in Mar 2025

6/10 Okay

Ingrid

Traveled with partner
Disliked: Staff & service, amenities
Insufficient information
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adebisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that fact that this hotel is quiet and calm.
Stayed 1 night in Mar 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, rooms are nice and the bed is comfy. Only downer on room is the shower had poor pressure. Stayed at the hotel before a few times and it has always been great but seems this time they have added hidden charges, it costs if you want to use the pool and they charge for parking in the week now.
Stayed 1 night in Mar 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on our trip to crufts

I booked here for a stop during our trip to crufts. Was very tidy and nice hotel, the staff were ok the first night but then the second day there was a problem with a payment for car park so we received a note under the door. It was the staff the day before that didn’t process the payment properly. The member of staff called Gemma went above and beyond on the second day she needs to be commended. Thankyou!
Stayed 3 nights in Mar 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I and my partner lodge for 2days for my birthday. trust me, it's very peaceful. I am giving a 5 ⭐⭐⭐ ⭐⭐ because the staff was respectful and professional. I enjoyed my stay and my room was cleaned. Nothing to complain about. Thank you.
Stayed 1 night in Mar 2025

2/10 Terrible

Vicki

Business traveler
Disliked: Staff & service
We were charged for this hotel even though they cancelled the booking. They refuse to refund. Not impressed - I recommend you avoid.
Stayed 1 night in Feb 2025

10/10 Excellent

Diva

Stayed 1 night in Feb 2025

2/10 Terrible

Martin

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service

Theft

Doubke chantfe by hotels.com and village hotels. Check your bank statemdnt after staying. Lukily i paid by credit card
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

8/10 Good

Sonya

Liked: Staff & service, room comfort
Hotel a little worn around the edges but friendly staff and decent breakfast.
Stayed 1 night in Feb 2025

2/10 Terrible

Samantha

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed here before but was so disappointed this time . Tuesday 18th they had no eggs or coffee and I was told they were waiting on deliveries which I find astonishing as I would have sent staff out to a local supermarket rather than not serve eggs at breakfast . The room wasn’t particularly clean the mirrors were covered in dust and the bathroom wasn’t cleaned very well . The second morning they ran out of orange juice and again was told waiting on supplier . Very disappointing
Stayed 1 night in Feb 2025

6/10 Okay

Charlotte

Business traveler
Liked: Room comfort
Disliked: Cleanliness

Ok I suppose

Service at reception and in the bar wasn’t the best, Breakfast had run out of certain items, room had been left with previous guests towel on rail behind door. Not always this bad, I have stayed here a few times over last 12 months
Stayed 1 night in Feb 2025

4/10 Poor

Bernie

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Couldn't sleep due to excessive noise!

The hotel was OK. Nice and clean and the facilities were good. The massive problem was noise on both of the nights (of our 2 day stay) that KEPT US AWAKE! On Friday 14th Feb (morning of Saturday 15th Feb), the noise was awful!! WE WERE KEPT AWAKE BY A PARTY OUTSIDE THE BAR. I don't know how many were participating (as we were wary of looking out of the window) but they were all shouting and drinking until at least 4am. This happened again to a lesser extent on the Saturday night / Sunday morning. YOU SHOULD HAVE SECURITY TO SORT THIS OUT!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Liam

Stayed 1 night in Feb 2025

10/10 Excellent

Riccardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Stayed 1 night in Feb 2025

2/10 Terrible

Ajay

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T CLEAN THE ROOMS AT ALL.

I am a well travelled person. Travelled around the world and used Hotels.com many times and this is the worst hotel I have ever stayed in. I stayed 24 nights and never got my toilet cleaned once and two days I had to go downstairs to get Bath towels as they couldn't be bothered to change them even though I have complained everyday especially about the cleaning of the toilet.
Stayed 4 nights in Feb 2025