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Village Hotel Solihull

4.0 star property

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Photo gallery for Village Hotel Solihull

Indoor pool, sun loungers
Bar (on property)
Club Room (FREE Gym & Pool Access) | Desk, laptop workspace, blackout drapes, iron/ironing board
Meeting facility
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Air conditioning
  • Parking available
  • Bar
$91
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
The Green Business Park, Stratford Road, (Off Dog Kennel Lane), Shirley, Solihull, England, B90 4JG
  • Place, National Exhibition Centre
    ‪12 min drive‬
  • Place, Cadbury World
    ‪15 min drive‬
  • Place, University of Birmingham
    ‪17 min drive‬
  • Airport, Birmingham (BHX)
    ‪13 min drive‬

Room options

View all photos for Family Room (1 King & 1 Rollaway Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room (1 King & 1 Rollaway Bed)

7.6 out of 10
Good
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (FREE Gym & Pool Access)

Desk, laptop workspace, blackout drapes, iron/ironing board

Club Room (FREE Gym & Pool Access)

7.0 out of 10
Good
(9 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(39 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Village Hotel Solihull

4-star Solihull hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Village Hotel Solihull offers 128 air-conditioned accommodations with hair dryers and irons/ironing boards. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Solihull hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Village Hotel Solihull provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3498 square feet (325 square meters) include conference space. This eco-certified hotel also offers express check-in, room service (during limited hours), and express check-out. Onsite parking is available (surcharge).

Village Hotel Solihull has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Village Pub and Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks
  • Village Pub and Grill

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,498 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for children
  • Self parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Solihull Village
Urban Resort Solihull
Urban Village Resort Solihull
Urban Village Solihull
Village Resort Solihull
Village Solihull
Village Urban Resort Solihull
Village Urban Solihull
Village Prem Solihull Hotel Solihull
Village Hotel Solihull
Village Hotel Solihull Hotel
Village Hotel Solihull Solihull
Village Hotel Solihull Hotel Solihull

Village Hotel Solihull Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 401 out of 1010 reviews
Rating 8 - Good. 286 out of 1010 reviews
Rating 6 - Okay. 141 out of 1010 reviews
Rating 4 - Poor. 98 out of 1010 reviews
Rating 2 - Terrible. 84 out of 1010 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel, works happening in the area which impacted parking and comfort. Overall, good place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Jun 2025

8/10 Good

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Clean & comfy
Stayed 1 night in Jun 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 5 nights in Jun 2025

4/10 Poor

Steve

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like village hotels
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca, Lymm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for an event at the NEC. Great location, friendly and clean. No complaints.
Stayed 1 night in Jun 2025

6/10 Okay

Kajol

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
No phones in hotel Room service with QR NOT SO GOOD
Stayed 1 night in Jun 2025

4/10 Poor

Lewis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great stay

The staff were nice and the room was great. The bar was a bit hectic as they allowed kids to stay in the bar area until 11pm and it was really noisy and annoyijg. That was the only negative though wverything elae was great!
Stayed 3 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Village Hotel Solihull for two nights. The check-in process was straightforward. The room was good overall, reasonably well kept and tidy. We tried to notify staff of issues with the bath/shower not draining properly from the moment we arrived, via their online/QR code, but this didn't work. The bar/restaurant offered staple choices such as burgers, fish & chips and the like. Not outstanding in quality, but fine for our stay. The staff were friendly throughout. One minor gripe. Breakfast on Saturday wasn't replenished after 9am. We had to ask for cups, glasses, and bread to be refilled. A few other tables also had to wait around for these to be brought out. The breakfast itself was okay, although not as much choice as some other hotels tend to offer. We didn't use the pool/gym due to time we had allocated, this is available at an additional cost to those staying in the hotel. It's open to the public, and both appeared to get rather busy in the evenings. Ample parking available outside the hotel, 4 hrs free during the week, free after 5pm. £5 for 24 hours otherwise. I would say though that more needs to be done to curtail those parking on double yellows, pavements, and directly outside the hotel entrance. It wasn't like there weren't spaces across the car park. Lazy people causing obstructions in their selfishness, which may prove difficult for those w/ mobility issues. Word of warning: major redevelopment ongoing during working week.
Stayed 2 nights in May 2025

6/10 Okay

Jay

T
Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern, excellent staff to assist with check in. A little difficult to find in the dark, could do with better signage. Breakfast a little over priced for limited menu
Stayed 1 night in May 2025

8/10 Good

Justin

Stayed 1 night in Apr 2025

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Guy

Stayed 1 night in May 2025

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the staff member that booked us in very helpful explaining everything we need to know Polite and very helpful
Stayed 1 night in May 2025

10/10 Excellent

Alison

Stayed 1 night in Apr 2025

2/10 Terrible

Louise

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst customer service I've ever experienced

Where to start with this hotel... Ordered room service, didn't arrive, no one picks up the phone or live chat, went down to reception, they don't have what I ordered. Order something different and get charged twice. Refund takes 2 months and hours of chasing to arrive. Bathroom was mouldy, extractor fan broken probably for some time, shower screen didn't fit the shower so floods the bathroom. Complained during my stay - nothing. Complained to management on check out - nothing. Tried to call the hotel to follow up on refunds for well over a week - no answer. Email customer service - no response. Finally get hold of customer service on the phone - passed to management and promised a refund...which never arrived. Do yourself a favour and stay at one of the MANY other local hotels. 2 months down the line and in still owed a refund and hours of my life back in compensation.
Stayed 1 night in Mar 2025

6/10 Okay

Claire

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Fine for a quick overnighter.

Driving in it appeared there was lots of building work going on all around so a little apprehensive but all fine, no noise or dust and nice quiet location. Lots of parking and usual good range of coffee shops and check in easy. Having stayed in a few Village hotels this one was by far the shabbiest. Room not great, stained carpets and torn blind. Shower didnt drain away and a few light bulbs needed changing. I was only sleeping there and out all day so not massive issues but wouldnt stay there again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kris

Disliked: Cleanliness, property conditions & facilities
A disaster, I arrived late to the property to discover that there was a loud, raucous late-night drinking session going on in reception. That was not the worst part, the Hotel has a policy of overbooking on the rooms, so at 11 p.m., I found out that I would need to go to another hotel. But don't worry - I won't be charged any extra. The hotel in question was 20 minutes further away from where I needed to be in the morning. I was offered no assistnace in getting there. And the replacement hotel did not have the facilities I had paid extra to access. Over 50 hours later and I am still waiting to hear from the hotel. No follow-up, no compensation. I would avoid at all costs.