Jannat Regency

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jannat Regency

Pool
Reception
Front of property
Presidential Suite | Premium bedding, minibar, in-room safe, desk
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
Aaly Tokombaev Street, 21/2, Bishkek, 720001
  • American University of Central Asia
    19 min walk
  • Victory Park
    19 min walk
  • Ortosay Bazar
    2 min drive
  • Bishkek (FRU-Manas Intl.)
    56 min drive

Room options

Presidential Suite

  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double or Twin Room

  • Sleeps 3
  • 1 King Bed

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

Junior Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Jannat Regency

5-star Bishkek hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Self parking is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Jannat Regency offers 94 accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.
Jannat Regency features a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Crystal - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Russian

Property amenities

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crystal

Things to do

  • Gym
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2007

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
Guests under 8 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

Property is also known as

Jannat Bishkek
Jannat Hotel
Jannat Hotel Bishkek
Jannat Regency Hotel Bishkek, Asia
Jannat Regency Hotel Bishkek
Jannat Regency Hotel
Jannat Regency Bishkek
Jannat Regency
Jannat Regency Hotel
Jannat Regency Bishkek
Jannat Regency Hotel Bishkek

Jannat Regency Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aibek

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel is very nice. But the service from the staff was poor.
Stayed 2 nights in Jul 2021

10/10 Excellent

DAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything was excellent (conditions, cleanliness, staff, food).
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a 5 star hotel at all
first of all ,this was not a 5 star hotel ,in the UK it would only be 2 star at the most. over priced at 210 US dollars a night. The room was not ready ,even though we informed them we would arrive early in the morning on Saturday , after booking room to start on Friday .The room was still not ready. The room itself very basic, no milk for coffee or tea. no safe in room ,which arrived when I requested it ,but could be picked up and moved so worthless. then at night there were terrible smells from the bathroom so we had to be moved to another room. facilities poor and not as advertised. avoid this over priced hotel . To get a taxi from hotel you had to wait at least 10 minutes. On one occasion we had breakfast in bed delivered but when food arrived it was only made for one person not the two of us. One positive thing was the staff were nice people and friendly but are not given a good hotel to work with but do their best. so overall -hugely disappointing , severely over priced, and definitely not a 5 star hotel. Will never stay there again as a result of this experience ,but as my partner lives in Bishkek I will find better ,cheaper hotels to stay at.

6/10 Okay

janet, salt lake city utah

Liked: Cleanliness, staff & service
Nice facilities and very helpful staff
The room had a few problems but the staff was very helpful and took care of them right away.
Stayed 6 nights in Jul 2017

8/10 Good

Jason, Sacramento, CA

Liked: Staff & service, room comfort
Good hotel, but needs some work
The Jannat Regency is a wonderful hotel located in southeastern Bishkek. Although it has a wonderful exterior, the interior has a few issues. Check-In - 2/5 Check-in was difficult. Had the wrong room key type, broken electronic lock (happened twice more during my stay), room wasn't cleaned from the previous occupant, and had no key for the power (you have to put a key card in a slot to have power in the room). The friendly concierge made that experience bearable. Management - 5/5 The manager was always helpful, friendly, and answered all my questions. She was truly the brightest part of the stay. Staff - 5/5 The staff are friendly, helpful, and most can speak decent English. They were always ready to assist me whenever I was in need. Housekeeping - 2/5 Staff sometimes enters the room without knocking and sometimes barely cleans. I think the sheets were changed once during my stay, and I don't think the top cover was changed at all. Most times, cleaning staff did not arrive until after 3:00 PM. Room - 3/5 Comfy bed and nice design, but wireless is spotty. TV reception also cut in and out all the time. I had to reset the cable box to get it to work again, but only from anywhere between 2 minutes and 2 hours. Check-Out - 5/5 Just had to drop off my key card, say my room, and the hotel had already arranged for a shuttle to take me and another group to the airport. Amenities - 3/5 Great breakfast buffet. Need clearer location directions for in-house amenities.

10/10 Excellent

JayR, Kansas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for married couple
Great stay the staff was great always wanting to help me and my wife with any information we needed about the area. Food was great, breakfast was the best but the eggs were a bit overcooked i guess they do not know how to cook over medium everything was hard fried LOL! Room was very clean was there for a week and never had any troubles with the cleaning crew. Had a great view of the country from the balcony viewing the mountains what a site. Security was great felt very safe. The price was a bit high for a country that almost everything was so cheap. Only flaw i saw was there was construction behind the building kinda of a eye soar. Took many pictures of the area wish i could share them but files are so big sorry for not posting them.

8/10 Good

Sam, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, just a little out of town
The service, cleanliness and facilities of this hotel were all first class. The cuisine from the kitchen was excellent, it is a shame that no-one but me seemed to dine there. It is true that some of the breakfast dishes were a little far from Western tastes, but there was plenty of choice, so you could always find something to suit. The only drawback is that it is a 15-20 minute taxi-ride to the town centre. Reception are always happy to call you a taxi and advise you of the cost in advance. The view of the snow clad mountains at the edge of town was just a bonus.

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
Отличный отель. Обслуживание на высшем уровне. Одна проблема - далеко от центра

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jannat Regency
During my stay JANNAT HOTEL is under renovation I stayed at 6th floor But in bath room, water pressure so weak, thus it was very inconvenientb to take shower. Except this everything was good