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Novotel Bishkek City Center

4.5 star property

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Photo gallery for Novotel Bishkek City Center

Exterior
Exterior
Exterior
Sauna, Turkish bath
Superior Room, 1 Queen Bed | Minibar, desk, laptop workspace, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Pool
  • Parking included
  • Spa

Explore the area

Map
Manas Avenue 16, Bishkek, 720010
  • Bishkek Park Shopping Center
    ‪10 min walk‬
  • Osh Bazaar
    ‪2 min drive‬
  • Parliament of the Kyrgyz Republic
    ‪2 min drive‬
  • Bishkek (FRU-Manas Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, desk, laptop workspace, soundproofing

Superior Twin Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Apartment, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, desk, laptop workspace, soundproofing

Executive Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, desk, laptop workspace, soundproofing

Superior Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Bishkek City Center

4.5-star Bishkek hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
Novotel Bishkek City Center offers 160 air-conditioned accommodations with minibars and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Novotel Bishkek City Center features an indoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 11 meeting rooms. This luxury hotel also offers a 24-hour fitness center, a complimentary children's club, and concierge services. Onsite covered self parking is complimentary.

Novotel Bishkek City Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Bishkek City Center has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Japanese, Russian, Turkish, Ukrainian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KGS 1,500 for adults and KGS 750 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Ski equipment rentals
  • Steam room

Family friendly

  • Free babysitting
  • Free children's club
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KGS 5000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KGS 3500 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KGS 1500 for adults and KGS 750 for children
  • Pet fee: KGS 5000 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 PM and 12:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KGS 3500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Novotel Bishkek City Center Hotel
Novotel Bishkek City Center Hotel
Novotel Bishkek City Center BISHKEK
Novotel Bishkek City Center Hotel BISHKEK
Hotel Novotel Bishkek City Center BISHKEK
BISHKEK Novotel Bishkek City Center Hotel
Hotel Novotel Bishkek City Center
Novotel Bishkek City Center BISHKEK
Novotel Hotel
Novotel
Novotel Bishkek City Center

Novotel Bishkek City Center Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Modern and comfortable rooms, in a great location. I really enjoyed my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Beautiful and modern hotel in a great location.
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The linking of restaurant, bar, incidentals is not automatic and must be done separately.
Stayed 6 nights in Oct 2024

10/10 Excellent

Zlata

Stayed 3 nights in Oct 2024

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Better than all other Novotel
Was very good stay. The hotel is very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Mehmet Hasan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, easy to go to everywhere

10/10 Excellent

Salome

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highest quality standards in bedding, food, gym and spa services. I will come back any time.
Stayed 6 nights in Sep 2024

8/10 Good

Ruslan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine business travels hotel, but 15 years old teens are not allowed to the pool without parents and this was weird.
Stayed 2 nights in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Bishkek
Lovely stay, great location, great room, stellar amenities. Room cleaning wasn’t perfect but that was a small inconvenient in an otherwise great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Melbourne Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. The service is professional, friendly and very helpful. Facility is top notch,WIFI is good, restaurants at hotel and within walking distances are very good. Certainly will return if I'm in the city again
Stayed 3 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Ruxandra Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Bishtek
Excellent town and hotel.. Excellent breakfast also - many thanks to the hotel team... I am recommending this hotel to everybody who would like to spend time in Bishtek
Stayed 3 nights in Jun 2024

10/10 Excellent

Misha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, even when it was very early in the morning!
Stayed 1 night in May 2024

10/10 Excellent

Michel

Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and staff were excellent
Stayed 1 night in May 2024

10/10 Excellent

Timur

Stayed 1 night in Dec 2023

10/10 Excellent

Mohammed

Stayed 3 nights in Oct 2023

6/10 Okay

Kristina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smell of smoke and toilet
2 days before coming to this hotel, I found out there was a fire in their spa. I was concerned, so asked for cancellation but it was refused saying it is just underground floor. When I arrived, I was given the top 10th floor. I must say that the hallway and the elevator was full of smoke smell. The room was fine but bathroom was stinking of ‘toilet pipes’ and sink was leaking at the bottom. Mini bar was empty, no usual toiletries left such as cotton buds etc, no iron. For that level Hôtel and price, it was disappointing. Overall it seems a new hotel but clearly have some unfinished stuff
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service in an Ex-Soviet city.
Great 3-night stay at the Novotel Bishkek! Staff were amazing with excellent English and were exceptional in arranging a complicated private tour. Furnishings are that clean, IKEA look (and smell) transporting me to my college dorm days. Location perfect.
Stayed 1 night in Aug 2023

10/10 Excellent

Kristine

Stayed 4 nights in Jul 2023

10/10 Excellent

Chul, Lombard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there early as I had flight issues and it was a one day stay and was very glad for an early check in. Hotel looked like new construction and very clean with friendly staff
Stayed 1 night in Nov 2021

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Sukhoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024