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Shah Palace Hotel

3.0 star property

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Photo gallery for Shah Palace Hotel

Porch
Deluxe King Room | Premium bedding, in-room safe, desk, iron/ironing board
Meeting facility
Standard Twin Room | Premium bedding, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
$54
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
110 Koenkozova Street, Bishkek, 720033
  • Place, Panfilov Park
    ‪5 min walk‬
  • Place, Bishkek Park Shopping Center
    ‪9 min walk‬
  • Place, Ala-Too Square
    ‪12 min walk‬
  • Airport, Manas Intl. Airport (BSZ)
    ‪31 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 151 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, iron/ironing board

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Quadruple Room

  • 258 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Triple Room

Basic Triple Room | Premium bedding, in-room safe, desk, iron/ironing board

Basic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room

Premium bedding, in-room safe, desk, iron/ironing board

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Shah Palace Hotel

3-star Bishkek hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Shah Palace Hotel offers 31 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a sauna, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Shah Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:30 AM and 10:30 AM.
Shah Palace - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shah Palace

Things to do

  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Area rugs in room
  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Shah Palace Hotel Bishkek
Shah Palace Bishkek
Shah Palace Hotel Bishkek Asia
Shah Palace Hotel Hotel
Shah Palace Hotel Bishkek
Shah Palace Hotel Hotel Bishkek

Shah Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 76 reviews
Rating 8 - Good. 16 out of 76 reviews
Rating 6 - Okay. 12 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value in the heart of Bishkek

Very friendly staff and an excellent breakfast. The location is perfect, right near cafes and restaurants and shops. Air con could be a little stronger during the hot summer months, but overall a very pleasant stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul, Mankato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The staff was friendly and helpful. The hotel is a little old but has a classic feel with huge rooms - very nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Abdulbosit

Business traveler
I booked the room but when I got there they say no room available. I showed my expedia booking confirmation. They said they had system problem. They said if cancel it I will get my refund. It has been 10 days and NO REFUND. I have back n forth emails with expedia team. They also tried but could not get any refund from the hotel management. Please dont book with this hotel. They are liars and never refund your money. If you dont trust me I have also the email screenshots with expedia. Yes, I contacted the hotel but no reply. HORRIBLE.
Stayed 1 night in Jul 2025

10/10 Excellent

Paula, Irving

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was good. We didn’t explore much
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the quiet location, but only about a five-minute walk from lots of restaurants and bars. Staff was very friendly and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Hakan

Traveled with group
Liked: Cleanliness
Very central, walkable to all attractions.
Stayed 1 night in Jun 2025

8/10 Good

Al Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Good location to center of town. Older but clean rooms. Good breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor hotel

Unfortunately not a good stay. The hotel is divided inti 2 parts family hotel and Turkiye hotel. The whole hotel had a smell of curry and was not clean. Was kept up all night die to a bamging sound. When i called the reception answered by Mr Sun i was advised yes they are aware about the noise as its an issue with the water pump. Unfortunately nothing was done about it. The bed sheets were stained and also the bathroom was full of mould. Thisbreally affected my breathing. Dont be fooled by the low price.
Stayed 2 nights in Apr 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located near the centre. 5 - 10 mins walk to bars and restaurants. Helpful staff and friendly English spoken
Stayed 5 nights in May 2025

10/10 Excellent

Francois

Liked: Cleanliness, property conditions & facilities, room comfort

Highly recommend this hotel

I really enjoyed my stay!!! Very comfortable room. Nicely located near everything
Stayed 1 night in Apr 2025

6/10 Okay

Maryam

Liked: Cleanliness, staff & service

Good location

Clean hotel. Good location. Basic amenities. Kind staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
The 2 ladies at the front desk were very kind and helpful. Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

Tolkyn

Liked: Staff & service
It’s good for its price, the staff was very friendly and welcoming. The hotel itself is not a luxury but it’s very comfy and has all of the accommodations including the kettle with the tea, blow dryer, toothbrush with a toothpaste, flippers, and of course anything that is supposed to be included.
Stayed 1 night in Feb 2025

10/10 Excellent

Fokhrul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great place, wonderful breakfast hall & food. Somewhat walkable to some sights.
Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, comfortable and roomy

Friendly staff who spoke good English and very large and comfortable room. Shower was a bit broken and there weren't enough pulg sockets. But it was well equipped otherwise with a fridge, kettle and the air con and WiFi worked well. We also got two complimentary bottles of water and they provided toothbrushes (if you needed them) and robes.
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Stayed 1 night in Aug 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Bishkek

Good place to stay while in Bishkek. Clean room and bathroom with AC and wifi. Breakfast was also really good. Front reception was very professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahjahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and nice breakfast and good staff
Stayed 1 night in Jul 2024

4/10 Poor

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities

No hot water

The room was small but clean and adequate except there was no hot water.
Stayed 1 night in Jun 2024

8/10 Good

Chad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Superb front desk staff, especially Sanjar who helped me find the western bus station and purchased a bus ticket to Almaty. Breakfast selection was decent. Areas of improvement are: 1. Outlet location in the room #2. The road in front of the hotel has deep potholes and full of dirty water after the rain. It was challenging to walk to the main street
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to center of city. Clean and comfortable facility with great breakfast. Staff friendly, room big and comfortable. Can't ask for much more.
Stayed 1 night in Mar 2024