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Smart Hotel Bishkek

4.0 star property

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Photo gallery for Smart Hotel Bishkek

Lobby sitting area
Pool
Restaurant
Room (Deluxe Superior) | Room service - dining
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
204 Abdrahmanov Street, Bishkek
  • Tsum Center
    ‪7 min walk‬
  • Parliament of Kyrgyz Republic
    ‪8 min walk‬
  • GUM Shopping Center
    ‪10 min walk‬
  • Bishkek (FRU-Manas Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Single Room

  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Standard

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Standard

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Double or Twin Room

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About this property

Smart Hotel Bishkek

4-star Bishkek hotel walkable to Tsum Center
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Smart Hotel Bishkek offers 50 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and first-run movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 2066 square feet (192 square meters) include conference space. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Smart Hotel Bishkek has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Smart Hotel Bishkek has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,066 square feet of conference space
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Built in 2007
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with premium satellite channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: KGS 7750
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: KGS 7750
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KGS 1350 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: KGS 7750 (subject to availability)
  • Late check-out fee: KGS 7750 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Bishkek
Hotel Holiday Bishkek
Smart Bishkek
Smart Hotel Bishkek Asia
Smart Hotel Bishkek Hotel
Smart Hotel Bishkek Bishkek
Smart Hotel Bishkek Hotel Bishkek

Smart Hotel Bishkek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 49 reviews
Rating 8 - Good. 20 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience. Professional and friendly staff. Ideal location for the planned activities. Clean and comfortable room. Breakfast offered a good selection.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent downtown hotel
I really enjoyed my stay - a great location in downtown Bishkek, walking distance to the sights and city centre. Breakfast was good and it was nice having the pool and sauna on site. Room was large, clean and comfortable. I would definitely stay here again!
Stayed 2 nights in Aug 2023

10/10 Excellent

Mrs F M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities
excellent overall - good location, clean, friendly staff, nice breakfast, comfortable rooms
Stayed 2 nights in Jun 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Bishkek
Booked for two nights but ended up staying for four. Clean property and rooms. Nice breakfast buffet. Hotel walking distance from nice green spaces.
Stayed 2 nights in Jun 2023

8/10 Good

george

Business traveler
Disliked: Cleanliness, staff & service
Location was good. Bed was comfortable. The issues: - No phone line in room to contact room service. You have to walk to the hallway - I tried to call the reception from the hallway twice on different occasions, no one answered. I had to walk down each time I needed something. - Water in Shower was extremely hot, pressure decreases when adding cold water. - 5 days in the room, bedsheets were never changed - Thin walls. I hear the neighbors tv and chitchats. - my room was in the main road. Almost felt i was sleeping on the street. Conclusion : Not got value for the significant amount of money that this hotel charges.
Stayed 6 nights in Dec 2022

10/10 Excellent

Sivakumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like having to change two lifts. Otherwise good property
Stayed 1 night in Dec 2022

8/10 Good

Tahani

Stayed 3 nights in Aug 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place in Bishkek
Amazing place to stay in Bishkek. Great staff and clean rooms. Highly recommended.
Stayed 5 nights in Jul 2021

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really impressive.
Stayed 1 night in May 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, but....
Very good, reasonable price. Only the deficiency is the breakfast time. It starts from 7:30 AM which is too late for business clients who start their job usually at 8:00. Starting the breakfast at least 30 minutes earlier will be more than welcomed.
Stayed 5 nights in Sep 2019

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located with comfortable rooms
Very nice small hotel in the hearth of the city. Next door to the Modern Art Museum, and on walking distance to main monuments. Many dining options in the vicinity. Spacious room with plenty of power sockets. Friendly staff. Great buffet breakfast on the top floor with great views of the city. Reasonably priced. Excellent WiFi.
Stayed 2 nights in Jul 2019

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a central location, which was good for sightseeing. The property is split into two buildings joined by a bridge - we had two rooms, one in one building and one in the other. Housekeeping seemed reluctant to leave more than one toilet roll, sometimes no water left in room and one day room not touched at all. However, when we requested anything or needed help to book taxis etc, staff were very friendly and helpful.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Cute, comfortable, clean little hotel. Friendly staff. Convenient location. Will stay again.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
The hotel and its staff have lost there focus since the name change. I have stayed for three consecutive years but sadly no longer. The staff need management support which clearly is lacking
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am staying in this hotel for third time. it is excellent.
Stayed 3 nights in Feb 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast & bathing in Sunny Bishkek
Lovely terrace breakfast room overlooking the city and a great pool in the basement.

6/10 Okay

ROBERT, UK

Liked: Cleanliness
Disliked: Room comfort
THE FOLLOWING PROBLEMS MADE THE STAY DISAPPOINTING: *FREQUENT FAILURE OF ACCESS TO ROOM USING ELECTRONIC KEY-NECESSITATING RETURN TO RECEPTION *GREAT DIFFICULTY USING THE AIR/CON SO THAT THE ROOM WAS CONSTANTLY OSCILLATING BETWEEN TOO HOT AND TOO COLD * FREQUENT BREAK-DOWN OF LIFT DURING USE * FREQUENT FAILURE OF WI-FI *NOT ENOUGH ROOM FOR STORAGE / HANGING OF CLOTHES MEANT THAT SOME HAD TO REMAIN IN SUITCASE *NOT ENOUGH ROOM IN BATHROOM FOR TOILETRY STORAGE *

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
No food available after 10:30 AM (note Wx conditions rarelly suitably for walking); Very noisy as wind came up, between 00:00 and 03:00 could not sleep.

6/10 Okay

Verified traveler

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent.
Pleasant stay.

10/10 Excellent

Ian, Brighton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, quiet and friendly, which I prefer to the ostentation of the Hyatt across the road. Breakfasts were excellent, but I didn't try the restaurant in the evening. The desk space in the room was comfortable and well-lit for working, and the wi-fi was reliable and fast.