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Down Hall Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Down Hall Hotel

Lobby sitting area
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Daily cooked-to-order breakfast (GBP 19.50 per person)
Property grounds
Premium bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Laundry
  • Room service
  • Pet friendly

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    ‪8 min drive‬
  • Southern Parkland Country Park
    ‪12 min drive‬
  • The Gibberd Garden
    ‪12 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, desk

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, desk

Classic Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room | Premium bedding, down comforters, in-room safe, desk

Estate Patio Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, down comforters, in-room safe, desk

Executive Double or Twin Room

  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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$179 total
includes taxes & fees
Feb 16 - Feb 17
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About this property

Down Hall Hotel

4-star Bishop's Stortford hotel with restaurant
A full-service spa, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and an outdoor tennis court are onsite.
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Down Hall Hotel features an outdoor tennis court and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 9591 square feet (891 square meters) include conference space. This eco-certified hotel also offers a sauna, spa services, and a terrace. Onsite self parking is complimentary.

Down Hall Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
The Grill Room - This restaurant specializes in British cuisine and serves breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stop over
A flying visit but well worth it. Rooms are grand and so comfortable, very clean and well put together. Very quiet and peaceful at night and all the staff were warm and welcoming, so polite and exceptional service. We’d love to visit again and stay for longer to make use of spa and facilities.
Stayed 1 night in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mihaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, my room was spacious and clean, very comfortable bed . Staff very friendly and pleasant, overall a very pleasant stay
Stayed 1 night in Oct 2024

8/10 Good

Tiasha

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to relax
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful and professional
Stayed 1 night in Oct 2024

8/10 Good

Maninder

Stayed 2 nights in Sep 2024

10/10 Excellent

ALIREZA

Stayed 3 nights in Jul 2024

10/10 Excellent

Zain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, lovely staff and food was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay and visit, food was very delicious with great services, staff very friendly and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place pleasant hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a smaller room but it was still lovely, comfy bed, a window which actually opens and a great shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Carmen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Attention to details lacking
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Dipak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Roger

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It took so long to check in, with only one member of staff on the desks. The room 131 was tiny and bathroom smaller. The bathroom also had a very strong chemical smell, could of been paint, but was not nice. My room was also next to the a fire exit that had been left open and this was right above a smoking area so that part of the building smelt of smoke. Lastly, when checking out, no one asked how my stay was, so did not have the chance to voice my concerns. I would not recommend this hotel to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Stayed 1 night in Sep 2024

10/10 Excellent

Adwoa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Doja

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Definitely had cleanliness issues, had loads of dead bugs and animals in my room. The grounds were absolutely beautiful, and the staff were really lovely! Would recommend but they do need to sort out the housekeeping.
Stayed 1 night in Aug 2024

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Joan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible! Never again the room was above the kitchen and the rubbish bins! Flys and noise made the room unbearable, constant noise from the extraction fans goingon - with the weather being warm and not having air conditioning made the room so hot having needing the window open the only option - staff did move me but it’s was so late and spoilt a very special occasion
Stayed 1 night in Aug 2024

8/10 Good

Adwoa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
Attentiveness was excellent, customer service was on a high standard! Cannot fault anything with exception of the lack of air conditioning in the rooms. I’m sure it’s a warm and cosy during winter however please invest in air conditioning.
Stayed 2 nights in Aug 2024