See all properties

Down Hall Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Down Hall Hotel

Lobby sitting area
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Property grounds
Classic Double Room | Premium bedding, down comforters, in-room safe, desk
Executive Double or Twin Room | Premium bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    8 min drive
  • Southern Parkland Country Park
    12 min drive
  • The Henry Moore Foundation
    18 min drive
  • London (STN-Stansted)
    15 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, desk

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, desk

Classic Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, down comforters, in-room safe, desk

Executive Double or Twin Room

  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Hanbury Manor Marriott Hotel & Country Club

Pool
Hot Tub
Spa
Parking included
4.2 out of 5, Very Good, (669)
The price is $207
per night
$248 total
includes taxes & fees
Dec 7 - Dec 8
Hanbury Manor Marriott Hotel & Country Club

About this property

Down Hall Hotel

4-star Bishop's Stortford hotel with restaurant
A full-service spa, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and an outdoor tennis court are onsite.
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Down Hall Hotel features an outdoor tennis court and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 9591 square feet (891 square meters) include conference space. This eco-certified hotel also offers a sauna, spa services, and a terrace. Onsite self parking is complimentary.

Down Hall Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
The Grill Room - This restaurant specializes in British cuisine and serves breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1026 reviews" "
Rating 8 - Good. 297 out of 1026 reviews" "
Rating 6 - Okay. 109 out of 1026 reviews" "
Rating 4 - Poor. 44 out of 1026 reviews" "
Rating 2 - Terrible. 17 out of 1026 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Philip

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service
Great stay, beautiful property but needs better fans in rooms- it was very hot which made it hard to sleep for 3 nights
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and it is a very nice setting!
Stayed 1 night in Aug 2024

8/10 Good

Warren, Freshwater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay but unfortunately the room was very small and very hot with no aircon. A fan was provided but wasn’t enough to cool the room down and I hardly slept due to this. Apart from that it is a lovely building and the staff were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,friendly staff.We will return.
Stayed 1 night in Aug 2024

10/10 Excellent

Liam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and staff friendly and professional
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Stayed 1 night in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Unimpressed
Asked for a quiet room-we were given a room which overlooked the gravel driveway entrance to the reception.Footfall and cars driving was very noisy. People leaving and arriving made it very noisy-even at 2am. The room had no A/C and the one window could only be opened 6inches.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

2/10 Terrible

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REDEEMING OF £750.00 VOUCHER
Everything was excellent at the HOTEL, but had a problem with redeeming vouchers
Stayed 3 nights in Jun 2024

6/10 Okay

John

Traveled with family
Loved the period property details. Car park needs new tarmac - dreadful condition. Breakfast was warm and needs to be hot.
Stayed 1 night in Jun 2024

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet situation, just what we needed
Stayed 1 night in Jun 2024

6/10 Okay

Kerry

Stayed 1 night in Jun 2024

8/10 Good

Elza

Liked: Cleanliness, staff & service, property conditions & facilities
I spent one night at Down Hall hotel and the next morning I used the spa. I did 2 treatments and they were very well done, I loved every minute. The staff was very friendly throughout the hotel. The beautiful nature and the open space was a treat. The bed cozy and comfortable. I definitely recommend it.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jun 2024

10/10 Excellent

Sam

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1
Stayed 1 night in May 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 1 night in May 2024

8/10 Good

Ijeoma

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds was clean and nice.
Stayed 2 nights in May 2024

10/10 Excellent

HAYLEY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel great location
amazing hotel friendly helpful staff definitely stay here again location good
Stayed 3 nights in Apr 2024