2/10 Terrible
beata
Traveled with family
Feb 20, 2025
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Already sent teview, but i will tell you again. When you walk in to the front desk it's so nice. So when my sister and i walked into the place to get to our room the carpet was frayed and as hold as the hills.Our room was dirty. The floor had not been vacuumed, the bathroom was not cleaned, most of the light bulbs didn't work. Sheila, called in her assistant manager (Melissa) come and cleaned it. I speak very highly about Sheila and Melissa for going out of there way to help. Sheila the front desk person offered to move us, but we would have had to do it ourselves. Both of us have back and medical issues. That's why we were in town. The base of the bed was bigger than the mattress. Stains on the floor. The baseboard heaters are old too. The baseboard around the room was almost off from the wall I do have pictures of everything if you want me to send them. I wouldn't give this motel, maybe a 2. There was an odor, like a diesel smell. I went to front desk. Never heard back from them about it might be. The front desk should've called tried turning the heat. That didn't much. But we were just tired of the crap we already had to deal with. They said they would've compensate our room but since i went through you (Expedia) I would have to try to get it from you. I strongly feel i should get my money back for both nights. I really want to send you the pictures, that way you wouldn't think I'm making this up. There internet picture on your site makes it look nice, but it's horrible.
beata
Stayed 2 nights in Feb 2025