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Hotel Ceiba Bissau

5.0 star property

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Photo gallery for Hotel Ceiba Bissau

Lobby sitting area
Street view
Poolside bar
Grand Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Outdoor pool, free cabanas, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free airport shuttle
  • Gym
  • Pool
  • Bar
  • Room service

Explore the area

Map
Avenida Francisco Mendes, Bissau, SAB
  • Presidential Palace
    ‪11 min walk‬
  • Bissau Velho
    ‪19 min walk‬
  • Porto Pidjiguiti
    ‪19 min walk‬
  • Bissau (OXB-Osvaldo Vieira Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area | Netflix, DVD player

Grand Suite

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Ceiba Bissau

5-star Bissau hotel with 2 restaurants
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Ceiba Bissau offers 180 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. Televisions come with Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Bissau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool, Hotel Ceiba Bissau provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 3617 square feet (336 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Hotel Ceiba Bissau is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Bioko - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Origami - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Warehause Club - This cocktail bar overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting). Open daily.
Corisco Cafe - This rooftop bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Catalan, English, French, Hindi, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bioko
  • Corisco Cafe
  • Origami
  • The Warehause Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (3,617 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 8 floors
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Netflix

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 60
Contactless check-in available
Late check-in fee: 35-percent of room rate for check-in between 7 PM and noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 84
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 84.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: EUR 60 (subject to availability)
  • Late check-in fee: 35-percent of room rate for check-in between 7 PM and noon
  • Late check-out fee: EUR 84 (subject to availability)
  • Rollaway bed fee: EUR 84.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 0004/2021

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ceiba
Ceiba Bissau
Hotel Ceiba Bissau Hotel
Hotel Ceiba Bissau Bissau
Hotel Ceiba Bissau Hotel Bissau

Hotel Ceiba Bissau Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aboubacar

Liked: Staff & service, amenities, property conditions & facilities
Very clean, great design good customer service
Stayed 7 nights in Feb 2025

10/10 Excellent

Tim

Liked: Staff & service, amenities, property conditions & facilities
The Ceiba is an excellent hotel. All of the staff is so friendly and helpful. I would like to recognize some individuals who were superb. Seco in the restaurant was so fantastic, very friendly. Maya, in housekeeping, did a very good job in cleaning my room. Very friendly. Jailson Saqui at the front desk was outstanding. Herculano, the shuttle driver was very friendly and helped me out a lot. All of the staff including the security guards were exceptionally good. I loved the hotel. This is the hotel that everyone should stay at in Bissau. I loved the hotel!
Stayed 6 nights in Feb 2025

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Not serious.
Stayed 1 night in Jan 2025

10/10 Excellent

Adulai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to Stay

Clean and comfortable with friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Romain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Arvind

Liked: Cleanliness, property conditions & facilities, room comfort

Good breakfast and wifi, rest just ok.

Breakfast was the best part of my stay, lot of options. Wifi worked very well. They offer complimentary airport transfers. I sent multiple messages and email for weeks but no one responded. Finally, a day before by arrival I had to call them to schedule the airport pick up. Staff in general were just ok. Not very warm. There are limited quality hotel options in Bissau. This property is supposedly 5-star but did not feel so.
Stayed 1 night in Nov 2024

10/10 Excellent

TAHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Jacqueline

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This was a really nice hotel, and I enjoyed my stay. The front desk staff were helpful and pleasant and really tried to help when asked. Same regarding restaurant staff. Other staff (housekeeping) might be further trained in customer service, however. I would stay here if ever I return to Bissau.
Stayed 4 nights in Apr 2024

10/10 Excellent

Patrick

Stayed 6 nights in Jan 2024

8/10 Good

Lusiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean convenient location. Not all staff spoke English unfortunately, our room booked for a family only had one towel cup etc. We had problems reading handwritten WiFi password, so we used our own Internet. Aside from those few things, we enjoyed our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline P. L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Roxanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Ceiba!

Loved my stay at the Ceiba. One of the best hotel I travelled to in Africa. Friendly service, very clean, beautiful pool. I would recommand.
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant food is disappointing quality and lacks choice.
Stayed 1 night in Sep 2023

10/10 Excellent

Clarissa, Seattle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ceiba is a gem. I always enjoy staying here. The staff are professional and efficient. The hotel has great breakfast option, an internet that works, and great amenities.
Stayed 1 night in Jul 2023

10/10 Excellent

Anny, Brockton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I traveled to Guinea Bissau on the month of June 2023, we stayed at hotel ceiba. Staff were friendly and answered all our questions, hotel was great, the only thing I did not like about the hotel is that too many people from the outside that are not even a hotel guests comes in to the lobby area and take advantage of the Wi-Fi and seats on the couch and sofas, these area is specific for guests, for example there was a guy in there trying to be friendly with my family and I, he would not give us a privace that made us feel very uncomfortable, he lied to us that he was a guest, at the end I found out he was not a guest, he asked me for money, I said no way, ceiba should crack down on this situation to insure all their guests are comfortable.
Stayed 6 nights in Jun 2023

10/10 Excellent

Avsin

Stayed 2 nights in Jun 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Bissau by a long way

Beautiful hotel, definitely international standard. Beautiful room, comfy bed and incredible breakfast!
Stayed 2 nights in Jun 2023

8/10 Good

Gabriel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms are comfortable and clean. Air conditioning work. The pool and gym are nice and clean. However, the waiters are unable to get an order correct. Every food is dosed in oil. The staff is also incapable to fulfill any task on their own. The Wi-Fi is subpar. Food and drink prices are absurdly overpriced.
Stayed 17 nights in May 2023

10/10 Excellent

Laye

Stayed 4 nights in Mar 2023

4/10 Poor

Pedro

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not worth the price. Reception staff not friendly. Service really low for a hotel like that
Stayed 5 nights in Jan 2023

10/10 Excellent

Clarissa, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ceiba is the best place to stay in Bissau. Clean rooms, amazing staff, great food.

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
wiFi weak and slow in room, routers too far away. Had to sit in lobby where speed was twice as fast as in my room.
Stayed 3 nights in Nov 2022

8/10 Good

Charles

Stayed 7 nights in Jul 2022

8/10 Good

Avsin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had low expectations. But decent hotel. Probably the best choice in Bissau.
Stayed 2 nights in Jun 2022