2/10 Terrible
Aurelio
Traveled with group
Aug 29, 2025
Issues with my room reservation
When I checked in you don’t have a room sea view for me and you upgraded to me to a suite garden view with only one bed. Next morning I asked to move to a room with two beds, travel with my son, and give me samples garden view room. I asked to keep the suite that you upgraded to me and front desk said no that I will need to pay 350 EUR , even it was available and it was your fault don’t have my room that I reserved and paid and it is was your decision give me the upgraded. lucky I have a copy of what I reserve/ paid sea view room and I need to ask for a new room. I need to move our luagges three times. Personal at front desk were no very profesional no nice. They really didn’t care.
I will not come back to your hotel and I will not recomend it.
Aurelio
Stayed 3 nights in Aug 2025




















