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Black River Vacation Packages

All staff were professional, courteous and friendly. They all went out of their way to grant your requests. The ambience is very nice. The electrical outlets on the patio didn't always work. Had to be creative in getting plugs to stay in. They also need to upgrade from 110v to 220v. Just kidding, but they should have something for travelers from Europe. Internet service was pretty good. Everyone in my group were pleased and would return. The tour setup for us by the manager was fun!!!! Good people, fantastic accommodations. Recommended...

First off, there is nothing we didn't like about Sunset at the Palms! As soon as we got there, we were welcomed with a drink and given a short tour. When we got to our room, there was a personal note from the person who got our room ready. Mini fridge stocked with water and Red Stripes, robes and slippers, perfectly working a/c and ceiling fan and the room was immaculate. We loved having the balcony to sit on at the beginning/end of our days, also. Overall, the set up of Sunset was the biggest plus for us. They were definitely booked up, but guests weren't crawling all over each other. There is enough room at the pool, dining areas, beach, etc. for everyone to enjoy the resort in their own space if they want to. All of the staff, no matter where we were, were very friendly and accommodating. The cambio and gift shop are very convenient. We had our own car, so we could explore more on our own (recommend it if you can brave the roads), but did utilize the resort's services to book a catamaran tour to Rick's Cafe. All of the food was so good! Omelets at breakfast were a clear favorite. There were always lots of choices. Non meat/vegetarian (vegan too!) options seemed to be at every buffet meal. We had a few reservations in their restaurant room that were also amazing. Romantic dinners are always a good idea. The jerk chicken linguini is 🔥 Basically, Sunset at the Palms is worth your money. It's a great place, full of great people and you'll have a great stay. We'll be back!

My only issue was that we weren’t provided wash cloths or a towel to step on when getting out of the shower after our first cleaning service. I called and asked that they be provided but they were never brought to the room.

Not enough to do not enough restaurants

Clean, great customer service. Most importantly we felt safe. Would definitely stay again and again!!

My husband and I spend four nights We enjoy our time there. We surely will come back next year. One of the best hotel most of the staff was super nice Love it there