Mountain Lake Lodge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain Lake Lodge

Exterior
Exterior
Meeting facility
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
115 Hotel Circle, Pembroke, VA, 24136
  • Cascade Falls
    7 min drive
  • New River
    22 min drive
  • Virginia Tech University
    24 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    63 min drive

Room options

Main Stone Lodge South Side Room with One Queen Bed

  • Hill view
  • Sleeps 2
  • 1 Queen Bed

Richmond Thompson Multi-Unit with One King Bed

  • Sleeps 2
  • 1 King Bed

Main Stone Lodge, Two Room Family Suite

  • Hill view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Chestnut Lodge Multi-Unit, Two Queen Beds with Sofa Bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Main Stone Lodge North Side Room with Two Queen Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

Chestnut Lodge Multi-Unit, One King Bed with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Richmond Thompson Multi-Unit with One Queen and One Twin Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Mountain Lake Lodge

3.5-star Pembroke hotel with 2 outdoor pools
2 outdoor pools, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Mountain Lake Lodge offers 100 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. This Pembroke hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mountain Lake Lodge features 2 outdoor swimming pools, a spa tub, and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Mountain Lake Lodge is a smoke-free property.

Harvest Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Stony Creek Tavern - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Mary's Market & Cafe - This café serves light fare only. Open daily.
Salt Pond Pub - This pub specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Harvest Restaurant
  • Mary's Market & Cafe
  • Salt Pond Pub
  • Stony Creek Tavern

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Ecotours
  • Games
  • Golf carts
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • Shopping mall
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Firepit
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 27 buildings
  • Built in 1936
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room coffee
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Firewood fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mountain Lake Lodge Pembroke
Mountain Lake Pembroke
Hotel Mountain Lake
Mountain Lake Lodge Hotel
Mountain Lake Lodge Pembroke
Mountain Lake Lodge Hotel Pembroke

Mountain Lake Lodge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 429 reviews" "
Rating 8 - Good. 98 out of 429 reviews" "
Rating 6 - Okay. 36 out of 429 reviews" "
Rating 4 - Poor. 27 out of 429 reviews" "
Rating 2 - Terrible. 5 out of 429 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay while we moved our daughter into VT. Definitely coming back!
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Neal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place
Stayed 2 nights in Jul 2024

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property was lovely , the dining options was not that good. Could have had more diversified food options in the harvest restuarant
Stayed 1 night in Aug 2024

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible- friendly, helpful, and engaging
Stayed 3 nights in Aug 2024

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Glad we could stay for a short visit.
Stayed 1 night in Aug 2024

10/10 Excellent

bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice, the property was very clean... only downside is no a/c in the main lodge but it stayed cool even though it was 80 degrees during the day.. every room has a celing fan and a box fan for extra air movement. But had a excellent stay. Kalise was a great server.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning scenery and kind people
Stayed 2 nights in Aug 2024

6/10 Okay

Leon, Bradenton

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2024

10/10 Excellent

Lenny

Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to get away and spend quality time with that special someone
Stayed 3 nights in Jul 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet and relaxing stay in the mountains. Staff was amazing. If going in the summer be aware that there is no AC. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, excellent room, majestic grounds. my complaint is that checkout time is 11am and so at 10am we returned to our room to shower and get ready to leave but instead found that our stuff had been thrown away and the beds stripped. upon asking about this at the desk I was told.. "I dont know, it says you have been checked out since yesterday" . she then called for some help from the back, but upon the arrival of that help.. i quickly decided to cut my losses and leave with as few words exchanged as possible!
Stayed 1 night in Jul 2024

4/10 Poor

Jeremy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk manager was rude on 2 occasions. She tried to charge us an additional fee when checking out. She said it was for the wifi and other amenities. We told her we had already paid this fee and she argued we hadn't. A quick look at our card showed we had. She was very short and rude after that. Also it says the wifi is complimentary. All the other employees were great and a pleasure to talk to. The grounds are pretty run down. Rotten boards on walkways. Some marked with cones. Walkways overrun with brush. Completely dead trees around parking area. A good wind could put them on a vehicle. The breakfast buffet was the same you get complementary at any Holiday Inn but its $20 here. Also the fruit sat out all morning with no lid on it and was covered by fruitflys.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Carrie

Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Aliesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
😍
Stayed 1 night in Jul 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice, but no lake.
Could have mentioned that the lake is no longer there. Hotel / property looking very tired. But still a cute trip.
Stayed 1 night in Apr 2024

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was amazing! The peacefulness and nature were so relaxing. Will definitely be returning..soon!!!
Stayed 2 nights in Jun 2024