Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Exterior
Reception
Pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Bloomington-Normal Factory Stores
    ‪16 min walk‬
  • Grossinger Motors Arena
    ‪5 min drive‬
  • Miller Park Zoo
    ‪5 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Bloomington hotel close to Bloomington-Normal Factory Stores
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Bloomington-Normal West, IL is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 305 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 192 out of 1003 reviews
Rating 4 - Poor. 123 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Leticia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

abbey

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent hotel for a low price. Staff was very friendly, nice clean and updated rooms.
Stayed 1 night in Dec 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Michelle

Disliked: Staff & service, property conditions & facilities
Absolutely the worst customer experience ever. I booked a 2 night stay for my 6 year old grandson for the weekend since this property has an indoor pool. Upon arrival, I noticed that the pool was closed due to maintenance. I told the lady at the front desk that I wanted to cancel my reservation since the reason I booked the room was because I wanted to stay at a property that had a pool. The clerk was extremely rude and told me that she would not refund my money. She stated that I would not be able to find a cheaper place to stay so I shouldn’t be so petty about the pool. I informed her that at this point I needed to stay at a place with a pool for my grandson to enjoy since we were staying two days. After over an hour of waiting she still refused to refund my money or let me transfer my reservation to another property. I ended up booking staying at the Chateau since it had a nice pool AND hot tub. I have stayed at other County Inn & Suites and have never had an issue. I will never stay at this hotel again or deal with such disagreeable people.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out, employees were nice and helpful, plenty of parking, room was clean and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly checkin. Clean. Had to leave before breakfast hours, so no comment on that.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

janet

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the room to the breakfast was perfect! Will be coming back
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good people, clean, good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Traveled with family
Liked: Staff & service
The staff we came into contact with were very nice and helpful. Always friendly. Our beds were comfortable. The floor in our room could have been cleaner.
Stayed 3 nights in Sep 2024

2/10 Terrible

jithin

Stayed 3 nights in Jul 2024

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Traveled with family
Liked: Staff & service
Rooms are relatively inexpensive. The air conditioner worked well. The bathroom had some of the elements/fixtures coming out from the wall. There was a ceiling leak in the fitness center which made some of the equipment unusable. But the staff was very friendly and accommodating. There was a nice selection at breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Roger E.

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Roger E.

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024