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Hampton Inn & Suites Bloomington - Normal

2.5 star property

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Photo gallery for Hampton Inn & Suites Bloomington - Normal

Indoor pool
Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV
Free daily buffet breakfast
One king studio sofabed nonsmoking | Down comforters, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
320 S Towanda Ave, Normal, IL, 61761
  • Illinois State University
    ‪5 min drive‬
  • Illinois Wesleyan University
    ‪5 min drive‬
  • Carle BroMenn Medical Center
    ‪5 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible

Down comforters, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nonsmoking

Down comforters, desk, laptop workspace, blackout drapes

One king studio sofabed nonsmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds nonsmoking

Down comforters, desk, laptop workspace, blackout drapes

Two queen beds nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

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About this property

Hampton Inn & Suites Bloomington - Normal

Normal hotel close to Eastland Mall
An indoor pool, a health club, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hampton Inn & Suites Bloomington - Normal offers 128 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Normal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
Hampton Inn & Suites Bloomington - Normal features an indoor pool and a health club. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 1058 square feet (98 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, shopping on site, and a front-desk safe. Onsite self parking is complimentary.

Hampton Inn & Suites Bloomington - Normal has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,058 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 100 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites BloomingtonNormal Hotel
Hampton Hotel Normal
Hampton Inn Normal
Normal Hampton Inn
Hampton Inn Suites Bloomington Hotel
Hampton Inn Suites Bloomington Normal
Hampton Inn Suites BloomingtonNormal
Hampton Inn Suites Bloomington Normal
Hampton Inn & Suites Bloomington - Normal Hotel
Hampton Inn & Suites Bloomington - Normal Normal
Hampton Inn & Suites Bloomington - Normal Hotel Normal

Hampton Inn & Suites Bloomington - Normal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Donna

Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice. Older. Bedding needs to be replaced. When we arrived no one was at the front desk. We had to wait. We were tired and just wanted our room. Needs improvement. Breakfast was just ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with access to everything you might need. Hotel was kept in wonderful shape. Great stay.
Stayed 1 night in Feb 2025

4/10 Poor

Tasha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Suite was downgraded, hot tub under maintenance
Stayed 2 nights in Feb 2025

6/10 Okay

Donovan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

LARRY

Stayed 2 nights in Feb 2025

6/10 Okay

Jolene M

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, improvements needed

Hotel was clean and comfortable. My first stat at a keyless hotel (key on phone), which I loved. I always lost the traditional keys. It’s nice how the app notifies you that room is ready, able to check in (through app) 3 hours early. One complaint was the mini fridge was barely working so I constantly had to run and get ice (ice machines on all floors but only ones working were on 1st, 3rd and 5th floor. I was on the second floor. I didn’t complain bc by time I realized it, I was already unpacked and didn’t want to chance switching rooms. I had a suite, which had a sink,so I iced drinks down in it. My complaint was the pool area. It was directly below me. Pool hours ended at 10 pm, tho people were swimming until way after midnight. My room was directly above the pool and I heard kids screaming, laughing, in pool area through the floor. Do not choose or accept room 201 or you will go through same. This is a dog friendly hotel. I have 3 dogs, none with me on this trip. Plenty of dog potty stations (doggy poo bags and a garbage) yet there was dog poop everywhere. If people aren’t picking up after dogs, enforce with a fine or have an employee pick it up daily. The carts used to take luggage to and from room, ppl take to room and don’t return. This wasn’t bc they were checking out as they had 3 and 2 were missing for 2 days.
Stayed 3 nights in Feb 2025

2/10 Terrible

zachary

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave away room without notice
Stayed 2 nights in Feb 2025

10/10 Excellent

Taryn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and great staff.
Stayed 1 night in Feb 2025

6/10 Okay

Ann

Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te help at customer service was great. We were bummed as the hot tub was out of service and it doesn't state that anywhere on the website and was the main reason we stayed here. Overall, location is great.
Stayed 1 night in Feb 2025

4/10 Poor

Wai Suen

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hampton Inn and Suites property on Towanda for the most part was tolerable. I have contacted the front desk the day before we arrived and the person ensured us that the elevators work, the pool was open, and the hot tub was working. When we arrived, we learned that the hot tub was inoperable and an employeee Jon or Joe mentioned that the hot tub had been down for awhile. We had issues with the Toilet roll holder breaking, along with the towel rack outside. The main issue we had was my daughter and her friend staying in a room with the other cheer team. The door would not shut or open without extreme force, which is a safety hazard, so they could not safely lock the door. The girls are underage, and the manager on duty said, "There's nothing we can do about it." The manager on duty's lack of empathy, appeared like he did not care, nor want to take responsibility in resolving this issue. However the other person(I think his name is either Jon or Joe) took the time to look for another room that can safely be locked, with an issue of the toilet running. This employee went above and beyond to ensure that the girls were able to be safe. Once this was taken care of, the manager on duty made sure he took responsibility for this, which I know that Jon or Joe is the one who went out of his way. Kudos to this person for ensuring the safety of the girls. He deserves the real credit for being an outstanding employee.
Stayed 2 nights in Feb 2025

8/10 Good

Kent

Stayed 1 night in Feb 2025

6/10 Okay

Aj, Lake Villa

Liked: Staff & service
Nice
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and the hotel was quiet and comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Kathryn

Disliked: Cleanliness, property conditions & facilities
Property could use updating. The room's latch lock had been broken and was somewhat glued back together, the wall paper was peeling, the door stop was stuck into the wall and the remote control didn't have a back to it. The bed was clean and comfortable and the breakfast was pretty good.

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was helpful and friendly. Room was clean and bed was comfortable. Breakfast was average and nice to have available.
Stayed 1 night in Nov 2024

8/10 Good

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Ronald, Park Forest

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Received 24-hour notice the elevator was out of order. Best option was 3rd floor room. Room was clean but needed update and repairs. Pool was also out of order. Staff was profesional and courteous.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Matt

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Hampton Inn in Normal, Illinois, and I must say my experience was quite disappointing. The main issue during my visit was that both elevators were out of service. This presented a significant challenge, especially as I was traveling with someone who has a disability. Navigating multiple flights of stairs was not only inconvenient but also unsafe and inconsiderate for any guests who may have mobility issues. In addition to the elevator situation, I noticed that the hotel is in dire need of updating. The decor felt dated, and the rooms lack the modern amenities one would expect from a hotel in this price range. The overall atmosphere seemed worn, which detracted from the comfort and enjoyment of our stay. While the staff was friendly and tried to be accommodating, service alone can’t rectify the underlying issues. Unfortunately, I left feeling that my stay did not meet the standards typically associated with Hampton Inns. I hope the management addresses these problems, as it could be a great place to stay with a little investment in maintenance and modernization. For now, I cannot recommend this hotel, especially for anyone traveling with accessibility needs.
Stayed 1 night in Jan 2025

10/10 Excellent

BETHANY, Normal

Stayed 1 night in Dec 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Good trip
Stayed 1 night in Dec 2024