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Hampton Inn & Suites Bloomington - Normal

2.5 star property

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Photo gallery for Hampton Inn & Suites Bloomington - Normal

Indoor pool
Exterior
Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV
Room, 1 Queen Bed, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
320 S Towanda Ave, Normal, IL, 61761
  • Illinois State University
    ‪5 min drive‬
  • Illinois Wesleyan University
    ‪5 min drive‬
  • Carle BroMenn Medical Center
    ‪5 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible

Down comforters, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nonsmoking

One king studio sofabed nonsmoking | Down comforters, desk, laptop workspace, blackout drapes

One king studio sofabed nonsmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds nonsmoking

Down comforters, desk, laptop workspace, blackout drapes

Two queen beds nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

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About this property

Hampton Inn & Suites Bloomington - Normal

Normal hotel close to Eastland Mall
An indoor pool, a health club, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hampton Inn & Suites Bloomington - Normal offers 128 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Normal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
Hampton Inn & Suites Bloomington - Normal features an indoor pool and a health club. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 1058 square feet (98 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, shopping on site, and a front-desk safe. Onsite self parking is complimentary.

Hampton Inn & Suites Bloomington - Normal has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,058 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 100 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites BloomingtonNormal Hotel
Hampton Hotel Normal
Hampton Inn Normal
Normal Hampton Inn
Hampton Inn Suites Bloomington Hotel
Hampton Inn Suites Bloomington Normal
Hampton Inn Suites BloomingtonNormal
Hampton Inn Suites Bloomington Normal
Hampton Inn & Suites Bloomington - Normal Hotel
Hampton Inn & Suites Bloomington - Normal Normal
Hampton Inn & Suites Bloomington - Normal Hotel Normal

Hampton Inn & Suites Bloomington - Normal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Ronald, Park Forest

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Received 24-hour notice the elevator was out of order. Best option was 3rd floor room. Room was clean but needed update and repairs. Pool was also out of order. Staff was profesional and courteous.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Matt

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Hampton Inn in Normal, Illinois, and I must say my experience was quite disappointing. The main issue during my visit was that both elevators were out of service. This presented a significant challenge, especially as I was traveling with someone who has a disability. Navigating multiple flights of stairs was not only inconvenient but also unsafe and inconsiderate for any guests who may have mobility issues. In addition to the elevator situation, I noticed that the hotel is in dire need of updating. The decor felt dated, and the rooms lack the modern amenities one would expect from a hotel in this price range. The overall atmosphere seemed worn, which detracted from the comfort and enjoyment of our stay. While the staff was friendly and tried to be accommodating, service alone can’t rectify the underlying issues. Unfortunately, I left feeling that my stay did not meet the standards typically associated with Hampton Inns. I hope the management addresses these problems, as it could be a great place to stay with a little investment in maintenance and modernization. For now, I cannot recommend this hotel, especially for anyone traveling with accessibility needs.
Stayed 1 night in Jan 2025

10/10 Excellent

BETHANY, Normal

Stayed 1 night in Dec 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Good trip
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

4/10 Poor

kim

Traveled with partner
Frequent traveler to the area and have stayed here once before. Both times I found the beds lacked good support and room temperature fluctuated a lot making a too hot/chilly cycle all night. Worst, we paid the full posted price but the hot tub was out of order and the elevator was broken. Of course they kept my disabled husband and I on the 3rd floor making life more difficult than it had to be. No help or compensation was offered. We won't be staying there again!
Stayed 1 night in Jan 2025

6/10 Okay

Susan, Wylie

Traveled with family
Liked: Cleanliness
We have stayed at the property several times through the past 10 years. This time wasn't as good as past times. We were notified by phone earlier in the day on the day we were to arrive that the elevators weren't working and given the choice to stay or not with free cancellation. We kept the reservation only because we had already paid through Expedia and didn't want the hassle of trying to figure that part out when we were traveling and didn't have time to find another hotel. First floor rooms would have been our first choice, but we were at least able to get 2 second floor rooms. The biggest inconvenience was having to go to the stairs at the end of the first floor hallway and carry the luggage up. Then go half way down the second floor hall to get to our rooms. Check-in was ok, but I've had better experiences in the past and the employee was coughing quite a bit when handling the cards. Later in the evening when we returned my key wasn't working so I had to wave at the employee sitting in the lounge area to open the door.The rooms were fine and clean. Aside from being out of syrup the breakfast was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

We always stay at a hampton, but i was a little disappointed this time. The elevator was not working, the hot tub was in the process of being repaired so it was unusable as well. The ice machine on our floor was also not operational so you had to use the stairs to go to the next floor to get ice.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Staff & service
Excellent customer service (Jasmine). They went above and beyond in a stressful pending winter storm travel situation, offering to help in perfect way before being asked.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, snellville

Stayed 1 night in Dec 2024

6/10 Okay

Amy

Traveled with family
Disliked: Property conditions & facilities, room comfort
The elevator wasn’t working and we were on the 4th floor- they did call ahead and let us know. The hot tub wasn’t working, no towels in the pool area, and the shampoo and conditioner bottles were empty. The pillows were terrible. The heat in our room would not turn off.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a very nice stay, I just wish the hot tub was running
Stayed 1 night in Jan 2025

6/10 Okay

Sabrina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

No Elevator

The stay was ok, but the elevator was broken, therefore we couldn't get the type of room we requested. Overall comfortable for the night
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

The elevator wasn't working for the entire 3 days and was put on the 4th floor. The pool and hot tub were also out of order. No accommodation or discount was even offered. The room was not very clean, one pillow case had a blood stain on it, and the remote for the tv didn't work properly.
Stayed 2 nights in Dec 2024

4/10 Poor

Laureen

Stayed 2 nights in Dec 2024

10/10 Excellent

Carolyn

Stayed 1 night in Nov 2024

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The breakfast was amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 1 night in Nov 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good choice for the price (despite some issues)

I stayed here previously, and was satisfied other than the hot tub being out. This time I was surprised that the pool was out as well as the elevators! Wish I had known that as I was on second floor, and have bad knees. Will have to do deeper research next time.
Stayed 2 nights in Dec 2024

6/10 Okay

susan

Stayed 1 night in Dec 2024