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Hampton Inn & Suites Bloomington - Normal

2.5 star property

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Photo gallery for Hampton Inn & Suites Bloomington - Normal

Indoor pool
Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV
Free daily buffet breakfast
Meeting facility
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
$98
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
320 S Towanda Ave, Normal, IL, 61761
  • Place, The Shoppes at College Hills
    ‪3 min walk‬
  • Place, Eastland Mall
    ‪2 min drive‬
  • Place, OSF HealthCare
    ‪4 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪7 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, down comforters, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | 1 bedroom, down comforters, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

1 bedroom, down comforters, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nonsmoking

1 bedroom, down comforters, desk, laptop workspace

One king studio sofabed nonsmoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two queen beds nonsmoking

1 bedroom, down comforters, desk, laptop workspace

Two queen beds nonsmoking

9.0 out of 10
Wonderful
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Bloomington - Normal

Normal hotel close to Eastland Mall
An indoor pool, a health club, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hampton Inn & Suites Bloomington - Normal offers 128 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Normal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
Hampton Inn & Suites Bloomington - Normal features an indoor pool and a health club. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 1058 square feet (98 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, shopping on site, and a front-desk safe. Onsite self parking is complimentary.

Hampton Inn & Suites Bloomington - Normal has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,058 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 100 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites BloomingtonNormal Hotel
Hampton Hotel Normal
Hampton Inn Normal
Normal Hampton Inn
Hampton Inn Suites Bloomington Hotel
Hampton Inn Suites Bloomington Normal
Hampton Inn Suites BloomingtonNormal
Hampton Inn Suites Bloomington Normal
Hampton Inn & Suites Bloomington - Normal Hotel
Hampton Inn & Suites Bloomington - Normal Normal
Hampton Inn & Suites Bloomington - Normal Hotel Normal

Hampton Inn & Suites Bloomington - Normal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Crystal Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the hotel and rooms were clean.
Stayed 1 night in Aug 2025

6/10 Okay

Gail

Traveled with family
Liked: Staff & service, property conditions & facilities
Had to stand in 2 in of water to take a shower. No conditioner in shower. 2 pillows equaled a normal one. Some of the linens were worn. Shower magnet wouldn't stay so water would get all over floor and water pressure was very low.
Stayed 3 nights in Aug 2025

6/10 Okay

Marie-Christine

Business traveler
It's in a good location and the parking is easy.
Stayed 1 night in Aug 2025

10/10 Excellent

Alfredo

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Elizabeth greeted us and made us feel welcome. The facility was very nice. Convenient location too.
Stayed 1 night in Jul 2025

10/10 Excellent

Jairo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rifat

Water stagnation problem in bath tub
Stayed 3 nights in Aug 2025

8/10 Good

Tom

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Though clean room & very nice staff this Hampton not quality were used to. Looks very old..... Carpets, flooring must be original, look old & dirty. First room given, light in bathroom didn't work. Given new room. Adequate but wouldn't say nice. Time for remodel. The team & future clients deserve.
Stayed 1 night in Aug 2025

6/10 Okay

jonathan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like a standing lamp was missing in the corner by the table. Only light available was the wall lamps above the the bed. It was dark
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable, spacious, clean, food was great and friendly staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald, Park Forest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, modern facility. Courteous, professional staff. Meets all expectations.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Susan, Hutchinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several food options available near by. Great price for the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Stayed 1 night in Aug 2025

8/10 Good

Jennifer L

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was extremely nice and professional. The hotel was a little bit rundown cosmetically with Marks on the wall but clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jane

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I never stayed there I was never even near there somehow it got booked by mistake and expedia did not respond to my attempts to cancel my stay. I spent the night in Chicago no help from Expedia. They never confirmed my first attempt to book at quality inn and then booked me at a Hampton that was no where near where i was
Stayed 1 night in Aug 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was adequate coffee eh Water in bathroom sink was a trickle
Stayed 1 night in Aug 2025

4/10 Poor

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Person that checked us in was not very friendly. Seemed like we were bothering him. Room had hair on the floor in the bathroom. Fan made all kinds of strange noises during the night. Overall not a very pleasurable experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chlorine in pool wasstrong

Things went well except the pool. The temperature was nice, but it had too much chlorine. Eyes burned badly. Hot tub was fine. Breakfast area was very nice.
Stayed 1 night in Jul 2025

4/10 Poor

Judith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sadly, this hotel needs a refresh and deep clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service comfortable room and good breakfast
Stayed 5 nights in Jul 2025

4/10 Poor

Meghan

Disliked: Cleanliness, property conditions & facilities

Not good

The cleanliness was sad from this hotel. As a Hampton, I expected better. The shower was not cleaned thoroughly and the floors were sticky. We stayed three nights and asked for fresh towels and sheets each day, never happened. The room was never serviced even after repeat asks. I picked up my own fresh towels each night. Disappointing is an understatement. Won’t stay here again.
Stayed 4 nights in Jul 2025