6/10 Okay
Debbie
Business traveler
Feb 26, 2025
Liked: Cleanliness, staff & service
I have gotten in the habit of using your facility when I come to visit my freshman student at ISU. i was down for the one night stay last Sunday. I arrived in town about 12:30 after my solo drive down. I stopped to see if by any chance there was a room avaiable. I had some issues with my blood sugar on the way down and wanted to do some testing and remedy the situation with medication. The desk clerk was very nice, as I have found to be true at your hotel in the past. She said she had rooms available
But that I had to pay an extra 20 dollars.
I was a little surprised but said yes as I did not want to deal with my testing in a public place.
I understand fully that 3:00 pm is check in
time but I also remember coming for a stay in the where there was a wedding and waited for an extra hour and a half and as the lobby was overflowing with guests. Breakfast was not an option as the large group simply overwhelmed the breakfast staff and supplies. Things happen and it has definately has it deterred me from returning. I left this past Monday morning 2 hours before check in and as always sought out the cleaning people to let them know I
Was checking out do they could get an early start.
I will be returning it just making sure I do not arrive early. I like to establish a relationship with The businesses in Bloomington/Normal as
MY freshman has three plus more years and our family comes down a lot
Debbie
Stayed 1 night in Feb 2025