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Best Western Plus Bluffton / Hilton Head Hotel

2.5 star property

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Photo gallery for Best Western Plus Bluffton / Hilton Head Hotel

Exterior
Desk, laptop workspace, iron/ironing board, WiFi
Property amenity
Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Private kitchenette | Microwave, coffee/tea maker
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
$141
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
259 Okatie Village Dr, Bluffton, SC, 29909
  • Place, Argent Lakes Golf Course
    ‪3 min drive‬
  • Place, Okatie Creek Golf Club
    ‪3 min drive‬
  • Place, River Street
    ‪36 min drive‬
  • Airport, Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed, Full Kitchen)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed, Full Kitchen)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed, Full Kitchen)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 6

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Full Kitchen

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Full Kitchen, Sofabed, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Sofabed, Full Kitchen, Non-Smoking

  • Sleeps 4

Accessible Suite 2 Queen, Mobility Accessible, Communication Accessible, Bathtub, Sofabed, Full Kitchen, Non Smoking

  • Sleeps 6

Similar properties

Exterior
Holiday Inn Express Bluffton at Hilton Head Area by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
Holiday Inn Express Bluffton at Hilton Head Area by IHG

About this property

Best Western Plus Bluffton / Hilton Head Hotel

Bluffton hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Change of towels is available on request.
Best Western Plus Bluffton / Hilton Head Hotel offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels and Netflix.

This Bluffton hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus Bluffton / Hilton Head Hotel features a 24-hour fitness center and a seasonal outdoor pool. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a convenience store. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in October 2024.

Best Western Plus Bluffton / Hilton Head Hotel is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Renovated entire property - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The seasonal pool will be open from November 01 to March 01

Property is also known as

Best Plus Bluffton Hilton Head
Best Western Plus Bluffton / Hilton Head Hotel Hotel
Best Western Plus Bluffton / Hilton Head Hotel Bluffton
Best Western Plus Bluffton / Hilton Head Hotel Hotel Bluffton

Best Western Plus Bluffton / Hilton Head Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 132 reviews
Rating 8 - Good. 20 out of 132 reviews
Rating 6 - Okay. 2 out of 132 reviews
Rating 4 - Poor. 2 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for peace and quiet

Great place to stay and it was very peaceful and quiet.. I hate staying at hotels because of people and noise and people going in and out all hours of the night being noisy but this place was quiet and every employee spoke and said hello and goodbye as you were leaving.. breakfast was great.
Stayed 3 nights in Aug 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Simplicity
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting Roach Filled Hotel. Won’t Give Refund.

This place was absolutely disgusting. My partner and I check in late at night around 12 in the morning on a road trip down to the south after reading reviews that it was clean. This place couldn’t be dirtier. After checking we walked to the elevator and saw a German cockroach. Once we got to our room we found plenty more German cockroaches. The room was also filthy with crumbs on the floor and the hallways of the hotel had dirty bedding sitting outside doors, pizza boxes, and dirty shoes. My partner and I were not going to stay here so we immediately checked out and told the front desk person about the roaches. When we told her about this she said oh those little brown ones yeah I’ve been seeing those around. Clearly this has been a known issue to the hotel. Despite us checking out because of the uncleanliness of this hotel we were told that we were not going to receive a refund. We called both hotels.com which we booked through and the corporate number for Best Western along with the hotel itself and we were denied a refund from all parties and we were passed around by all of the parties as well being told that the other had to approve the refund. I am still sitting here with no refund and I have multiple pictures to show how dirty and disgusting this hotel was. One Best Westerns website they claim to care about the safety of their guest while simultaneously violating the general legal obligation to provide a safe and habitable environment for guests. Don’t stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Rated

Nice place to stay. Friendly staff and the room was very comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

GLEN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is just barely holding on. None of the ice machines worked, there were guests sitting in the hallway due to multiple people (MULTIPLE) staying in the rooms, I think they were permanent. No breakfast. If I would have known all these things in advance I would have paid more and stayed somewhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean and friendly!
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel was nice and clean. We loved the pool. It was a little dirty so we had to clean out the dead insects. The lady working the front desk was very nice and accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Willemina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff! Only reason not 5 star is due to not being able to connect TV to In house WiFi in order to stream. We did not ask could we do this from the staff which could have answered the question. All great stay here!
Stayed 3 nights in Jul 2025

10/10 Excellent

Isaac

Stayed 3 nights in Jul 2025

10/10 Excellent

adriano

Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay with our kids. The queen suite was spacious & so clean. It seems like the hotel is new, so everything is in super great condition & it even has a new place smell. We had plenty of towels and since we used the pullout bed, the staff made sure we had extra linens and pillows. It’s a dog friendly hotel and the staff make sure it’s extra clean. I’d never know a dog was ever even on the property if I didn’t see them with my own eyes. They had a great breakfast selection & the pool was nice for the kids. It’s not right next to any restaurants, but within 10 minutes of lots of places to eat.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Very clean and excellent staff!
Stayed 4 nights in Jun 2025

10/10 Excellent

Molly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property, clean, quiet, great breakfast, friendly staff. Convenient location!
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was not a safe in our room. I did not like that the shower curtain was almost impossible to slide along the rod. I did not like that one of the beds pop like the sound of sheet metal when you lay down in it. I had one issue with staff. Our last night someone staying at the hotel had parked they large truck with trailer across all of the available parking spaces by the rear entrance. As I use a cane it was difficult for me to park farther away and transit to the door. I notified the folks at the front desk and they told me they would take care of the situation. Unfortunately the vehicle was still there the next morning. What I did like is the cleanliness and nearness of the hotel and grounds, the helpful demeanor of the staff, and the hotels location near restaurants. The morning breakfast area was kept very clean and the food and coffee were great!
Stayed 4 nights in Jun 2025

6/10 Okay

Cassandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dislikes: shampoo and conditioner bottles size of my thumb (one bottle per person per shower and could barely squeeze it out. The water never got super hot. The lights flashed on and off in the whole unit...they offered to move us to another unit at 10pm but we just checked out the next day, 2 days early. Manager said would refund the 2 days though; the TV was only basic satellite; the springs in the matresses were very loud. LIKES: The management; the exercise gym; the bathtub was awesome; location to Sun City; the newness of the hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Hotel was very clean and staff were friendly. Love the fact that they had quiet hours posted!
Stayed 1 night in Jun 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel was very clean and the Staff was incredibly nice and helpful. Only complaint was the breakfast. The Eggs were awful, overheard other folks saying the same thing. But I would absolutely recommend and stay at the hotel again. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Coleen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025