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Sai Gon Phong Nha Hotel

3.5 star property

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Photo gallery for Sai Gon Phong Nha Hotel

View from property
Aerial view
Exterior
Suite | Minibar, in-room safe, desk, soundproofing
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
DT20, Phong Nha, Son Trach, Bo Trach, Quang Binh
  • Phong Nha Visitor Center and Square
    ‪2 min walk‬
  • Phong Nha Cave
    ‪8 min drive‬
  • Suoi Nuoc Mooc
    ‪18 min drive‬
  • Dong Hoi (VDH)
    ‪48 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, soundproofing

Standard Triple Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Sai Gon Phong Nha Hotel

3.5-star hotel in Phong Nha
2 restaurants, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Sai Gon Phong Nha Hotel offers 48 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Sai Gon Phong Nha Hotel has designated areas for smoking.

Bong Ruoi - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bong Ruoi

Things to do

  • Bicycle rentals
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

We should mention

This property does not have elevators

Property is also known as

Sai Gon Phong Nha
Sai Gon Phong Nha Hotel Dong Hoi
Sai Gon Phong Nha Hotel Hotel
Sai Gon Phong Nha Hotel Bo Trach
Sai Gon Phong Nha Hotel Hotel Bo Trach

Sai Gon Phong Nha Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

5.8/10

Cleanliness

5.6/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kate, Werribee South

Stayed 1 night in Feb 2025

2/10 Terrible

Gillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgraceful place

Well, I find it Ironic that Hotels.com send me an email for a review of a hotel I did not even stay in! I had booked 3 nights through hotels.com for Saigon Phong Nha Hotel. When I arrived there was no one at the property to even check me in. I looked around everywhere for someone. The front of the building has a restaurant/function room and all the lights were left on. I could walk anywhere I wanted in the hotel and not a single staff member to be seen. The reception desk unattended. The amount of trash outside the hotel makes it look like a dump. I had to, after trying for over an hour to find someone! Go and look for another hotel. I immediately book the 3 nights with said hotel because I was disgusted with not only the fact that the hotel didn’t check us in but the state of the place and lack of security. My booking is now over two weeks old and everyday I contact hotels.com for my refund and all they keep telling me is they cannot get through. The hotel is refusing to pay back My money it would seem according to Hotels.com, however I visited the hotel the next day to raise the issue and spoke to the man on reception and the owner when he could not understand me. The manager said I would be refunded and I had to contact Hotels.com for them to process the refund. Avoid staying here. If you can’t check in to your room what’s the point in booking?
Stayed 3 nights in Feb 2020

8/10 Good

Ke, Sollers Hope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet breakfast, quiet air con, good bathroom. The only complaint is that we made special request - "if no elevator could we have a 2nd floor room" There is no elevator and we were given a room on the top floor. The hofel was nearly empty and we are old and find it difficult to climb stairs.
Stayed 2 nights in Feb 2020

4/10 Poor

Greg

Disliked: Staff & service, room comfort

Hummm!!

It served it purpose. The aircon didn’t work well so they said we could take any room, but after we unpacked we simply stayed. Desk was often unmanned. Beautiful location. It’s hard for me to say bad things about this hotel. When I came in from a trek at 8pm with nasty clothes they were able to get them cleaned by 6am the next morning for my travels.
Stayed 1 night in Sep 2018

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
A clean hotel which seemed one of the best in the area! Bed was comfortable, however the breakfast wasn’t so good. The receptionist helped us with laundry too.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Saigon Phong nha

Clean hotel /nice room /comfortable bed /no surprise /just beside phong nha cave boat tour.

6/10 Okay

An

Disliked: Staff & service, room comfort
Hotel location is good but poor service, very noisy was told room was next to hot water pump
Stayed 1 night in Mar 2018

6/10 Okay

michelle

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Tæt på Cave

Dette hotel ligger godt i forhold til Phong na Cave og det er tæt på nat bussen kæmpe plus når man kommer om natten. Sød til at hjælpe i receptionen
Stayed 1 night in Jan 2024

6/10 Okay

YONGWOO, 여주

Disliked: Cleanliness

그저그래요.

보트 타는곳 옆이라 좋고 호텔이 그럭저럭 ... 아침이 부실해요.
Stayed 1 night in Jan 2019

4/10 Poor

geunmyung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is messy, the breakfast is terrible.
Stayed 2 nights in Sep 2018