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It was ok

Não se deixe enganar pelas lindas fotos que colocam no anúncio, nem muito menos pela localização. Você reserva a Pousada como se fosse quase frente mar. O endereço te coloca em outro lugar completamente diferente, que não é a praia de João Fernandes. A pousada está mais próxima da praia dos Ossos. Lamentável! Estrutura do hotel é extremamente velha, não é um lugar onde você se sente acolhido. Kit de amenizeis é horrível, sabonete de pousada amadora. Toalhas muito simples. Cama desconfortável. Jamais me hospedaria novamente. Experiência muito ruim!

Estadia incrível, Cadu muito atencioso com tudo. Quarto super limpo e cheiroso . Café da manhã servido com muito capricho. A vista dos quartos e da piscina é de tirar o fôlego . Se você procura um atendimento personalizado este hotel boutique com certeza lhe atenderá perfeitamente.

Nous avons passé un merveilleux séjour dans cet hôtel. Le personnel a été formidable, toujours accueillant, souriant et disponible. Le seul petit point à améliorer concerne les extérieurs et la piscine, qui mériteraient un peu d’entretien ou de rénovation. Mis à part cela, tout était parfait et nous recommandons cet établissement avec plaisir.

The disappointment started when I asked about an early check in. The rudeness of the email I received was impressive. It was not helpful, not clear, the language was poor, and the tone was simply rude, to the point that I had to complain about it. The room itself felt like they were constantly trying to patch things up rather than properly maintain it. The toilet door was only half painted and showed clear signs of wear and tear. The same could be said for almost everything in the toilet. Near reception, by the lift, there was a socket hanging from the wall. Maybe they were planning to install a light there? I really don't know. The signs everywhere looked old and tired, and overall, I don't even have words for the condition of the place.

Most hotel staff were excellent but some let the others down. Hotel has 2 restaurants casual and formal. Both nice and suit the occassion. Copacabana area is dirty, tired and you need to be super careful. We were advised this at check in.