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Arch Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arch Hotel

Outdoor pool
Exterior
Lobby
Deluxe Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jl. Pajajaran No. 225, Bogor, West Java, 16153
  • Botani Square
    2 min drive
  • Bogor Botanical Garden
    6 min drive
  • Bogor Presidental Palace
    7 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    35 min drive

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

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$53 total
includes taxes & fees
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About this property

Arch Hotel

3-star Bogor hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a children's pool are onsite.
Arch Hotel offers 105 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Bogor hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Arch Hotel provides an outdoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a garden, concierge services, and laundry facilities.

Arch Hotel is a smoke-free property.

Malabar - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • Malabar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Arch Hotel Bogor Horison
Arch Hotel Horison
Arch Bogor Horison
Arch Horison
Arch Hotel Bogor
Arch Bogor
Arch Hotel Bogor By Horison
Arch Hotel Hotel
Arch Hotel Bogor
Arch Hotel Hotel Bogor

Arch Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 14 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean and quiet Staff very friendly and helpful
Stayed 2 nights in Jul 2019

8/10 Good

Christabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad
Not bad, but too bad no fridge provided
Stayed 1 night in Dec 2017

2/10 Terrible

Eduard, Jakarta

Disliked: Cleanliness, staff & service, room comfort
Poor service and hygiene
We arrived around 11.30 am at the hotel, much earlier then expected after a 20 km hike. A seemingly uninterested receptionist flatly told us check in is only at 2 pm - full stop. Flabbergasted we figured to wait and rest at the pool, only to find out it did not look anything like advertised. There was no sign of hospitality either (no bar or service personnel at the pool, no welcome drink, etc.) from the hotel, so we spent over two hrs waiting at a place called "the Harvest" next door. The hotel was booked for two nights at what we thought was a nice hotel with a nice pool for R&R. Being disappointed we decided to cancel the second night. When informed, the hotel personnel, including a senior, demonstrated zero comprehension of customer service or flexibility and were not willing to cancel and refund the second night. Only after calling CS at hotels.com, who's rep went out of his way, we were assisted satisfactorily. Excellent service from hotels.com, adding something memorable to a substandard experience. The rep even requested to talk on the phone to the hotel senior and escalated. Now that is what I call service! Once in the room we discovered lipstick smudges and other spots on the pillows and sheets, no toilet paper, no extra bed (which we requested upon check in), no laundry bags and incomplete amenities. Although we will never come back to this hotel, it did get us to experience the impressive level of CS from hotels.com. The next hotel is already booked.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Sui Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for short stay with nearby shopping and food areas.

10/10 Excellent

Tania, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
We love stay one night in here. It's very comfortable and great location.

8/10 Good

john a, brisbane austr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ja and a from bris austr.
service all round was great staff asst when req.bkfs was not set up for eurosas was at every hotel in java that we stayed. only in bali where euros was the norm did we get bacon and eggs etc .would not hesitate to recommend hotel as worth money spent.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

MuhammadFadli

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Abdan

Liked: Staff & service, room comfort
Perlu perbaikan di beberapa sudut kamar. Suara outdoor unit AC bising. Yg lain cukup.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Overall just mediocre budget hotel
Stayed two nights, bad service the bell door did not bring my luggage during check in, two broken bulbs in the room and they didn't have spare. Dirty pool. But at night when it was raining the bell door lent his umbrella. Was stayed also back in 2017 much better experience.
Stayed 2 nights in Jun 2019

10/10 Excellent

Teddy, ヤンゴン、ミャンマー

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美味しいレストランに囲まれたホテル
清潔感溢れるモダンなホテルです。 徒歩圏内には美味しいレストランが幾つかあります。 ホテルのすぐ傍の屋台で焼きたてのサテを買ってホテルの部屋で一杯飲みながら堪能する事も出来ます。 サテはアヤム（鶏肉）が一般的ですがカンビン（山羊肉）がお奨めです。
Stayed 2 nights in Mar 2018

6/10 Okay

Harry

Zakelijk hotel
Voldoende tot goed hotel. Plus: niet duur, goede douche, goed dik bed met goede kussens, schoon zwembad, modern, ontbijt voldoende, vriendelijk en behulpzaam personeel. Min: gelegen aan drukke vierbaans weg, zakelijk hotel dat veel gebruikt wordt voor zakelijke meetings. Ontbijtzaal is soms overvol met zakenmensen. Niet gelegen in centrum van Bogor. Geen sfeervol hotel. Geen restaurant. Zwembad vlak bij ingang lobby. Veel aankomende en vertrekkende mensen zien je zwemmen. Rokersgedeelte is alleen aan het zwembad. Weinig privacy aan het zwembad. WiFi moest je vaker opnieuw instellen.
Stayed 4 nights in Aug 2017

4/10 Poor

Tiyo, Tangerang Selatan

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel di jalan utama kota Bogor
Parkir sangat terbatas, kami sempat parkir di B1 dan ketika mau keluar makan harus memindahkan 3 mobil yang menghalangi. Terima kasih untuk Satpam yang cekatan mengatur parkir dan membantu keluar masuknya mobil ke parkiran yang sangat sempit tersebut. Kami tiba di hotel jam 1 siang dan menunggu waktu check in jam 2 siang. Disediakan minuman es teh manis, luar biasa! Jam 2 siang antri di meja resepsionis ada 3 orang di depan saya, untuk mengambil kunci kamar. Setelah 20 menit berlalu, ada seorang ibu yang memotong antrian (menyelak ke depan) dan herannya ia dilayani oleh petugas resepsionis. Kami yang mengantri menanyakan kenapa dia boleh langsung? Si petugas malah sok sibuk dan mengabaikan pertanyaan kami. Total mengantri 35 menit, dengan kondisi berdiri. Antrian panjang seperti ini sebaiknya diantisipasi dengan memisahkan yang hanya mengambil kunci kamar (proses cepat) dengan yang prosesnya butuh waktu lama (misal ganti kamar, tambah kamar, ubah identitas penyewa kamar, dst), atau menambahkan 1 meja lagi untuk melayani pengunjung. Saya tidak mendapat informasi bahwa harus menitipkan uang deposit Rp.100.000 per kunci kamar (saya sekeluarga menggunakan 3 kamar) dan biaya extra bed Rp.350.000 (dapat handuk dan breakfast). Sebaiknya info semacam ini dicantumkan dengan jelas di Expedia. Di kamar, saya menghubungi Operator (pencet 0) melalui telpon di kamar, berulang kali tidak diangkat. Kolam renang ternyata sangat kecil :( Idealnya tidak lebih dari 4 orang berenang bersamaan.
Stayed 1 night in Jun 2017

10/10 Excellent

M, Culemborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een aanrader!
Arch hotel krijgt van ons 5 sterren! Mooie kamers, super betrokken personeel en veel extra service. Een echte aanrader.

10/10 Excellent

swi, jkt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nyaman untuk keluarga
ini kali kedua saya menginap dan saya puas dengan layanan disana

6/10 Okay

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist sauber etwas abgelegen aber ruhig. Als Einkaufs Möglichkeiten gibt es in unmittelbarer Nähe nur einen Indomart .

8/10 Good

Bambang, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kesan mengindap di arch hotel bogor
menyenangkan

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy holiday
Kamarnya gede dan bersih. Mudah cari makan.

8/10 Good

vally , m

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel yg bagus
Hotel dan staff yg bagus, hanya sj ketersediaan extrabed yg terbatas..

6/10 Okay

junarto, Bekasi

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Liburan Keluarga
Saya dan keluarga berlibur ke Arch Hotel Horison selama satu hari di kamar 816 lantai 8, kamarya sangat bersih dan nyaman serta ruangan yang cukup luas dan cocok dengan rupiahya dan makanya sangat cocok karena bayak ala sundanya dan minumnya enak dan segar sangat cocok untuk tempat liburan dan menginap kalau ke Bogor, akan tetapi masih ada yang kurang yaitu kolam renangnya kecil sekali dan pembatas untuk anak-anak tidak ada sehingga kita selalu tidak merasa nyaman saat kita lengah terhadap anak, sebaiknya dikasih pembatas untuk anak-anak kecil dan parkiran sangat sempit dan terlalu curam,untungya saya supir medan, saran kalau bisa parkiran di tingkatkan pelayananya dan para staff di receptionis agak jutek-jutek beda dengan hotel lain yang serba ramah dan senyumnya bersahabat, perlu ada training khusus untuk admin di depan, terimakasih.

6/10 Okay

J., Jakarta

Disliked: Room comfort
Hotel yg bising
Lokasi yg ditepi jalan sejali membuat tudak bisa tidur wkt malam. Breakfastnya kurang variatif dan rasa masakannya jg kurang enak.

8/10 Good

Meiriza, bandung

Liked: Cleanliness, staff & service, room comfort
Parkiran mobil terlalu sempit