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The Alana Hotel and Conference Sentul City by ASTON

4.0 star property

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Photo gallery for The Alana Hotel and Conference Sentul City by ASTON

Coffee shop
Suite | In-room safe, iron/ironing board
Lobby
Swim-up bar
Suite | In-room safe, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Free WiFi
  • Air conditioning
$120
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Jl. Ir. H. Juanda No 76, Sentul City, Bogor, West Java, 16810
  • Place, Sentul International Convention Centre
    ‪17 min walk‬
  • Place, Sentul International Circuit
    ‪6 min drive‬
  • Place, Bogor Botanical Garden
    ‪10 min drive‬
  • Airport, Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, iron/ironing board

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Pool View

In-room safe, iron/ironing board

Deluxe Pool View

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | In-room safe, iron/ironing board

Suite

  • 581 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

The Alana Hotel and Conference Sentul City by ASTON

4-star Bogor hotel with private balconies
A full-service spa, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
The Alana Hotel and Conference Sentul City by ASTON offers 271 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 42-inch LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, The Alana Hotel and Conference Sentul City by ASTON features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Bogor hotel also offers a children's pool, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle during limited hours is offered to guests.

The Alana Hotel and Conference Sentul City by ASTON is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 600000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 750000 per vehicle (one way)
  • Rollaway bed fee: IDR 600000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alana Hotel Sentul City Sukaraja
The Alana Hotel Conference Sentul City
The Alana Hotel and Conference Sentul City by ASTON Hotel
Alana Hotel Sentul City Bogor
Hotel The Alana Hotel and Conference Sentul City Bogor
Bogor The Alana Hotel and Conference Sentul City Hotel
The Alana Hotel and Conference Sentul City Bogor
Alana Sentul City Bogor
Hotel The Alana Hotel and Conference Sentul City
The Alana Hotel Conference Sentul City
Alana Hotel Sentul City
Alana Sentul City
The Alana Hotel and Conference Sentul City by ASTON Bogor
The Alana Hotel and Conference Sentul City by ASTON Hotel Bogor

Reviews

The Alana Hotel and Conference Sentul City by ASTON Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 42 reviews
Rating 8 - Good. 19 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

Reviews

6/10 Okay

Verified traveler

shower hot water not consistent.
Stayed 5 nights in Oct 2023

2/10 Terrible

Brian

Stayed 3 nights in Jan 2023

8/10 Good

Robert

Stayed 1 night in Aug 2022

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Sentul City

The staff was very friendly and helpful, especially Amelia. The sky bar, Vertical is superb. The chief was accommodating with my request during dinner on the 3 Aug 22.
Stayed 3 nights in Jul 2022

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are all wonderful. My only complaint is when the hotel is busy, the shower temperature regulation is off. Hot to cold every few seconds, wasn’t a problem on less crowded days. Otherwise great stay
Stayed 4 nights in May 2022

8/10 Good

Indra Mantik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Betty linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2021

2/10 Terrible

Adibah

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Aadisht

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room. Room came with a balcony to chill at. Nice big pool and gym.
Stayed 5 nights in Oct 2019

8/10 Good

Chun Whye

Liked: Cleanliness, room comfort
Shower mixer cannot control water temperature. Hot & cold water streaming alternately. Got body burnt. Almost happens in every rooom that was booked (booked 4 rooms) 2 of 4 Lifts not working throughout 4 days stay. Indicates poor maintenance Like the big screen TV. Good breakfast
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Rick

Disliked: Property conditions & facilities, room comfort

Fails on 2 of the 3 most important Hotel criteria

I travel for Business about 120 days of the year. The most important criteria for a Hotel are Cleanliness, the bed, the shower and then everything else in that order. The Alana Hotel was built in 2017 so it hasn't had time to build up lots of grime so i give it an ok there. The bed was terrible!! Two twin box springs shoved together with a 5cm thick mattress pad thrown over the top to simulate a king size bed. The shower Oscillated from hot to cold, fortunately it was big enough to dance in and out of the water to avoid being scalded.
Stayed 2 nights in Aug 2019

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2018

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for family
Stayed 3 nights in Nov 2018

10/10 Excellent

Opay, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but unfortunately the food is not good enough.. should be improve on the taste of food
Stayed 1 night in Nov 2018

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

gary, jakarta

Liked: Cleanliness, staff & service, room comfort

Not good for non muslim

The hotel is very nice but still being completed I had to walk over plastic coverings to get to room Also it is very close to a large mosque so was awoken around 4 am by the morning call to prayer and then kept awake for an hour as the sermon was broadcast So if you want a good night sleep I dont recommend
Stayed 1 night in Sep 2018

10/10 Excellent

Dong Hyun

Pleasant stay

It was a very pleasant stay on a quite area. The staff was nice and could speak good English.
Stayed 3 nights in Aug 2018

6/10 Okay

Liana

Awesome housekeeping guy, aweful terrible handyman

The drain in our shower room was clogged. I caled them and expline was going on. They sent housekeeping guy ti check it, and after that the handy man came alone. He went inside my shower room with his outside shoes. After he fixed it, he went out with his wet dirty shoes and walked all over till the almost to bedroom. When I asked him to ask the housekeeping to clean it up again, he arrogantly said to me to call the housekeeping bymyself. After a long trip, I expect it to have nice clean room with nice staff which I found it from the other staff. This hotel is managed by aston, they should managed all their staff properly .
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice experience for big family

brand new hotel. no fitness center or spa yet. check in took so long, room was not ready until 4pm. good room, good pool, good Wi-Fi. wide variety and good appearance breakfast but no taste except bread and fruit section. ;) nice, helpful and smiling staffs.
Stayed 2 nights in Jun 2018

8/10 Good

Rasyid, Depok

Liked: Cleanliness, property conditions & facilities, room comfort

Nice new hotel....with nice food & pool

Nice hotel with big pool, nice food, nice room, location is near Toll Exit, near Giant Sentul, across Ah Pong Restaurant, affordable buffet dinner in Restaurant
Stayed 2 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

The Alana Hotel, Bogor.

Whilst the room was very clean, the AC worked really well kept the room nice and cool, we also had a great view from our balcony. The bad is that some of the staff are lazy and can not even follow their own guidelines, my wife wanted to order room service for lunch as the booklet in the room stated 24hrs to be told by a lazy incompetent female staff member that room service is NOT available 24hrs and only from 6pm, this we found out to be incorrect by another staff member at the front desk.

8/10 Good

NOBORU, Taito

コンセントの対応ができなかった
Stayed 2 nights in Sep 2024