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Casa Dann Carlton Hotel & Spa

4.5 star property

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Photo gallery for Casa Dann Carlton Hotel & Spa

Indoor pool, open 9:00 AM to 6:00 PM, sun loungers
Property video
Free daily full breakfast
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
$112
May 1 - May 2

Explore the area

View in a map
Calle 93B N° 19-44, Bogotá, Distrito Capital, 110221
  • Place, Virrey Park
    ‪10 min walk‬
  • Place, Consulate General of Spain
    ‪10 min walk‬
  • Place, 93 Park
    ‪10 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(118 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Down comforters, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(6 reviews)
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(59 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room

Down comforters, minibar, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(11 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Down comforters, minibar, in-room safe, desk

Luxury Suite

  • 1292 sq ft
  • 5 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Torre Standard King)

Standard Room (Torre Standard King) | Down comforters, minibar, in-room safe, desk

Standard Room (Torre Standard King)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Dann Carlton Hotel & Spa

4.5-star hotel in Chicó
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Casa Dann Carlton Hotel & Spa offers 327 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Elixia Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Casa Dann Carlton Hotel & Spa features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 581 square feet (54 square meters) include a conference center. This luxury hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary covered self parking is available on site.

Casa Dann Carlton Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
La Trattoria - This restaurant serves breakfast only.
Mediterraneo - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Trattoria
  • Mediterraneo

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (581 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 4 2026 to May 4 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 36 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Casa Carlton
Casa Dann Carlton
Casa Dann Carlton Bogota
Casa Dann Carlton Hotel
Casa Dann Carlton Hotel Bogota
Hotel Casa Dann Carlton
Casa Dann Carlton Hotel And Spa
Casa Dann Carlton Hotel Bogotá
Casa Dann Carlton Hotel
Casa Dann Carlton Bogotá
Casa Dann Carlton
Bogotá Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel Spa
Hotel Casa Dann Carlton Hotel & Spa Bogotá
Hotel Casa Dann Carlton Hotel & Spa
Casa Dann Carlton Hotel Spa
Casa Dann Carlton & Spa Bogota
Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel & Spa Hotel Bogotá

Casa Dann Carlton Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1245 out of 1635 reviews
Rating 8 - Good. 208 out of 1635 reviews
Rating 6 - Okay. 83 out of 1635 reviews
Rating 4 - Poor. 39 out of 1635 reviews
Rating 2 - Terrible. 60 out of 1635 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Edgard, Plantation

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Milton

Stayed 5 nights in Jan 2026

10/10 Excellent

Claudia, Lawrenceville

Stayed 2 nights in Jan 2026

6/10 Okay

jose garcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good offer
Stayed 4 nights in Jan 2026

10/10 Excellent

Hernan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great visit.
Stayed 1 night in Dec 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
Good hotel good breakfast
Stayed 1 night in Dec 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
Good breakfast good price
Stayed 1 night in Dec 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
Nice hotel for a good price
Stayed 1 night in Dec 2025

10/10 Excellent

Yizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el sabor y la diversidad
Stayed 2 nights in Jan 2026

6/10 Okay

Carlos

The executive lounge was closed. The restaurant was not
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Stayed 1 night in Jan 2026

10/10 Excellent

WILSON

Stayed 10 nights in Dec 2025

10/10 Excellent

Iris

Stayed 1 night in Dec 2025

10/10 Excellent

martha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy maravilloso, logre descansar muy comodamente
Stayed 1 night in Jan 2026

4/10 Poor

Donal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We chose this hotel because of the spa as we were going to do a lot of hiking and walking the city on the Sunday and then have a spa day on the Monday. We the found out that the spa was closed for cleaning on the Monday. There was no mention of this when booking and this ruined our experience as the spa was the whole point of the trip. We were also very disappointed at the management staff because they refused to come and speak to us even after 3 attempts. The front desk staff and the porter lied to us saying the manager was not in the office when it was obvious that they were.
Stayed 3 nights in Jan 2026

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved the hotel and immediately booked another stay. Our room was spacious and comfortable. The staff were courteous, and the lobby was a comfortable space to hang out after check out. The pool is delicious and long enough for a swim work out, and the spa also has a steam room and a sauna (heads up: you need a swim cap or they'll sell you one for about $2 USD). I never checked out the gym but they have one. The breakfast buffet was really good. We had a great experience and will definitely return when in Bogota. Constructive feedback: It would be nice that the pool/spa and gym were available longer hours on Sundays, and the shower is not well designed to drain properly. Overall, we had a great experience though.
Stayed 2 nights in Jan 2026

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great size rooms and spa is amazing
Stayed 8 nights in Dec 2025

10/10 Excellent

Jobanna Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean and friendly staff
Stayed 11 nights in Dec 2025

10/10 Excellent

Romeo, Converse

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Hotel muito confortável e em uma área super segura. O staff também são bem cordiais e atenciosos.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ramiro

Stayed 3 nights in Dec 2025