*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
El Refugio Hotel & Spa features 2 spa tubs, an outdoor tennis court, an outdoor pool, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a meeting room and coworking spaces. This Sasaima hotel also offers a fitness center, spa services, and a library. Complimentary uncovered self parking and uncovered valet parking are available on site.
El Refugio Hotel & Spa is a smoke-free property.
- Barbecue grill(s)
- Library
- Picnic area
- Daily
- Coworking spaces
- Private picnics
- Number of outdoor pools - 1
- Number of spa tubs - 2
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Front desk (limited hours)
- Free breakfast
- Turkish bath/Hammam
- Uncovered parking
- Tours/ticket assistance
- Uncovered parking
- Free self parking
- Steam room
- Free WiFi
- Sauna
- Free valet parking
- Smoke-free property
- Spa services on site
- Number of meeting rooms - 1
- Luggage storage
- Proposal/romance packages available
- Free continental breakfast
- Number of restaurants - 1
- Outdoor tennis courts - 1
- Laundry facilities
- Total number of rooms - 14
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Outdoor tennis courts - 1
- Laundry facilities
- Playground on site
Room Amenities
El Refugio Hotel & Spa offers 14 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, and complimentary toiletries. This Sasaima hotel provides complimentary wireless Internet access. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.
- Television
- Minibar
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Room service (24 hours)
- Premium bedding
- Free bottled water
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- MP3 docking station
- iPod docking station
- Connecting/adjoining rooms available
- Separate bedroom
- Portable fan
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Chef
- Window screens
- Children's dinnerware
- Wardrobe or closet
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Mobile key entry
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 9:30 AM and 11 AM.
El Refugio Hotel & Spa has a restaurant on site.
Late night fare is available from 24-hour room service.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
- Hot stone massage
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
2 spa tubs are on site along with an outdoor pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Playground on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: COP 220000.0 per stay
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: COP 90000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1 PM
Check-in time ends at 8:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 9 AM
Front desk closes daily at 9 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for COP 90000.0 per day.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can access their rooms with a mobile device.
Hotel Names
- El Refugio Hotel Sasaima
- El Refugio Hotel
- El Refugio Sasaima
- El Refugio Hotel Spa
- El Refugio Hotel & Spa Hotel
- El Refugio Hotel & Spa Sasaima
- El Refugio Hotel & Spa Hotel Sasaima
Hotel Reviews
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