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El Refugio Hotel & Spa

3.5 star property

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Photo gallery for El Refugio Hotel & Spa

Garden view
Property amenity
Premium Room, 1 King Bed | 1 bedroom, premium bedding, minibar, free WiFi
Outdoor pool
Property amenity

Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Laundry

Explore the area

Map
Km 80, Sasaima-Alban, Sasaima, Cundinamarca, 253407
  • Panela Square
    ‪13 min drive‬
  • Church of St. Michael the Archangel
    ‪14 min drive‬
  • Paraíso Andino Nature Reserve
    ‪21 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪69 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, free WiFi

Standard Room

  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, minibar, free WiFi

Premium Room, 1 King Bed

  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

El Refugio Hotel & Spa

3.5-star Sasaima hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
El Refugio Hotel & Spa offers 14 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, and complimentary toiletries. This Sasaima hotel provides complimentary wireless Internet access. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
El Refugio Hotel & Spa features 2 hot tubs, an outdoor tennis court, an outdoor pool, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a meeting room and coworking spaces. This Sasaima hotel also offers a fitness center, spa services, and a library. Complimentary uncovered self parking and uncovered valet parking are available on site.

El Refugio Hotel & Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 9:30 AM and 11 AM.
El Refugio Hotel & Spa has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 9:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • 2 spa tubs
  • Ecotours
  • Gym
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • On the boardwalk/promenade
  • Picnic area

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Chef service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Mobile key entry
  • Phone
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 90000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 220000.0 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 90000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

El Refugio Hotel Sasaima
El Refugio Hotel
El Refugio Sasaima
El Refugio Hotel Spa
El Refugio Hotel & Spa Hotel
El Refugio Hotel & Spa Sasaima
El Refugio Hotel & Spa Hotel Sasaima

El Refugio Hotel & Spa Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joesph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recomend.
Stayed 1 night in Jan 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Nury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A PARADISE
A real paradise ! They served Colombian coffee all the time for free. They have a natural river with their own fish that cook for you very fresh. Everything is organic in that place. The food very delicious; I definitely recommend this hotel. Very private and cozy.
Stayed 2 nights in Nov 2018

10/10 Excellent

Irene, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Este hotel es magnífico para personas amantes de la naturaleza y ambientalistas. Las habitaciones son muy bonitas, el masaje y facial q me dieron fue espectacular, la comida muy sabrosa. El desayuno era básico pero me dieron un queso hecho en la misma finca y comí pescado criado allí. No utilizan nada desechable y la gente es muy amable. El gimnasio es súper básico pero pude disfrutar de la piscina después de mis ejercicios.vel sonido de la cascada y el zumbar de los colibrí me dieron dos días de paz
Stayed 2 nights in Mar 2024

10/10 Excellent

Mauricio Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente lugar, lleno de historia, muy acogedor, con una atención de primera. Nos sentimos muy bien atendidos por un personal siempre amable y cordial. La casa y el entorno son sencillamente encantadores, y la cocina, de primer nivel. Imperdible.
Stayed 4 nights in Jan 2024

10/10 Excellent

Hector Arnoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel an bester Lage
Wunderschönes Hotel/Hotelanlage mitten in der Natur. Mit einem kleinen Fluss. Essen herrvorragend und Personal sehr zuvorkommend.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente recibimiento
Muy pendientes de ofrecernos hospedaje confortable, bienvenida e inducción sobre disponibilidad de servicios.
Stayed 1 night in Feb 2022

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar para relajarse!
Excelente lugar para descansar, desconectar y relajarse. Comida deliciosa. Muy buena atención. Lugar con naturaleza, tranquilo y muy bonito. Muy recomendado
Stayed 2 nights in Jan 2022

8/10 Good

Camilo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bello lugar para descansar. Necesita remodelación!
La propiedad de El Refugio es espectacular, tiene un extenso terreno, jardines bellisimos y una casa principal muy linda. Es un excelente lugar para desconectarse y descansar. El administrador Nelson es un mago y esta pendiente en todo momento de la comodidad de los huespedes. El hotel necesita un poco más de cariño por parte de sus propietarios pues urge remodelar la mayoría de habitaciones y algunas zonas comunes que ya se ven destartaladas y anticuadas para el esplendor que representa esta propiedad.
Stayed 1 night in Aug 2021

10/10 Excellent

Maria Adelaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel, la atención, comida , instalaciones , todo
Stayed 1 night in Jun 2021

10/10 Excellent

HUGO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Clara Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, excelente atención.
Todo estuvo perfecto. Muy bien atendidos, mucha amabilidad, mucha belleza este lugar. Esperamos volver pronto con nuestros hijos. Algo para mejorar: Mas atención al aseo de los baños en rincones y bordes los grifos.
Stayed 1 night in Dec 2020

10/10 Excellent

Anonimo, Bogota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar El spa es maravilloso rodeado de vegetación la comida muy rica
Stayed 2 nights in Oct 2020

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una muy grata experiencia. Buena atención, lugar muy agradable y buena comida
Stayed 1 night in Oct 2020

10/10 Excellent

JUAN FELIPE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble experiencia
Increíble experiencia en la naturaleza. Fin de semana perfecto. Buena comida, paisaje espectacular y buena atención. Perfecto para una día de descanso y relax en familia o en pareja. Sólo recomendaría mayor aseo en las zonas húmedas como piscina, sauna y jacuzzi.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Wonderful place, from the facilities, the food, the service, etc... Plenty of activities for young kids.The bowling alley, play ground, swimming pool were enjoyed!
Stayed 2 nights in Oct 2019

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodeado de Naturaleza
Un Excelente lugar con un buen clima, ideal para descansar.
Stayed 4 nights in Aug 2019

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad
Es una finca hermosa y tranquila, rodeada de naturaleza, la zona spa es buena, el masaje con piedras muy recomendado. La comida es buena y la atención esmerada. muy buena estancia, recomendado.
Stayed 3 nights in Jan 2019