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Hotel Black Usaquen

3.5 star property

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2 bars/lounges, wine bar, gastropub
2 bars/lounges, wine bar, gastropub
2 bars/lounges, wine bar, gastropub
Snack bar
3 restaurants, lunch, dinner, brunch served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
$44
Sep 21 - Sep 22

Explore the area

View in a map
Calle 127 No. 7D-11, Bogotá, 110010
  • Unicentro Bogotá
    ‪11 min walk‬
  • Hacienda Santa Barbara Mall
    ‪14 min walk‬
  • 93 Park
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Twin Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room Standard

Minibar, in-room safe, soundproofing, iron/ironing board

Twin Room Standard

  • 172 sq ft
  • Sleeps 3

Single Room Standard

  • 172 sq ft
  • Sleeps 1

View all photos for Double Room Standard

Minibar, in-room safe, soundproofing, iron/ironing board

Double Room Standard

  • 172 sq ft
  • Sleeps 3

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Front of property

Hotel Santa Barbara Real

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
3.7 out of 5, Good, 701 reviews
Hotel Santa Barbara Real

About this property

Hotel Black Usaquen

3.5-star hotel in Usaquén
Along with 3 restaurants, this hotel has 2 bars/lounges and 2 coffee shops/cafes. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hotel Black Usaquen offers 72 accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This Bogotá hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides an area shuttle within 1 meters and a shuttle from the hotel to the airport (available 24 hours).

Hotel Black Usaquen has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
DRAFT Self-Service BEER - This gastropub specializes in international cuisine and serves dinner only. Happy hour is offered.
Wine Lovers - This wine bar serves dinner only. Open daily.
The Rooftop 127 - This fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 1 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • DRAFT Self-Service BEER
  • The Rooftop 127
  • Wine Lovers

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Facilities fee: COP 9520 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Black Bogota
Black Bogota
Hotel Black Usaquen Bogota
Black Usaquen Bogota
Hotel Black Usaquen Bogotá
Black Usaquen Bogotá
Hotel Hotel Black Usaquen Bogotá
Bogotá Hotel Black Usaquen Hotel
Hotel Hotel Black Usaquen
Black Usaquen
Hotel Black
Ayenda Black Usaquen
Hotel Black Usaquen Hotel
Hotel Black Usaquen Bogotá
Hotel Black Usaquen Hotel Bogotá

Hotel Black Usaquen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 110 out of 326 reviews
Rating 8 - Good. 105 out of 326 reviews
Rating 6 - Okay. 51 out of 326 reviews
Rating 4 - Poor. 26 out of 326 reviews
Rating 2 - Terrible. 34 out of 326 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, they go the extra mile to make you feel at home. Breakfast is excellent, with fresh-cut fruit and fresh dishes every morning. The breakfast staff provided excellent service and were extremely friendly.
Stayed 12 nights in May 2025

10/10 Excellent

rafael

Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 3 nights in May 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience at Hotel Black Usaquén. The service was excellent and everything was very clean. I really appreciated the attention to detail and the friendly staff. Highly recommended!
Stayed 7 nights in May 2025

2/10 Terrible

Daniel

Stayed 1 night in May 2025

6/10 Okay

Shreepad

Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Place was small. Terrible bed, mattress was awful. Otherwise okay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff were always willing to help
Stayed 3 nights in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable and the staffs were very professional and helpful especially the receptionist! Would definitely stay again
Stayed 1 night in Apr 2025

2/10 Terrible

JENNY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Que mal servicio nos brindaron, aunque la reserva la hicimos en este el hotel Black, nos mandaron a otro hotel cerca, sin previo aviso a la media noche y lloviendo cuando llegamos del aeropuerto con maletas y dos niños. Eso si el mismo precio. El hotel a el que nos enviaron no tenía nada que ver con lo que reservamos. Aunque el personal de este hotel nos trato bien, no tenía ninguna de las acomodaciones que buscábamos y que si tenía el hotel Black el cual reservamos. No tuvimos ninguna disculpa o compensación alguna. Cero profesionales y no recomendado. Muy mala experiencia.
Stayed 2 nights in Apr 2025

6/10 Okay

Briannys

Liked: Cleanliness, staff & service, amenities
El baño tenía una filtración en el lavamanos
Stayed 1 night in Apr 2025

4/10 Poor

Javier

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Camilo, Hollywood

Muy bonito por fuera muy regular las habitaciones
Stayed 5 nights in Feb 2025

4/10 Poor

Javier

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms don’t have phones, upon arrival the front desk tells everybody to call on WhatsApp, but they don’t answer the phone, you have to go down in person if you have a request, the employees are instructed to lie to the guests, just to get by without solving any issue arising on my stay, The breakfast is pretty unhealthy and the refrigerator in the room doesn’t freeze at all, I bought food and got spoiled, The hotel manager doesn’t care and if complaint is given, no solution is granted to guests, just full of excuses, the worst was the cook manger in the narrow breakfast room restricted to one little space in the 8th floor where people have to squeeze to eat breakfast, this guy was mean as hell, and gave too many excuses when I confronted him for the poor service given… On top the WIFi is intermittent, and for a business trip is not reliable, I was interrupted several times, and the manager just didn’t care to fix it, this place is worthless
Stayed 7 nights in Feb 2025

4/10 Poor

Javier

Liked: Cleanliness
Bad service at breakfast low quality food, bad manners 0f breakfast server, low customer service, bad internet
Stayed 5 nights in Feb 2025

10/10 Excellent

Armand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than what I expected for the price

Great rooftop restaurant for free breakfast cooked fresh for each individual guest. Clean room, updated bathroom and nightclub and wine room in the main floor. What more can you ask for.
Stayed 4 nights in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room and friendly staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Stayed 2 nights in Jan 2025

2/10 Terrible

Lilia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like it. Visited in December. Restaurant and bar closed the entire time I was there. Upstairs lounge a big part was closed off. Could not enjoy any of the areas shown in the pictures. Parking was horrible! Too small parking with tons of columns making it impossible to park. Water took Forever to warm up. Bed sheets looked old and white sheets looked yellow. Terrible! Never again. Nightmare. Dingy, needs renovating and don't show the pictures of part of hotel that are closed off and guest can access. Worst ever!
Stayed 2 nights in Dec 2024

6/10 Okay

Claudia

Stayed 1 night in Jan 2025

10/10 Excellent

victoriano

Stayed 5 nights in Dec 2024

8/10 Good

Alain, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Clara

Business traveler
Liked: Cleanliness, staff & service

BUENA

Stayed 5 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice place to stay
Stayed 4 nights in Aug 2024

10/10 Excellent

victoriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Venezuela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Nov 2024