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Hotel Muisca

3.5 star property

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Photo gallery for Hotel Muisca

Breakfast, lunch, dinner served; Regional cuisine, garden views
Cafe
Exterior
Double or Twin Room | Down comforters, minibar, in-room safe, individually decorated
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Calle 10 # 0 - 47 Bogotá, Centro Histórico La Candelaria, Bogotá, 111711
  • Botero Museum
    ‪6 min walk‬
  • Plaza de Bolívar
    ‪9 min walk‬
  • Monserrate
    ‪4 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪31 min drive‬

Room options

View all photos for Double Room

Double Room | Down comforters, minibar, in-room safe, individually decorated

Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Down comforters, minibar, in-room safe, individually decorated

Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Quadruple Room

Down comforters, minibar, in-room safe, individually decorated

Family Quadruple Room

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Double Room Standard

Down comforters, minibar, in-room safe, individually decorated

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Quadruple Room Standard With Internal View

Down comforters, minibar, in-room safe, individually decorated

Quadruple Room Standard With Internal View

  • Sleeps 4
  • 2 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Standard With Internal View

Down comforters, minibar, in-room safe, individually decorated

Room Standard With Internal View

  • Sleeps 2
  • 1 Full Bed(s) and 2 Twin Bed(s)

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About this property

Hotel Muisca

3.5-star hotel in La Candelaria
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Muisca offers 14 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam. There are hot springs open between 8:00 AM and 6:00 PM.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a 24-hour business center, a meeting room, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 861 square feet (80 square meters) include conference space. This Colonial hotel also offers a sauna, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle.

Hotel Muisca is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nencatacoa - Overlooking the garden, this cocktail bar specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (COP 12,000 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: COP 15,000 for adults and COP 15,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Nencatacoa

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Hot spring
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 861 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • On the boardwalk/promenade
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 86 ºF
  • Hot stone massages
  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1816
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 15000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: COP 12000 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 900397976
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Muisca
Hotel Muisca Bogota
Muisca Bogota
Hotel Muisca Bogotá
Muisca Bogotá
Hotel Hotel Muisca Bogotá
Bogotá Hotel Muisca Hotel
Hotel Hotel Muisca
Muisca
Hotel Muisca Hotel
Hotel Muisca Bogotá
Hotel Muisca Hotel Bogotá

Hotel Muisca Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 131 out of 268 reviews
Rating 8 - Good. 82 out of 268 reviews
Rating 6 - Okay. 37 out of 268 reviews
Rating 4 - Poor. 10 out of 268 reviews
Rating 2 - Terrible. 8 out of 268 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay there. The staff was very attentive. A few spoke some English. There are many nice restaurants nearby.
Stayed 7 nights in Jan 2025

10/10 Excellent

Francisco

Stayed 3 nights in Dec 2024

10/10 Excellent

Steve

Stayed 4 nights in Nov 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Amazing Colombian Vibe❤️🇨🇴☕️ How’s the Arrival was wonderful at check-in! (Our group was late Due to change in travel plans) Wonderfully decorated Boutique Hotel. The staff was Professional and very helpful. The rooms clean, something pulled out of historical colonial Colombian history with 21st century comfort! We were all pleasantly surprised with breakfast on the wonderful Terrace overlooking the beautiful city of Bogotá! This is definitely a five star hotel, and We will definitely be back! Viva Colombia❤️🇨🇴☕️
Stayed 3 nights in Oct 2024

8/10 Good

Sandra, Cabo Rojo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tania

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and amazing service! We loved the decor, especially, the interior courtyard area. The staff were wonderful. Highly recommended Hotel Muisca!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood is pretty, it's really close to monserrate, and the hot chocolate is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eulalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Muisca themed hotel in La Candelaria neighborhood with great service.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily, Ukiah

Stayed 4 nights in Jul 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Kate

Stayed 1 night in Jul 2024

6/10 Okay

vrinda

Stayed 2 nights in Feb 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

Charles

Stayed 2 nights in Apr 2024

4/10 Poor

Kate

Disliked: Staff & service
I was really excited about my stay here but I was so disappointed! I arrived in Bogota from the US. I was greeted by an older gentleman who acted like I was an inconvenience to him from the very beginning. I speak little Spanish so I just assumed that maybe this was a language barrier, but it was not. I had a friend stop by the hotel with me in the evening to enjoy a beer on the hotel’s roof top (as the gentleman told me I could do). He then proceeds to tell me that I’m not allowed to bring in outside alcohol to the roof deck, only my room. He said that the hotel has a bar and this is a rule. Okay…. I was not aware of there being a bar in the hotel nor that this was a rule. I assumed it was just a cultural difference and said “okay, no problem, we’ll just sit my room.” Then he insisted that my friend could not enter my room because he was not my husband. What?! Sir, this is 2024. Also, is this not a hotel that I paid for? He literally made us leave the deck. He made me feel so uncomfortable that I just went to bed very early. I would have happily spent money at the hotel at the bar if it was allowed. At this point it was nighttime and I was too nervous to go out by myself alone as it is not very safe. So I felt totally trapped. The shower was filthy. Hair was on the walls and on the drain. The bed was horrible!!! I should have just slept on the floor. The breakfast was nice. The hotel was pretty. But I would not stay here again. This gentleman absolutely ruined my stay.
Stayed 1 night in Apr 2024

8/10 Good

Jamil, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very colonial era hotel, beautiful decor and ambience. The location is not bad, night time is a bit scary to go out. The room we had was nice, it was on the first floor. We really enjoyed the garden terrace and the rooftop terrace with a nice view. Breakfast was included and made fresh for you. It would have been nice if all the staff were bilingual in speaking English. Despite the language barrier all the staff were very accommodating, pleasant and friendly. We want to give a shout out to Carlos, Sharon, Claudia and the wonderful cook Angela for a wonderful stay. The taxi driver requested by the hotel did scam us on our way back to the airport, he charged us way to much compared to what the hotel told us.
Stayed 2 nights in Mar 2024

4/10 Poor

Keitha

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with vernacular architecture and large rooms
Local old style hotel architecture with patio and terrace where one can have breakfast with views of the city. Close to Monserrat mountain.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew Scott

Traveled with family
Liked: Cleanliness, staff & service
The hotel is super cute the rooms and vibes are really unique. Staff was fantastic and the patio upstairs was an added bonus.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Shiela

Stayed 5 nights in Jan 2024

8/10 Good

Esteban

Stayed 1 night in Jan 2024

8/10 Good

Naryis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is very clean and well-taken care of. The staff was helpful and accomodating. Sound does travel fairly easily in the hotel so just beware of you have an early flight that you would like to get a good night sleep for. Would stay there again
Stayed 2 nights in Dec 2023

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Awesome
Great experience, beautiful, location is minutes walk to government buildings and museums.
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, with its colonial decoration, cozy, clean, the employees were very attentive to the guests and super friendly, delicious breakfast and the alternatives to order food at night were delicious.
Stayed 4 nights in Sep 2023