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Hotel San Francisco

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Francisco

View from property
Exterior
Lobby
Lobby
View from property

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Parking included
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Carrera 10 No. 23-63, Bogotá, Distrito Capital, 110311
  • Torre Colpatria
    3 min walk
  • Cazuela La 24
    1 min walk
  • Corferias TransMilenio Station
    7 min drive
  • Bogotá (BOG-El Dorado Intl.)
    29 min drive

Room options

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, iron/ironing board

Executive Double Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Triple Room

  • Sleeps 3
  • 2 Queen Beds OR 3 Twin Beds

Premium Double Room

  • Sleeps 2
  • 1 Queen Bed

Premium Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

Executive Single Room | Minibar, in-room safe, desk, iron/ironing board

Executive Single Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

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About this property

Hotel San Francisco

3-star hotel in Santa Fe
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel San Francisco offers 126 accommodations with minibars and safes. Televisions come with cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 75 square feet (7 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Hotel San Francisco is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Molino de Pimienta - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Molino de Pimienta

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 75 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 3500 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 18.000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel San Francisco Bogota
San Francisco Bogota
Hotel San Francisco Hotel
Hotel San Francisco Bogotá
Hotel San Francisco Hotel Bogotá
Hotel Hotel San Francisco
San Francisco
San Francisco Bogotá
Bogotá Hotel San Francisco Hotel
Hotel San Francisco Bogotá
Hotel Hotel San Francisco Bogotá

Hotel San Francisco Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 57 reviews" "
Rating 8 - Good. 19 out of 57 reviews" "
Rating 6 - Okay. 16 out of 57 reviews" "
Rating 4 - Poor. 6 out of 57 reviews" "
Rating 2 - Terrible. 7 out of 57 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Joanna

Stayed 2 nights in Nov 2018

10/10 Excellent

Mei Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This hotel's position is near Plaza de Bolivar, just walking 15 minutes. Face to San Diego TransMilenio Station, it's very convenience. And the hotel very cleanliness. I live in highest floor, the housekeeper named Carmen, she's very helpful. The receptionists can speak a little bit of English and they are very polite. The shower has hot water and hair dryer, it's very good. Next time, I will live again.
Stayed 10 nights in Jul 2018

10/10 Excellent

Jay, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in May 2018

8/10 Good

Pat S, Umina Beach Australia

Liked: Cleanliness, staff & service
1 odd k to Historic dist
Only 1 girl doing check ins so slow to check in. She allocated me a room road side which was extremely noisy I asked to move to back section but was advised no room (I was booked and paid for 3 nights) Next morning after breakfast I requested again and a different girl allocated me a room 2 doors up which had the double glazing so reasonable quiet, this room was vacant the previous night so a sleepless night could have been avoided. Rooms do not have aircon or heating. Room has a safe and cable tv with no english stations. Breakfast was included as was ok. Hotel area is a bit sus so commonsense required !! Wifi was intermitent . Staff were very helpful and friendly , except bad call in room allocation first night.
Stayed 3 nights in May 2018

8/10 Good

William

Good value
For the price, you can't beat it. Check in took a longer than it should and the bed was as hard as a rock, but the room was clean, albeit a bit dated. Hot water worked in shower, which was an improvement from when I stayed here last year.
Stayed 1 night in Feb 2018

4/10 Poor

Hans

Disliked: Staff & service, property conditions & facilities, room comfort
Did not get what I booked.
The confirmation mentioned a minibar, but the manager told me, no room has a minibar. Cheating the customer to get the booking. The breakfast had 3 options but very little was on the plate, left the dining room still hungry. The shower had a leak, even it had doors, the bathroom was flooded and water leaking into the room. The hot water in the shower went dry for 2 minutes until it came back, very inconvenient when just having shapood your hair. Towels where changed even they had a sign not to change and save water if you hang up the towels. There is a swich for the room light which cuts off the whole power in the room, so also for the bedside light and the power plugs. Had to take out the other light bulbs to just have light for the bedside light and the power plug. The area is not safe at night. For the way to the airport was only allowed to take the hotelcar, could not ask for taxi or arrange Uber. At the reception nobody spoke English, they had to call the manager, who could speak a little.
Stayed 7 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Decent for the price.
Decent hotel, not a 3-star, closer to 1.5 or 2. Bed was hard, very little water pressure in shower, no hot water, luke warm water at best. Staff was nice, area not so good, but overall not a bad value for the cost.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
It was a great value for the money. Hotel San Francisco was priced like a hostel with services like a hotel. It is an 11 storey building with a perfect view of the mountains and very easy access to downtown. The staff was very friendly and very helpful. Unfortunately, they don't speak English. Then again, most staff in most hotels in Bogota do not speak English. Freshly cooked breakfast served at your table for free is quite a nice amenity I do not recall ever seeing before. Full service restaurant, taxi to the airport, fully stocked bar in the room, and room service costs extra. Yes, it is close to the areas with prostitution and drugs. However, that will be the case with any hotel close to downtown. What major city doesn't have that problem?

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
The Hotel is close to differents turist places
Arount the hotel are not safety área. It is close to differents tourist places but at night is not safety.

8/10 Good

Karlos

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Great Staff!
Great staff, close to museums, points of interests and buses stations.

2/10 Terrible

yaoting

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

i like2party

Disliked: Staff & service
fantastic location
It was a great spot for street food. Just a few blocks from the big street market.

8/10 Good

fernanda EC

Liked: Cleanliness, staff & service, room comfort
quick trip 4 days
It was a very clean hotel, the people who work there are very nice. The only incovenient i found it was when we wanted to stay more days at the hotel, they weren't so clear about it and they charged me more than the agreement but in general it was a good place to stay.

2/10 Terrible

Richy, Miami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
TERRIBLE !!!!!!!!!
Very noisy, the beds are extremely hard, and the costumer service was very rude and unprofessional!!!! The only reason why I opted to stay was because it was for one night and the hotel was clean. Definitely not worth the money.

8/10 Good

Governor Horton

Liked: Cleanliness, staff & service
A bargin in Bogota...
The staff was very supportive with tips on how to make it around time. Great customer service, and an excellent location to visit some sites which are in walking distance. The complimentary breakfast wasn't bad either. I'd recommend this hotel to those who want quality without paying an arm-and-a-leg. This is my hotel of choice while in Bogota.

2/10 Terrible

every nic has been used

Disliked: Staff & service, room comfort
hotel review
staff unable to speak english, central location however at night street is a bit dodgy. room was below average for executive suite. No hot water, very weak shower. room was old, dirty walls

2/10 Terrible

Delmo

Liked: Cleanliness
Disliked: Staff & service, room comfort
There is not a three-star hotel.
This hotel is not prepared to receive a tourist accustomed to three-star standard. The facts: Number 1. The network wi fi does not work. This is not possible. Number 2. As the wi fi did not work, I dealt with the manager to exchange for another service. I chose to wash and iron my clothes. The clothes come washed, but not ironed. Number 3. Is very clear that the hotel offers airport shuttles. Not true. The most that the hotel does is call a taxi that the guest has to pay. Number 4. The staff does not speak English. The staff needs more training in hospitality function.

8/10 Good

Graham, Vancouver, CANADA

Liked: Cleanliness, staff & service
Excellent service from staff and good quality room
The rooms are quite good for the price but the best thing about this hotel is the extremely friendly and helpful staff from the front desk to the bell boy. I arrived in a taxi without money to pay for it expecting the hotel to direct me to an ATM nearby. As there was none open in the area at that time of night, the staff at the front desk lent me money to cover the cab until I could get to an ATM later that evening. The staff was also extremely helpful in providing info, arranging for taxis and even helped me order delivery food as the hotel restaurant was closed at the time i wanted to eat.

4/10 Poor

Phil, Pompano,FL

Disliked: Staff & service, property conditions & facilities, room comfort
No maintenance or poor management !
I got at the hotel almost 2 :00 PM, at the room I had no papers saying what numbers to call if you want to talk to the front desk or make calls, the shower had no hot water, just after 4:00 PM I had it, I could not close the bathroom door, (door didn't fit the frame well), cant flush the toilette, (little water, slow flush and takes a long time to fill again), lights at the room was terrible, just a couple choices at the hotel restaurant and a poor breakfast. Day after I left and went to other place.

4/10 Poor

Verified traveler

Disliked: Room comfort
not a nice area, not really close to anything. no wifi in the rooms. construction everywhere.

8/10 Good

Dios es verdad

Liked: Cleanliness, staff & service, room comfort
the true in this place
This hotel in near to the banking area and to the commercials centers. You can have a good attention in this hotel and take a suitable brakfast, the lunch and the dinner no expensive. I walk and visit differents museus and take the cable car in one way and the funicular in the other way to visit monserrate hill and there appreciated the Bogota city. I, by my self, taked a tour in " trans Milleniun. I lived in bogotá a good experience and walked and bougth many books in "Severino place", went in the theatre in the 7th street

6/10 Okay

Javier, Dominican Republic

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Layover...
I had to stay in bogota for 1 night layover to conect next day to my final destination so i was looking for a cheap hotel to stay, so for the price i think it was ok, but i dont recomended for a long stay in bogota, cause its in the center but located in a bad area... no air conditioning, even if the wather was ok, i think its kind of weird a hotel without it... but everything else, bed, room, bath was ok so inst big deal for 1 night.

4/10 Poor

Sven, Panama City Panama

Disliked: Property conditions & facilities, room comfort
Not impressed
The standard must at least be close to described on internet

6/10 Okay

Verified traveler

Liked: Staff & service
Razoável
O hotel é considerado de médio conforto, o café da manhã oferecido é muito fraco com poucas opções e você não pode se servir a vontade pois o alimentos são oferecidos pelo atendente e regrado.
Stayed 3 nights in Mar 2024