2/10 Terrible
Ryan
Dec 31, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Ryan
Stayed 4 nights in Dec 2024
Hotel Santa Ana Luxury Rentals
3.0 star property
Choose dates to view prices
Photo gallery for Hotel Santa Ana Luxury Rentals
Reviews
2.02.0 out of 10
Popular amenities
- Breakfast included
- 24/7 front desk
- Laundry
- Free WiFi
Explore the area
113-27 Avenida Carrera 9, Bogotá, 110111
- Hacienda Santa Barbara Mall8 min walk
- Unicentro Bogotá16 min walk
- 93 Park3 min drive
- Bogotá (BOG-El Dorado Intl.)35 min drive
Room options
Deluxe Suite, Courtyard View
- 193.8 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Basic Suite, City View
Basic Suite, City View
- 215.3 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Standard Double Room
Standard Double Room
- 139.9 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Standard Quadruple Room, City View
Standard Quadruple Room, City View
- 215.3 sq ft
- City view
- Sleeps 4
- 2 Double Beds
Standard Triple Room
- 161.5 sq ft
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
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About this property
Hotel Santa Ana Luxury Rentals
3-star hotel in Usaquén
This hotel features a microwave in a common area, a refrigerator in a common area, and laundry facilities. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, gift shops/newsstands, and a communal living room are onsite. Housekeeping is available on request.
Hotel Santa Ana Luxury Rentals offers 7 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on request and irons/ironing boards can be requested.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Bogotá hotel also offers gift shops/newsstands, laundry facilities, and a communal living room.
Hotel Santa Ana Luxury Rentals has designated areas for smoking.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 8:30 AM.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Free in-room WiFi has a 2-device limit
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle (surcharge)
- Onsite parking available only on request
- Wheelchair-accessible parking available
- Onsite parking options include a carport
Food and drink
- Free local cuisine breakfast available daily 7:00 AM to 8:30 AM
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Guidebooks
- Laundry facilities
- Shared microwave
- Shared refrigerator
Guest services
- Housekeeping (on request)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Accessible airport shuttle
- Front entrance ramp
- Handrails in stairways (54 inches high)
- No elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Communal living room
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Soap
- Toilet paper
- Towels provided
Food and drink
- Meal delivery service
- Restaurant dining guides
More
- Iron/ironing board on request
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: COP 85000.00 per room (one-way)
- Airport shuttle fee per child: COP 1.00 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 213465
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Property is also known as
Santa Ana Rentals Bogota
Hotel Santa Ana Luxury Rentals Hotel
Hotel Santa Ana Luxury Rentals Bogotá
Hotel Santa Ana Luxury Rentals Hotel Bogotá
Hotel Santa Ana Luxury Rentals Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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Rating 6 - Okay. 0 out of 1 reviews
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Rating 2 - Terrible. 1 out of 1 reviews
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2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Property conditions & facilities