This smoke-free hotel features a full-service spa, 24-hour room service, and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Change of towels is available on request.
Hotel Zensual offers 26 accommodations with indoor private hot tubs and fireplaces. 55-inch Smart televisions come with premium satellite channels.
Bathrooms include shower/tub combinations with jetted bathtubs and hydromassage showerheads. This Bogotá hotel provides complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Hotel Zensual features a full-service spa. Wireless Internet access is complimentary. This Bogotá hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service.
Hotel Zensual is a smoke-free property.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking (max 9 spaces per unit)
Things to do
Full-service spa
Conveniences
24-hour front desk
Safe at front desk
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Full-service spa
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Hydromassage showerhead
Jetted bathtub
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch smart TV with premium satellite channels
Food and drink
24-hour room service
Free bottled water
Restaurant dining guides
More
Fireplace
Heating
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 110509
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel Zensual Hotel
Hotel Zensual Bogotá
Hotel Zensual Hotel Bogotá
Hotel Zensual Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is not a property for an overnight stay. It is not as represented - it's quite clearly (once you arrive there) a motel that typically "rents by the hour." The area around is not ideal with few dining options. We booked another hotel and left.
the STAFF was excellent, Nestor was awesome as were the desk personnel.
I was going to send a email about this next comment thru an email, but will do it here also.
Its was very sad to see a very short hair, light brown and gray man, he seemed to be a manager or owner of the hotel really treat the staff poorly.
2 days he was very abrupt with many of the staff.
They ALL did a wonderful job and I would like you to tell them ALL including Nestor.
I run a 300 employee company and would never allow a manager to treat the employees this way, espescially in front on the Guests.
I can elaborate more if youd like
But the Hotel was very nice.
I stayed in several hotels during this recent vacation. But the staff of this hotel was exceptional nice and friendly above all others. Very kindly with all attention focused on your commodity. The only less convenient part was that the room aren't enough soundproof. This was a little bit disturbent.
Not what it claims to be .. changed my room when i got there , without even being notified. No eleveator ..3 floor walk up to some of the rooms. Its a freshly painted motel