See all properties

Mercure bh Retiro

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure bh Retiro

Reception
Terrace/patio
Standard Room | Minibar, in-room safe, desk, free WiFi
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Business services
    Business services

Explore the area

Map
Calle 80 N. 10 -11, Bogotá
  • El Retiro Shopping Centre
    3 min walk
  • Atlantis Plaza Shopping Mall
    4 min walk
  • Andino Shopping Center
    5 min walk
  • Bogotá (BOG-El Dorado Intl.)
    37 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, free WiFi

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

84DC

Breakfast included
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (469)
The price is $58
per night
$69 total
includes taxes & fees
Dec 7 - Dec 8
84DC

About this property

Mercure bh Retiro

4-star hotel in Zona Rosa
Along with a 24-hour business center, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe. Change of towels is available on request.
Mercure bh Retiro offers 53 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include rainfall showerheads and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and coworking spaces. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Bogotá hotel also offers tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe.

Mercure bh Retiro is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Mercure bh Retiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 159 reviews" "
Rating 8 - Good. 47 out of 159 reviews" "
Rating 6 - Okay. 9 out of 159 reviews" "
Rating 4 - Poor. 2 out of 159 reviews" "
Rating 2 - Terrible. 9 out of 159 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Aug 2024

10/10 Excellent

Naishali

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fabien

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Atenttion and perfect location
Stayed 4 nights in Jun 2024

8/10 Good

Andrés

Business traveler
Liked: Staff & service
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Todo Exelente
Stayed 4 nights in May 2024

6/10 Okay

Natalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and restrooms are outdated and can get better services.(Lights don't work well, better toiletries)
Stayed 4 nights in May 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I've been here on another occasion. Both times good experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carlos, Santiago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and excellent location
Stayed 5 nights in Mar 2024

8/10 Good

Cristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bogota Nice Boutique Hotel
The Hotel location is fantastic. The room was comfortable, but no A.C. so a little warm. Very nice facilities and many nice restaurants nearby. Breakfast was good, but can be improved.
Stayed 4 nights in Feb 2024

10/10 Excellent

Xiomilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property a lot and I would stay there again next time I visit Bogota. The area is safe, there are a lot restaurants and shopping mall at a walking distance. The employees at tge hotel are very nice and helpful

10/10 Excellent

Juan, Naranjito

Liked: Amenities
Good facilities and kind staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location. Very good hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Villa

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente desde nuestra llegada! Ubicación perfecta! Desayuno delicioso! Gracias!!
Stayed 5 nights in Dec 2023

10/10 Excellent

NATALIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service overall. The staff is very professional and ready to help when needed.
Stayed 10 nights in Dec 2023

8/10 Good

Manuel

10/10 Excellent

Jose Alexander Herrera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Friendly and helpful staff -Clean -Safe

4/10 Poor

william, Falls Church

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
My problema began at check in when the front desk staff displayed how obnoxious they could be. The room safe wasn’t working, despite my repeated claims that I needed it fixed. The only solution was for me to move everything to another room, which was incredibly inconvenient. The wifi was consistently weak, and calls to tech support went into the proverbial customer service loop. The room itself was really dated, and I was given a dirty look when I asked why the coffee pods weren’t replenished. Breakfast is really basic. To top this off, two water pipes burst, one in the lobby and one right outside my door, and the solution at night was to collect the eater in a large trash can that was as noisy as a running shower, and during the day, non-stop hammering. I had paid in advance and decided to cut my stay short. Expedia’s customer service was notoriously crappy too. I wouldn’t stay at this place again even if they paid me. Travelers beware!
Stayed 7 nights in Nov 2023

8/10 Good

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
I love the surrounding areas. The hotel is basic in its infrastructure, but just what I need for a quick business trip
Stayed 1 night in Nov 2023