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NH Collection Bogotá Hacienda Royal

5.0 star property

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Lobby
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Reception
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111
  • Hacienda Santa Barbara Mall
    ‪1 min walk‬
  • Unicentro Bogotá
    ‪16 min walk‬
  • 93 Park
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room

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Superior Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

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Superior Room (Extra Bed 2 Adults + 1 Child)

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Junior Suite

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Junior Suite

  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

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Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

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Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

View all photos for Superior Room (Extra Bed 3 Adults)

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Superior Room (Extra Bed 3 Adults)

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

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Junior Suite, Terrace

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

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Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Kitchen (View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Kitchen (View)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

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Exterior

NH Collection Bogotá Teleport Royal

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (847)
$143 nightly
The price is $143 total
All taxes and fees included in total
NH Collection Bogotá Teleport Royal

About this property

NH Collection Bogotá Hacienda Royal

5-star Bogotá hotel, connected to a shopping center in Usaquén
Along with a full-service spa, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Collection Bogotá Hacienda Royal offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, NH Collection Bogotá Hacienda Royal features a 24-hour health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary covered self parking is available on site, along with a car charging station.

NH Collection Bogotá Hacienda Royal has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Dominiques - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

NH Collection Bogotá Hacienda Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 422 out of 600 reviews
Rating 8 - Good. 116 out of 600 reviews
Rating 6 - Okay. 37 out of 600 reviews
Rating 4 - Poor. 13 out of 600 reviews
Rating 2 - Terrible. 12 out of 600 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Stayed 12 nights in Feb 2025

10/10 Excellent

Edgar, Garland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 10 nights in Feb 2025

10/10 Excellent

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always choose this hotel when visiting Bogotá. Anita and Pedro provide exceptional service at the restaurant, offering personalized attention that makes each visit special.
Stayed 1 night in Feb 2025

2/10 Terrible

Peter

Stayed 2 nights in Feb 2025

8/10 Good

LUIS

Business traveler
Liked: Cleanliness, staff & service, amenities
like the mountain view, location was great, staff was ok nothing spacial but they do lack communication.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Hacienda before and find it a very nice, quiet, clean, well presented hotel with very good staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 16 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 4 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great service, nice installations unlike the NH in Cartagena on the Plaza del Reloj in the old city. The one in Cartagena was quite disappointing as I have always had great experience with every NH hotel I have stayed in throughout the world.
Stayed 1 night in Dec 2024

10/10 Excellent

Beatriz

Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The rooms are spacious and the staff is helpful. During the day we stayed with family, therefore we didn‘t explore the surroundings much. The hotel is connected to a shopping center which is convenient.The shopping center carries mostly small, local businesses (no big brands). We would stay at the hotel again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kamil

Stayed 4 nights in Oct 2024

10/10 Excellent

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel every time I’m in Bogota, which is at least four times a year. It is such a fantastic hotel, never disappointing. Pedro and Ana at the restaurant are just amazing. And the people at the front desk are always so welcoming. They do not change staff often so you can develop a relationship with all of them. I would recommend this hotel to anyone every time that they visit Bogota. The ability to have a mall that is attached to the hotel is fantastic. Also, they have the pedestrian areas that you can walk to restaurants safely, not having to worry about anything even later at night They also have stands of local artisans in the pedestrian areas where you can buy beautiful items to support the local artisans.

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mayna Y

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es uno de lujo, la habitación, el balcón, el área del comedor en fin todas las facilidades del hotel son precioso. Durante la estadía el personal te trata super bien. Quede enamorada de Bogotá y de la forma como las personas te tratan. El hotel está bien ubicado, todo está céntrico, el shopping, los restaurantes y lugares para beber. Excelente para disfrutar en pareja y en familia.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent treatment of guests and very good location
Stayed 4 nights in Nov 2024

10/10 Excellent

Sergio, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is adjacent to a mall with shopping and restaurants available. Great location. The neighborhood is awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Aaron, IRVINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel, excellent location. Safe and easy to walk to restaurants and parks. Good breakfast and great service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Astrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very quiet place.
Stayed 8 nights in Oct 2024

10/10 Excellent

tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place
Stayed 3 nights in Oct 2024