NH Collection Bogotá WTC Royal

5.0 star property

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Photo gallery for NH Collection Bogotá WTC Royal

Daily buffet breakfast for a fee
Reception
Exterior
Bar (on property)
Superior Room | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pet friendly
  • Parking included
  • Gym

Explore the area

Map
Carrera 8A, 99-55, Bogotá, Distrito Capital, 110221
  • 93 Park
    ‪16 min walk‬
  • Andino Shopping Center
    ‪4 min drive‬
  • Unicentro Bogotá
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪37 min drive‬

Room options

Premium Room

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Suite

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Extra Bed 2 Adults + 1 Child)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

NH Collection Bogotá WTC Royal

5-star hotel in Chicó
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
NH Collection Bogotá WTC Royal offers 144 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, and body treatments.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and 8 meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

NH Collection Bogotá WTC Royal is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
La María - This restaurant specializes in international cuisine and serves lunch and dinner.
Bar Vorágine - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar Vorágine
  • La María

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Spa

  • Body wraps
  • Facials
  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 154 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 111000 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Bogotá Royal
Bogotá Royal Bogota
Bogotá Royal Hotel
Bogotá Royal Hotel Bogota
Bogota Royal Hotel Bogota
NH Collection Bogotá WTC Royal
NH Collection Bogotá WTC Royal Bogota
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Hotel NH Collection Bogotá WTC Royal Bogotá
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Bogotá Royal
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NH Collection Bogotá WTC Royal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 308 out of 509 reviews
Rating 8 - Good. 124 out of 509 reviews
Rating 6 - Okay. 45 out of 509 reviews
Rating 4 - Poor. 13 out of 509 reviews
Rating 2 - Terrible. 19 out of 509 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the NH Collection WTC Royal
I had a great stay at this hotel. The facility was in great condition and located in a centrally allowing easy access to all the important places for a tourist.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jadid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and amenities around the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Biswajit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place in a very safe and good neighbourhood.
Stayed 3 nights in Nov 2024

10/10 Excellent

Savis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice location.
The staff was very friendly and helpful. I really enjoyed the hotel. The common area is really nice.
Stayed 1 night in Nov 2024

6/10 Okay

Maria

Traveled with family
Disliked: Property conditions & facilities
It looks old fashioned, non well cleaning. The room door has no Security extra lock. Bogotá is a cold city and at the moment I came to te front desk asking for an extra blanket they said that they don not have another at the time. But at least they sent a heather to the room. Also, in the bathroom mirrors with the steam of the shower some words written in them appear, so they can improve the cleaning and the washbasin also wasn't clean at all.
Stayed 1 night in Nov 2024

6/10 Okay

Julieta

Business traveler
Disliked: Staff & service
Everything is under construction around.Dusty and a little bit difficult to get out and into. Cleaning isn’t their thing, the blackout was broken and it was one of my requests they didn’t listen and I had to change my room. Breakfast is good and the area is convenient for business. It’s an okay place, and enough for the price.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dressel, St. Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with many options within walking distance. Would recommend no problem.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness of the room was poor. There was dust all over the room, including doors tv’s and countertops.
Stayed 7 nights in Sep 2024

8/10 Good

Adis D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2024

4/10 Poor

Jasmildred

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked staying here, but on the second night the air conditioning was not working at all. The room was very hot and one thing I didn’t like was that they control the AC terminal through them, you are not able to monitor it yourself through the thermometer on the wall. Hot water was goof, but the shower had way too much pressure, the room was clean but the AC was a turn off for me. Thank God I only stayed a fee nights.
Stayed 3 nights in Oct 2024

6/10 Okay

Raghnall

Disliked: Cleanliness, amenities, property conditions & facilities
This property is a hit and a miss. The first room I got was way too noisy, windows don't have sound insulation. The shower pressure was so hard that it stung my skin. I requested a different room. I got a room on the other side of the building, not facing the street, but could still hear road noise at night, since this room also didn't have thick glass. The bathtub had hair in it. Certain staff at the front desk were not friendly, just like certain staff at the restaurant weren't friendly either. I expected way more for a "5 star" hotel. Too bad.
Stayed 4 nights in Oct 2024

10/10 Excellent

VICTOR

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Israel, Wichita

Liked: Amenities
Clean, well service, spacious rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

jason

Stayed 1 night in Sep 2024

10/10 Excellent

Robert, Miami

Stayed 3 nights in Aug 2024

10/10 Excellent

Ali, Crowley

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024

10/10 Excellent

Zheng

Stayed 5 nights in Sep 2024

10/10 Excellent

Farah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my absolute favourite hotel to stay at during my 3 week trip to South America. Massive rooms with a nice desk, super comfortable beds. What I loved most was the business centre. Felt like it had a professional WeWork built in for its guests with fast wifi and excellent seating. If I came back to stay for a month this is the hotel I’d stay at. The area around WTC felt super safe as a solo female traveller and I could not recommend this hotel enough. The breakfast buffet in the morning was also great with made to order eggs.
Stayed 4 nights in Aug 2024

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok
Stayed 4 nights in Aug 2024

2/10 Terrible

Harold

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Kienya

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this property other than the inconsistencies in air conditioning in the room and lobby. It was quite warm in my room at night even after adjusting the unit. But the staff was amazing and the property was aesthetically pleasing. Would stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 3 nights in Aug 2024